Providing market intelligence for more than 35 years

In The News

Connected Devices Tech Support Service Launched By Verizon

Research firm Parks Associates estimates that nearly 24 percent of U.S. broadband households will have an IP camera by 2020, while more than 50 percent will have a smart home controller and 26 percent will have a home security system.

“Companies such as Samsung are beginning to embed smart home controllers into their consumer entertainment products, meaning consumers who buy a smart TV or smart appliance will be bringing these solutions into their homes, often without understanding the full extent of their capabilities,” Tim Kerber, director, research, home controls and energy at Parks, says. “These smart home capabilities will come into play as consumers adopt other smart home devices, such as smart lighting and IP cameras.”

From the article "Connected Devices Tech Support Service Launched By Verizon" by Laura Hamilton.

Previously In The News

Research: Residential Security Demand & Preferences for New Alerts

Parks Associates research reveals that most owners report experiencing a false alarm in the past 12 months. Parks Associates research reports that siren, phone call, and in-app alerts are the most...

36% of CE and Smart Home Product Returns Due to Setup, Installation Problems

CE research data from Parks Associates finds 36% of US broadband households who returned a specified CE or smart home device in the last 12 months cited difficulty in setup, installation, and usage as...

Age Tech: Reshaping Channel Opportunities

Technology is liberating boomers, seniors, families and caretakers by connecting care to the home. During the COVID-19 pandemic, 29% of U.S. seniors ages 65 and older have used video conferencing serv...

Smart Home Devices in the MDU Market: Connectivity, New Partnerships & Proptech Solutions

Additionally, Parks Associates research reveals that 34% of U.S. broadband households are MDU residents. MDU categories consist of apartments, condominiums, duplexes, quadruplexes, townhomes and dormi...