Support.com, Inc., a leading provider of cloud-based technology services and software that create new revenue streams and improve customer experience, will participate in the panel session, Extending the Customer Relationship through Tech Support, at CONNECTIONS(TM): The Premier Connected Home Conference at CTIA 2013(TM) on Wednesday, May 22 at 11:15am PT (2:15pm ET). Presenting for Support.com is James Morehead, Vice President, Product Management and Corporate Marketing.
The panel discussion will focus on how the expansion of technology support services has created major opportunities for service providers, CE manufacturers, and retailers to build long-term relationships with consumers who struggle to get the most out of their mobile gadgets.
Building on the focus of CTIA 2013 to "explore the trends shaping the vast mobile ecosystem as well as the impact of mobility on other vertical markets", Mr. Morehead will share insights on how the rapid adoption of smartphones and tablets, the popularity of apps and the widespread availability of next generation mobile and Wi-Fi networks, has created new opportunities for technology services programs.
From the article, "Support.com to Present Insights Into Technology Services for Mobile Devices at CONNECTIONS(TM): The Premier Connected Home Conference at CTIA 2013(TM)."
