Providing Market Intelligence for 40 Years

In The News

Big cable companies lose subscribers in Q1 2026 but outpace Q1 2025: Report

Though they still are struggling, strategies big cable companies are using to stanch subscriber losses seem to be working, according to a new report from Parks Associates.

Parks Associates report also pointed to the overall trend of converged connectivity services for cable and other providers. The organization found that during the first half of this year AT&T and Verizon introduced home internet and TV bundles. This simplifies billing and strengthens customer loyalty, the firm said. 

“The competitive landscape has shifted from winning subscribers at any cost to keeping existing customers through better pricing, simplified service offerings, and integrated connectivity,” Parks Associates’ senior director of research Kristen Hanich said in a press release about the cable and convergence report. “Providers are investing in strategies that reduce churn while strengthening the value of broadband through mobile bundles and improved customer experiences.”

The convergence of technologies to create a holistic environment for consumers is a topic that Parks Associates has touched on before. In March, the firm released a report titled “Seeing the Unseen: Delivering Connectivity With Confidence.” A key finding of the report is that in-home Wi-Fi performance is an increasingly important factor in selection of a broadband provider.

From the article, "Big cable companies lose subscribers in Q1 2026 but outpace Q1 2025: Report" by Carl Weinschenk

Previously In The News

Instant View-Federal Judge OKs AT&T Takeover of Time Warner

BRETT SAPPINGTON, DIGITAL ENTERTAINMENT RESEARCH DIRECTOR, PARKS ASSOCIATES, DALLAS: "If you're AT&T, who do you want to include in your own skinny bundle? The channels you own. This means if you'r...

Comcast is totally okay with you not having an Xfinity set-top box

“Pay-TV providers want to retain subscribers, so they want to make sure that you stay inside their ecosystem,” says Brett Sappington, a media analyst at Parks Associates. “If you don’t have a reason t...

Need help with your TV and smart-home setup? At-home tech support may be the answer.

Patrice Samuels, senior analyst at Parks Associates, a market research company specializing in emerging consumer technology products and services, said demand for traditional technology support, like...

On Hunt for Content, AT&T Closes Deal for Chernin’s Otter Media

With the purchase, Otter Media ranks as one of the most valuable media upstarts of the last decade, said Brett Sappington, senior director of research at Parks Associates, a firm that focuses on emerg...