Providing market intelligence for more than 35 years

The Motley Fool

What Do Cable Customers Want More Than Anything Else?

Beyond anything else cable subscribers want unlimited DVR storage space. In a survey of U.S. broadband homes, about 51% of those polled told Parks Associates they were "very interested" in that feature.

To offer unlimited DVR service, providers would almost certainly have to turn to the cloud. That's something Comcast has been testing with its X1 DVR with Cloud Technology platform (though the storage capacity is limited). A number of other providers also have cloud DVRs in some stage of testing, which makes sense since DVRs in general have been such a success. More than 50% of cable subscribers have some form of DVR, whether it is offered by their cable provider or sold at retail, according to MultiChannel News.

"Consumer interest in cloud DVR features is strong, particularly the idea of unlimited storage capacity. As with any transition, there are challenges and opportunities for operators looking to expand their services into the cloud," Brett Sappington, director of research at Parks Associates, said in a statement. "Operators are interested in cloud DVR because these services will reduce their long-term hardware costs while providing multiscreen capabilities, enhanced features, scalability, improved flexibility, and new revenue opportunities." 

From the article "What Do Cable Customers Want More Than Anything Else?" by Daniel B. Kline.

Previously In The News

6.8 Million People Say They're Ready to Cut the Cord After HBO Go Launches -- Are You One of Them?

Cable companies may be in for a rude awakening in the near future. If a Parks Associates survey is even close to accurate, droves of cable subscribers will cut the cord this spring after HBO ro...

More Evidence That Apple, Inc. Needs to Refresh Apple TV

Well, Fire TV is catching up with Apple TV and Chromecast just overtook it. We're No. 3! We're No. 3! That's according to a recent report from Parks Associates. The market researcher has rele...

AT&T and Verizon Drag On the Dow; Can Sprint and T-Mobile Really Win?

For AT&T and Verizon, the good news is that most people never switch carriers even when superior plan options become available. According to consumer data from Parks Associates, almost half of mobi...

What Investors Need to Know About the Alarm.com Holdings IPO

All things considered, Alarm.com looks like it should attract strong investor interest. Revenue continues to rise, and profitability is also improving. In its IPO filing with the Securities and...