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Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention

September 29, 2025

Parks Associates found that the average U.S. household had 17 connected devices in 2023.

As Parks Associates reported, U.S. homes now average 17 connected devices. This explosive growth puts enormous pressure on networks and amplifies frustration when service fails.

With an average of 17 devices per household (Parks Associates), expectations for reliability are rising.

From Liad Churchill's TechSee article, "Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention"

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Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention

Previously In The News

Majority Of OTT Viewing On Internet-Connected TV

5% Of Consumers Who Try A VR Headset Buy One

Nearly 50% of OTT Subs Take More Than One Service

15% Of US Broadband Homes Have Antenna-Only TV

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