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The Biden administration wants to ban quit fees for cable customers

November 22, 2023

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That all-inclusive model might not be sustainable in a world where consumers can treat paid TV like they treat streaming platforms, said Jennifer Kent, vice president of research at Parks Associates.

“You can sign up for a service and cancel at your leisure, which means that there are very high churn rates,” she said.

“High” as in 50% canceling those subscriptions over a year.

“And so you can imagine the business challenge where half of your subscribers leave,” Kent said.

From the article, "The Biden administration wants to ban quit fees for cable customers" by Meghan McCarty Carino

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U.S. Video Consumption Tops 43 Hours Per Week

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About Parks Associates

The Biden administration wants to ban quit fees for cable customers

Previously In The News

Average Video Viewing Time Rises to 43.5 Hours Per Week in the US; Do Streamers Need More Phone-Specific Content?

Video Viewing Rises Significantly in U.S. Internet Households

U.S. Video Consumption Tops 43 Hours Per Week

Frndly TV Adds Local Stations to Streaming Lineup in 6 Markets

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