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Wednesday, Nov 06, 2013

Using Device Intelligence in a Multi-Device Environment to Improve the Customer’s Tech Support Experience

Understanding how a customer is using devices (e.g., a computer, the network) is a key step in de...

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Sunday, Nov 03, 2013

The connected home is here and everyone can afford it

There is a feed called @houseofcoates on the popular micro blogging site Twitter, which as the na...

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Wednesday, Oct 30, 2013

More screens, more problems and some opportunities

Multiscreen home at one point of time used to imply that the customer had multiple televisions in...

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Tuesday, Oct 29, 2013

Which TV Everywhere Features Are Subscribers Using?

Parks Associates has released a new market focus, TV Everywhere Use & Authentication. This researc...

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Tuesday, Oct 29, 2013

38% of U.S. broadband households willing to purchase connected home energy management products

Smart home research shows 38% of U.S. broadband households are willing to purchase at least one s...

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Monday, Oct 28, 2013

Parks Associates Smart Home Research: 38% of U.S. broadband households willing to purchase connected home energy management products

International Research Firm Brings Together Duke Energy, Reliant, Vivent, Candi Controls, iContro...

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