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Finance and phones – what can retail banking learn from the phone business?

June 07, 2024

OTT

bundles

mobile payments

Net Promoter Score

Bango

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

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About Parks Associates

Finance and phones – what can retail banking learn from the phone business?

Previously In The News

Peacock’s trick to keep subscribers coming back? Emails—billions of them

46% OF HOUSEHOLDS IN THE UNITED STATES HAVE FIVE OR MORE SERVICES

Shipshape Adds Two of Leading Manufacturers of Smart Sump Pumps to their Integrated Smart Home Ecosystem

Subscription Fatigue Growing as Churn Rate Hits 47%; Price Considerations Most Common Reason

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