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Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention

September 29, 2025

Parks Associates found that the average U.S. household had 17 connected devices in 2023.

As Parks Associates reported, U.S. homes now average 17 connected devices. This explosive growth puts enormous pressure on networks and amplifies frustration when service fails.

With an average of 17 devices per household (Parks Associates), expectations for reliability are rising.

From Liad Churchill's TechSee article, "Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention"

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Winning Back Connectivity Trust: What the Survey Reveals About Telecom Customer Retention

Previously In The News

The Smart Money: Residential Security System Sales Sluggish

US survey explores service attach rate in smart home devices

Study: Pay-TV Declines As Hybrid & Free Streaming Models Rise

32% of US households subscribe to a paid security service

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