Providing Market Intelligence for 40 Years

In The News

Amazon Brings Alexa+ to the Web as AI Competition Heats Up

Amazon has devices and services that span nearly every facet of a consumer’s life, from entertainment — Prime Video, Fire TV — to smart home — Ring, Echo — to retail — Amazon marketplace, Whole Foods — plus assets wrapped around the consumer tech ecosystem like advertising and AWS, explained Jennifer Kent, senior vice president and principal analyst at Parks Associates, a market research and consulting company specializing in consumer technology products, in Dallas.

“If Amazon wants Alexa+ to compete with ChatGPT, Gemini, and other LLMs, it needs to be broadly accessible to users, not just on Amazon-ecosystem devices,” she told TechNewsWorld.

“Google has an advantage being built directly into the web browser, and while that’s a tough competitive disadvantage to overcome, it’s imperative for Amazon to get Alexa+ onto the web as well,” she added.

From the article, "Amazon Brings Alexa+ to the Web as AI Competition Heats Up" by John P. Mello Jr.

Previously In The News

Parks Associates: Security and Smart Home Research for 2017

CE Pro sister publication Security Sales & Integration recently revealed security and smart-home statistics from its annual Residential Market Report. Researched with Parks Associates, and now in its...

4 Key Business and Lifestyle Trends Transforming Customer Demand

A study from Parks Associates found that “one-third of smart device owners in U.S. broadband households have increased usage of their devices during the COVID-19 pandemic, including 46% of smart door...

Network Security: Hacking Fears Could Scare Consumers Away from Smart-Home Devices

The rising occurrence of high-profile security hacks and privacy breaches, as well as being personally victimized, are contributing to ever-increasing consumer anxiety about smart home devices and pla...

Research Shows COVID-19 Elevates Smart Home Security Use, Increases Safety Concerns

New research from Parks Associates shows COVID-19 has amplified concerns around the safety and security of property and family members, driving consumers to seek solutions from integrators. New res...