In The News

Cable and wireless lobbyists clash over the future of FWA

March 04, 2024

According to new numbers from Parks Associates, 66% of 5G FWA subscribers consider their plans to be set at a fair or good price, while 62% report that it is easy to contact someone for customer service or technical support. Among fiber subscribers, 51% feel they receive their service at a fair price. Among cable customers, that figure is just 35%. The firm based its study on a survey of 8,000 Internet households.

"Incumbent ISPs in previously uncompetitive markets are most at-risk from growing awareness of MNO [mobile network operator] FWA plans," Parks Associates' Kristen Hanich said in a release.

From the article, "Cable and wireless lobbyists clash over the future of FWA" by Mike Dano

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Cable and wireless lobbyists clash over the future of FWA

Previously In The News

One-third of consumers say they have trouble finding a new ISP

Parks Associates reports that nearly 30% of recent internet subscribers faced difficulties when searching for a new provider

The Challenges Consumers Face in Choosing an Internet Service Provider

Study: US net subs favour fibre SPs

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