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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Small Business Tech Support: Small Target, Big Market

This report looks at the opportunities for technical support in businesses ranging in size from SOHO to 99 employees. Demand for sophisticated tech support solutions is expanding as small businesse...

IP Home Management Services in Europe

This report explains the technologies, consumer motivation and business models of the security, energy and telecom industries in Europe. It reviews U.S. business models for IP home management servi...

Energy Management: Efficiency is Not Enough

Energy Management: Efficiency is Not Enough analyzes the market for energy-saving products and services. It details energy consumption habits and efforts to reduce energy usage in the households. I...

2012 Year in Review: CE Purchases

2012 Year in Review: CE Purchases analyzes CE adoption and purchases in 2012. This report provides the latest trending data on purchases, expenditure, brands purchases, and retail vs. online sales....

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