Providing Market Intelligence for 40 Years

In The News

What are Homeowners Gravitating Toward? A Necessary Glance at MDUs' Needs for Modernized Support

Last week, we ran a story about a recent Parks Associates study concerning the rising interests in smart video doorbell installations.

Now, Parks Associates has released a new white paper – sponsored by Plume – and it’s titled “Managed Wi-Fi in Multifamily Housing: Key Use Cases and Considerations.” In it, Parks Associates highlights practical use cases for technologies in many MDUs; with its data come ways businesses can automate processes for homeowners, save on costs, and more.

From the 300 U.S. MDU property managers and owners surveyed, the following are the top takeaways:

  • 87% of U.S. internet households subscribe to at least 1-3 streaming services, 71% play video games on a weekly basis, and 30% work remotely at least once per week. All of these factors play their role when it comes to reliably connectivity, bulk packages, etc.
  • 89% of property managers who won’t currently offer bulk internet reported that they plan to do so within the next 12 months. (However, only 43% of residents in spaces with bulk internet claim it’s been as reliable as they’d hoped.)
  • 45% of surveyees have reported facing myriad technical challenges in order to keep MDUs up with modernization, “including getting networking equipment working with select services and carriers, connecting devices successfully, and setting up services for new residents.” (i.e. likely ones with specific expectations about connectivity for their unique needs)

From its research, Parks Associates believes that managed Wi-Fi “presents a solution to these challenges, offering improved performance and management features, as well as advanced cybersecurity” (when compared to legacy deployments, that is).

According to Parks Associates, that’s the direction the market is moving in – a future of smart apartment rollouts and smart-enhanced building management solutions. (The white paper also addresses challenges central to data traffic, user authentication, the need for enhanced privacy measures, time-of-use considerations, and more.)

"As new use cases evolve, multifamily properties will increasingly need to invest in their network architecture and ensure that their network backbones are robust and flexible enough to meet future demand," concluded Kristen Hanich, Research Director, Parks Associates. "Parks Associates research shows that families are adding more IoT devices to their networks, and with only 43% of residents interviewed being satisfied with their current bulk service, CSPs, and building owners can turn to managed Wi-Fi services to improve in-home experiences and increase customer satisfaction."

From the article, "What are Homeowners Gravitating Toward? A Necessary Glance at MDUs' Needs for Modernized Support" by Alex Passett

Previously In The News

Big cable companies lose subscribers in Q1 2026 but outpace Q1 2025: Report

Though they still are struggling, strategies big cable companies are using to stanch subscriber losses seem to be working, according to a new report from Parks Associates. Parks Associates report a...

Soaring Memory Prices Dampen Demand for Budget Smartphone

Rising DRAM costs are one of several factors increasing the cost of developing next-generation connected devices, observed Elizabeth Parks, president and CMO of Parks Associates, a Dallas-based market...

Data: US cable providers lost 280,000 broadband subs in Q1

Research from Parks Associates’ Broadband Market Tracker shows broadband subscriber losses among the largest cable providers in the US continue to lessen as operators strengthen customer retention eff...

The Annoyance Problem: How Vivint’s Smart Deter™ Keeps Security Features Switched On

Parks Associates research sharpens the picture at the homeowner level. The firm reports that 62% of security system owners experienced at least one false alarm in the past 12 months, and that 53% of t...

Phone:
972-490-1113
Mailing Address:
2301 West Plano Parkway, Suite 210, Plano, TX 75075
Expertise
Smart Home: Management and Safety Consumer Electronics Connected Health and Wellness Connectivity and Mobility Small-to-medium Business (SMB) MDU
Services
Research Memberships Visibility Memberships Streaming Video Tracker Smart Home and Security Tracker Broadband Market Tracker Channel Analytics
Events
CONNECTIONS™ CONNECTIONS™ Summit/CES Smart Energy Summit Connected Health Summit Future Of Video Smart Spaces
Resources
Press Releases Analyst Blog Parks in the News
Store
View Your Cart
About Us
Overview Team Contact Us Privacy Policy

Follow:

© 2023-2026 Parks Associates. All Rights Reserved. Privacy Policy

Design & Developed By Agency Partner Interactive