In The News

Finance and phones – what can retail banking learn from the phone business?

June 07, 2024

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

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Finance and phones – what can retail banking learn from the phone business?

Previously In The News

As Cord Cutting Grows 85% of Americans 22–37 Subscribe to a Streaming Service

19% of US Broadband Homes Cancelled an OTT Video Service in the Past 12 Months

Almost 50% Smart Home Devices In U.S. Are Self-Installed, Parks Associates Finds

Report: Consumers’ Growing Appetite For Solar, Storage And Bundled Home Energy Services

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