In The News

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

June 26, 2018

Professional monitoring service providers offering only basic security systems suffer from a poor net promoter score (NPS), while those offering interactive security and smart home systems score more than 50 points higher, Parks Associates reported at Electronic Security Expo (ESX) 2018.

From the article "Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty."

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About Parks Associates

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

Previously In The News

Piracy Could Result in $113 Billion Loss for Streaming Services by 2027

It's not me, it's Netflix: With password sharing on the block, how to boot your friends

Apple Looks To Expand Healthcare Presence

Netflix, Inc. (NFLX): William Blair's Bull Case Points To $185 Price Target

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