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US consumers want emergency, security smart home features

The Strategy Analytics figures jibe with a recent report from Parks Associates that found 42 per cent of new security installations include a smart home device such as a door lock, light, or thermostat.

As noted by Parks Associates, Comcast – a long-time US cable giant and recent wireless entrant – seized on this opportunity back in 2012 with the introduction of its Xfinity Home security offering. Among traditional US mobile operators, Verizon also offers smart home security services via a Canary all-in-one home security system. AT&T is also pushing into the home security space as part of an effort to expand its IoT offerings, president of IoT Solutions Chris Penrose said last week.

From the article "US consumers want emergency, security smart home features" by Diana Goovaerts.

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Need help with your TV and smart-home setup? At-home tech support may be the answer.

Patrice Samuels, senior analyst at Parks Associates, a market research company specializing in emerging consumer technology products and services, said demand for traditional technology support, like...

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