Providing Market Intelligence for 40 Years

Consumer Electronics Net

PlumChoice and Parks Associates Present 'Success in Premium Tech Support: A How-to Guide'

PlumChoice, a white-label tech support services provider that helps top companies deliver high-value customer experiences throughout a product's lifecycle, will partner with Parks Associates to present "Success in Premium Tech Support: A How-to Guide" on Wednesday, Sept. 18 at 2 p.m. ET.

The free webinar will arm customer experience, business development, product management, application services, service planning, and marketing and call center operations executives with the tools they need to launch and grow advanced technical support programs that simultaneously drive revenue and create positive customer experiences. Interested parties can request an invitation from Parks Associates.

Presenters Wynn Grubbs, vice president of PlumChoice, and Patrice Samuels, research analyst at Park Associates, will provide attendees with the foundational knowledge they need to launch, optimize and/or transform their technical support programs to drive revenue and positive customer experiences, without compromises.

From the article, "PlumChoice and Parks Associates Present 'Success in Premium Tech Support: A How-to Guide'."

Previously In The News

63% of Smart TV Owners Have the Device Connected and 79% of Them Use It to Watch Online Video Regularly

Parks Associates today announced new research showing 26% of U.S. broadband households own a smart TV and 46% own at least one set-top box. Furthermore, 63% of smart TV owners connect the set to th...

Azuki Systems' VP of Engineering to Speak at CONNECTIONS(TM): The Premier Connected Home Conference and Showcase, in Las Vegas

Azuki Systems, the leader in the delivery of any content to any screen over any network, today announced that its VP of Engineering, Rob Hickey, will be participating as a panelist at the upcoming...

Black Friday All-New Kindle Fire HD Tablet Deals At WeSellTablet.com

Parks Associates, a marketing research firm, announced their polls showed 18% of consumers would be searching for a tablet this Christmas. WeSellTablet.com knows many will be seeking the hottest br...