Providing market intelligence for more than 35 years

In The News

Is Sharing Your Netflix Password Illegal?

In other words, it could be applied to the consensual sharing of a Facebook password. In the court’s ruling, the “owner” is not the user or the account-holder; it is the platform owner. And according to Netflix’s terms of use, only the primary account owner is allowed to have “exclusive control” of the account. The company also says “the Account Owner should not reveal the password to anyone.”

While a study last year by the Parks Associates research firm found that video-on-demand services like Netflix and HBO Go stood to lose more than $500 million in revenue in 2015 due to password sharing, it doesn’t look like either service is particularly sweating it.

From the article "Is Sharing Your Netflix Password Illegal?" by Damien Willis.

Previously In The News

You can tell Comcast what to do on its Xfinity TV voice remote

Voice’s resurgence seems counter-intuitive. The technology first boomed in the 1990s with voice prompters in customer call centers – not always a satisfying experience as the prompters many times rout...

Quarter Of Millennials Are OTT-Only Broadband Households

Nearly a quarter (23%) of Millennial heads of household are OTT only households, higher than the national average of 15% among all U.S broadband households. Parks Associates analysts also note that...

What Google's Project Fi Means For Mobile Operators

Research published by analyst firm Parks Associates last month revealed that two thirds of U.S. consumers who are likely to switch carriers in the next year felt access to Wi-Fi as part of their mobil...

Augmented Reality is Redefining Remote Technical Support

What does all of this mean for your business, customer support agents, and your clients? The innovation that is happening with visual and augmented support is still just beginning, but when you look a...