Providing Market Intelligence for 40 Years

In The News

Amazon Brings Alexa+ to the Web as AI Competition Heats Up

Amazon has devices and services that span nearly every facet of a consumer’s life, from entertainment — Prime Video, Fire TV — to smart home — Ring, Echo — to retail — Amazon marketplace, Whole Foods — plus assets wrapped around the consumer tech ecosystem like advertising and AWS, explained Jennifer Kent, senior vice president and principal analyst at Parks Associates, a market research and consulting company specializing in consumer technology products, in Dallas.

“If Amazon wants Alexa+ to compete with ChatGPT, Gemini, and other LLMs, it needs to be broadly accessible to users, not just on Amazon-ecosystem devices,” she told TechNewsWorld.

“Google has an advantage being built directly into the web browser, and while that’s a tough competitive disadvantage to overcome, it’s imperative for Amazon to get Alexa+ onto the web as well,” she added.

From the article, "Amazon Brings Alexa+ to the Web as AI Competition Heats Up" by John P. Mello Jr.

Previously In The News

Malvern-Based Home Automation Firm Bets Big On Europe

Smart-home technology is building quickly to a multi-billion-dollar business in Western Europe, say market researchers at Parks Associates, and the Malvern-based "Internet of Things" platform develope...

mHealth Study: Caregivers Want Medication Management Help

A study by Parks Associates finds that 11 percent of today’s caregivers are using mHealth tools that feature medication lists and reminders. However, that same study found that 27 percent of caregiver...

Roku Posts More Stellar Results In Q2 As Stock Price Continues To Surge

its earnings release, Roku cited data from Kantar Milward Brown anointing it the No. 1 TV streaming platform in the U.S. by hours streamed. According to a survey by Strategy Analytics, the Roku operat...

Augmented Reality is Redefining Remote Technical Support

What does all of this mean for your business, customer support agents, and your clients? The innovation that is happening with visual and augmented support is still just beginning, but when you look a...