In The News

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

June 26, 2018

Professional monitoring service providers offering only basic security systems suffer from a poor net promoter score (NPS), while those offering interactive security and smart home systems score more than 50 points higher, Parks Associates reported at Electronic Security Expo (ESX) 2018.

From the article "Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty."

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About Parks Associates

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

Previously In The News

Is The Increasingly Crowded Streaming Marketplace Going to Turn Consumers Back to Piracy?

Samsung’s Peacock Standoff with NBCUniversal Shows Power of TV Makers

Netflix powers up theChive to promote Marvel's 'Iron Fist'

Content providers will take control of their OTT future

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