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Parks Associates finds 44% of U.S. broadband households interested in connected appliances with troubleshooting capabilities

Parks Associates announced new connected appliance research today at Smart Energy Summit, showing 44% of U.S. broadband households would allow utilities to manage and monitor their home appliances in order to save money by reducing their energy consumption. The international research firm is hosting the fourth-annual Smart Energy Summit: Engaging the Consumer on February 25-27 in San Antonio, featuring consumer data, analysis, and insights on the residential energy management markets.

"Manufacturers are developing connected appliances to stay competitive in a mature market, where connectivity can differentiate products and add value through remote monitoring, enhanced functionality, and energy savings," said Tom Kerber, Director, Research, Home Controls and Energy, Parks Associates. "Appliance manufacturers LG and Samsung have launched Wi-Fi-enabled appliances, and most major manufacturers are launching new connected products in 2013, which will continue to increase consumer awareness and strengthen the value proposition of connected appliances."

Manufacturers have expanded the capabilities of smart appliances beyond energy management to include new features that enhance control and convenience. This market expansion is important in growing the market, as 44% of U.S. broadband households are highly interested in connected appliances with a smart troubleshooting feature to help resolve problems with the appliance.

Smart Energy Summit addresses new energy management services and current efforts to show the value proposition of energy-monitoring solutions. Arrayent, DACOR, Genability, Gridwise Architecture Council, and Technicolor address cloud-enabled home controls solutions and consumer drivers for connected devices during the session "The Role of Cloud-based Services and Connected Appliances in Energy Management" on Wednesday, February 27 at 8:45 a.m.

"Our research shows more consumers value remote monitoring of lights over refrigerators or clothes dryers, likely driven by the mistaken belief that lighting accounts for a large portion of their overall energy consumption," said John Barrett, Director, Consumer Analytics, Parks Associates. "The appeal of energy monitoring for appliances could be boosted by educating consumers about appliance energy consumption, which would ultimately provide more savings to consumers."

Parks Associates' Connected Appliances: Evolution and Uses explores new technologies enabling connected appliances, new communication standards being adopted, and the impact of connectivity on the appliance industry.

From the article, "Parks Associates finds 44% of U.S. broadband households interested in connected appliances with troubleshooting capabilities."

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