In The News

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

June 26, 2018

Professional monitoring service providers offering only basic security systems suffer from a poor net promoter score (NPS), while those offering interactive security and smart home systems score more than 50 points higher, Parks Associates reported at Electronic Security Expo (ESX) 2018.

From the article "Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty."

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Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

Previously In The News

Fixed Wireless Capable of Providing MDUs With Gigabit Speeds: Report

Analysis: How free streaming is reshaping television’s future while viewers drown in choice

Report: Consumers Increasingly Value Video Security Devices

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