Providing market intelligence for more than 35 years

In The News

Something Hilarious Happens When Potential Customers See That a Product Has AI Features

In another study highlighted by the WSJ, researchers at the firm Parks Associates surveyed around 4,000 US consumers' feelings towards AI marketing, with a slightly more blunt approach: "We straight up asked consumers, 'If you saw a product that you liked that was advertised as including AI, would that make you more or less likely to buy it?'" Jennifer Kent, vice president of research at Parks Associates, told the paper.

The majority of respondents — 58 percent — said that AI made no difference in their inclination toward buying a product. But 24 percent said AI would make them less likely to, and only 18 percent said they would be more likely to make the purchase. Broken down by age, 24 to 27 percent of the younger crowd (18 to 44 years old) said they were more likely to buy products marketed as having AI, compared with 18 percent overall. And 32 percent of those over 65 years of age and older, by contrast, said they were less likely to buy these products, compared to 24 percent overall.

But the most striking thing? It seems that the AI hype has reached a saturation point.

"Before this wave of generative AI attention over the past couple of years," Kent told the paper, "AI-enabled features actually have tested very, very well."

From the article, "Something Hilarious Happens When Potential Customers See That a Product Has AI Features" by Frank Landymore

Previously In The News

Share A Netflix Password, Go To Jail?

According to a study done by Parks Associates in 2015, 57% of U.S. households access an over-the-top video account, meaning streaming services like Netflix, Hulu or HBO Go, but 11% of Netflix subscrib...

PayPal’s Popular But Apple Is The Class Favorite

PayPal is the number one mobile payment app in the U.S., according to research by Parks Associates and by quite a margin. NFC World reported that 12 percent of those polled prefer PayPal while retail-...

OTT Annual Churn Rate Dips Slightly

This suggests that the all-important churn rate for services such as Netflix, Amazon Video and Hulu isn’t fluctuating — with 8 out of every 10 U.S. broadband household that has such a service sticking...

What’s Old Is New Again

While sales of vinyl records have been rising for a while now (Consumers like the sound quality and like the feel of vinyl records.), 2016 was a banner year. Sales hit a 28-year high -- led by David B...