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Industry Press Releases

Comcast Introduces Xfinity Signature Support in Eastern Massachusetts, New Hampshire and Maine

Comcast Cable announced the Boston area launch of a new 24x7 technical support and equipment protection program for the growing number of home electronics devices.

According to a 2010 survey by Parks Associates, more than 50 percent of Americans with Internet service look to their broadband provider as their first or second choice in solving their home computer-related technical issues. Additionally, 75 percent of those surveyed prefer to receive all of their technical support services from a single vendor.

Previously In The News

Concurrent Expands Support for Video On-Demand on Smart TVs

With consumer electronics companies introducing so many new Smart TVs into the market, each with its own unique integration requirements, it is important that operators employ a flexible video deli...

iLumi Solutions Unveils Intelligent LED Light Bulbs

Egan and Co-Founder Swapnil Bora have been developing iLumi since 2010, having garnered numerous accolades along the way, such as the SXSW Eco Startup Showcase and Cleantech Open Accelerator & Comp...

mPortal Launches ScreenBee, a Social TV App, Broadening the Second Screen Experience for Both Consumers and Content Providers

Heather Way, senior research analyst with Parks Associates, sees the potential for the second screen as well. “The ability to bring more video content and interactivity to second-screen devices bri...

US Demand for Private Security Services to Reach $63.8 Billion in 2016

The Market for Home Control and Security Systems Parks Associates' report finds that 14% of all U.S. broadband households are "highly interested" in receiving security services from their ISPs....

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