Providing Market Intelligence for 40 Years

In The News

Average Monthly Streaming Budget Plummets 30% as Viewers Turn to Ad-Supported Plans

New data from Parks Associates shows that most viewers are cutting back their budgets with ad plans, though many are also cutting back on the number of subscriptions.

Every major streaming service besides Apple TV+ offers an ad plan now, and new data from Parks Associates shows that customers are taking advantage of the savings offered by ad tiers and being more selective about their streaming choices, as the average monthly spend on streaming services has plummeted in recent years.

The new data from Parks shows that viewers have responded to the seemingly never-ending wave of streaming price increases by prioritizing which services matter most to them. Average monthly spending on streaming hit $90 per month in 2021, but the number has dropped as prices have gone up, and as of the first quarter of 2024 respondents to park said their monthly outlay for streamers was $63, a 30% decline.

Some viewers are simply canceling more services, as Parks’ data shows. The percentage of customers who subscribed to nine or more streaming services in the third quarter of 2023 reached 29%, almost one-third of all viewers. But that number has dipped to 20% in Q1 2024, though the number of viewers who subscribe to between zero and three streamers per month seems about the same in that time span.

“Consumers are spending less, but rather than go without, many are using ad-based alternatives to save on costs,” said Sarah Lee, Research Analyst, Parks Associates. “A service needs to provide unique and ongoing value if it is to charge a premium.”

Disney+ will also add an ESPN tile later this year, making a huge selection of live sports available and clearly demonstrating the “unique and ongoing value” Parks identifies as necessary for streamers to stand out.

The Parks data makes it clear that streamers like Paramount+ and Peacock — both of whom recently announced price increases on ad-supported and ad-free plans — will need to keep thinking about how to keep their services a good value if they don’t want to risk mass customer defections.

“All categories of household services face challenges, as consumers reevaluate their spending and subscriptions,” said Elizabeth Parks, President and CMO, Parks Associates. “A focus on value and education, the user interface, and the customer experience is what will drive the next generation of services in the home.”

From the article, "Average Monthly Streaming Budget Plummets 30% as Viewers Turn to Ad-Supported Plans" by David Satin

 

Previously In The News

What Happens When Amazon Acquires a ‘Real’ Security Company Like Vivint, Guardian or Brink’s?

Professional security dealers report 36% of their alarm systems include networked cameras, according to smart-home research firm Parks Associates. The pros even manage to attach smart thermostats t...

10 Best IoT Insights and Smart-Home Quotes from Connections 2018

A short woman trips on the way to the podium of the first panel discussion at Connections 2018, produced by smart-home research firm Parks Associates. She snipes, "And I'm a morning person." You know...

10 Indications 2018 Will be a Big Year for Smart Home Installations

In the period of just one year, big-box retailers including Best Buy, Lowe’s, Apple, Target and Sears, dramatically increased shelf space and visibility for smart-home devices. Even Whole Foods, acqui...

Top 5 Home Tech Trends and Opportunities for 2017: From Voice Control to VR

Parks Associates research indicates 40 percent of U.S. smartphone owners use voice-recognition software, generally eclipsing the use of phones for streaming music to speakers or video to a second scre...