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Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

According to a 2010 survey by Parks Associates*, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Apple challenges Google's dominance in smartphones as iPhone 5 nears release

As Apple prepares to release its new iPhone model, new research from Parks Associates shows the iPhone leads its rivals in customer satisfaction, with 75% of its owners "very satisfied" with their...

iPhone to Put New Networks to Test

Similarly, Verizon offers broad coverage in the San Francisco Bay area, southern coastal region stretching from Los Angeles to San Diego, and the Central Valley. But there are Bay Area holes, inclu...

Buying Gadgets - No Gender Issue

Now back to the subject of women buying more tech products than men. According to a report from Parks Associates, more women than men are downloading movies and music, women do the majority of game...

Consumers to increase holiday CE spending by over 33% compared to 2011, with tablets overtaking laptops as hottest item

New Consumer Analytics research from Parks Associates indicates U.S. consumers plan to spend over 33% more on CE devices this holiday season compared to last year, with the total amount increasing...