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The Challenges Consumers Face in Choosing an Internet Service Provider

January 26, 2024

Choosing an internet service provider (ISP) can be a daunting task for consumers. According to a recent study by Parks Associates, almost 30% of U.S. households that subscribed to a new home internet provider in the past year reported facing difficulties. These challenges include finding a provider that offers service at a fair price, comparing different providers, and determining which provider has the best customer service.

From the article, "The Challenges Consumers Face in Choosing an Internet Service Provider" by Lukas White

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About Parks Associates

The Challenges Consumers Face in Choosing an Internet Service Provider

Previously In The News

Competitive Reality of 5G Threatens Previous-FCC’s Title II Net Neutrality

More Americans Are Getting Familiar With Virtual Reality Technology

Alexa Poised To Play A Bigger Role This Amazon Prime Day

Research: over 50% of U.S. broadband households stream content on TV screens

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