Providing market intelligence for more than 35 years

Industry Press Releases

Comcast Introduces Xfinity Signature Support

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

From the press release "Comcast Introduces Xfinity Signature Support"
 

Previously In The News

Samsung Electronics Taps Delivery Agent’s T-Commerce Platform to Launch Groundbreaking Contextual Shopping Experiences for Smart TVs

Samsung Electronics America, Inc. and Delivery Agent today announced that Samsung Smart TV viewers can now shop directly from their TVs simultaneously while viewing their favorite TV shows, enablin...

GlobeCast Selects Irdeto Broadband Solutions to Launch MyGlobeTV

North America is widely considered the most attractive market for OTT services in the world, with Parks Associates reporting that in 2011, 81% of North American pay TV subscribers would have access...

Ted Werth, PlumChoice® Founder, to Discuss New Opportunities In Tech Support Services at CONNECTIONS™ Summit

What: International research firm Parks Associates is hosting the seventh-annual CONNECTIONS™ Summit at CES on January 8, 2013, providing attendees with insights from top executives and the leading...

IPSO Alliance Facilitates Rapid Growth of IoT and M2M Markets in 2012, Looks Forward to Continued Success in 2013

"IP technologies and their related communication standards are one of the key enablers for proliferation of embedded wireless devices. It has become critical for companies like UTC, who provide a c...