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20% of US pay-TV subscribers dissatisfied

March 16, 2017

20% of US pay-TV subscribers say they are dissatisfied with their pay-TV service, representing a 100% increase since early 2013.

Parks Associates’s new report TV Services: Changing the Channel Package shows only one-third of pay-TV subscribers are very satisfied with their pay-TV service, a drop from 57% who indicated very high satisfaction levels in 2013.

“High satisfaction with pay TV has dropped across all providers,” said Brett Sappington, senior director of research, Parks Associates.

From the article "20% of US pay-TV subscribers dissatisfied."

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About Parks Associates

20% of US pay-TV subscribers dissatisfied

Previously In The News

Finding OTT's Tipping Point: Three Factors Could Push It Past Pay-TV Subscriber Totals

Netflix saw subscribers drop post-lockdown. But Disney+ might not face the same fate

The U.S. has nearly 300 OTT services to choose from

91% of viewers like streaming aggregation, survey says

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