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20% of US pay-TV subscribers dissatisfied

March 16, 2017

20% of US pay-TV subscribers say they are dissatisfied with their pay-TV service, representing a 100% increase since early 2013.

Parks Associates’s new report TV Services: Changing the Channel Package shows only one-third of pay-TV subscribers are very satisfied with their pay-TV service, a drop from 57% who indicated very high satisfaction levels in 2013.

“High satisfaction with pay TV has dropped across all providers,” said Brett Sappington, senior director of research, Parks Associates.

From the article "20% of US pay-TV subscribers dissatisfied."

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20% of US pay-TV subscribers dissatisfied

Previously In The News

Nearly a Quarter of U.S. Households Think Movies and Music Should be Free

Why It’s Time to Consider Offering Presence Detection

Parks Finds 71 Percent of Broadband Households With Wi-Fi or Apple AirPort

Parks Finds Smartwatch Adoption in 14% of U.S. Broadband Households

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