In The News

The Biden administration wants to ban quit fees for cable customers

November 22, 2023

That all-inclusive model might not be sustainable in a world where consumers can treat paid TV like they treat streaming platforms, said Jennifer Kent, vice president of research at Parks Associates.

“You can sign up for a service and cancel at your leisure, which means that there are very high churn rates,” she said.

“High” as in 50% canceling those subscriptions over a year.

“And so you can imagine the business challenge where half of your subscribers leave,” Kent said.

From the article, "The Biden administration wants to ban quit fees for cable customers" by Meghan McCarty Carino

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About Parks Associates

The Biden administration wants to ban quit fees for cable customers

Previously In The News

Research: over 50% of U.S. broadband households stream content on TV screens

AmberSemi Develops AC Direct Lighting Control Engine Silicon Chip

Study: IoT Users May Become Comfortable With Sharing Device Data, For A Price

Hulu CEO Plots A Way To Stand Out From The Crowd

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