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The Smart Money: Professional Installation Gains Ground

Parks Associates projects that the U.S. smart home device market will generate $15 billion in annual sales revenue by 2029.

While DIY remains the entry point for many households, Parks Associates’ research shows that 29% of consumers ultimately turn to professionals for help, even if they first attempt self-installation.

Parks Associates data indicates year-over-year increases in professional installation across categories, but smart lighting in particular shows notable expansion.

Parks Associates reports that Net Promoter Scores (NPS) for smart cameras reach 49 when installed professionally, compared to 41 for self-installed units. 

From the article, "The Smart Money: Professional Installation Gains Ground" by Elizabeth Parks

 

Previously In The News

10 Reasons Smart Home Devices Will Be Everywhere in 2018

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According to Parks Associates research released last summer, more than 100 million U.S. homes did not have a smart device in them at the end of 2016. That’s out of a possible 117 million households. B...

Large Majority of Broadband Households Use WiFi as Primary Connection, Study Says

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