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The Annoyance Problem: How Vivint’s Smart Deter™ Keeps Security Features Switched On

Parks Associates research sharpens the picture at the homeowner level. The firm reports that 62% of security system owners experienced at least one false alarm in the past 12 months, and that 53% of those owners cited a non-person as the cause. Nearly half of security system owners said their system triggers too many false alarms.

From the Urban Matter article, "The Annoyance Problem: How Vivint’s Smart Deter™ Keeps Security Features Switched On"

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Herscovici grins as he throws out that shock line, "but we certainly understand the frustration people feel when other product-support operators pass the buck, claim, 'It's not our problem.' The buck...

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