Providing Market Intelligence for 40 Years

In The News

Roku OS Missing Features Explained: Discovery and Developer Limits

Roku's market position has a way of making the platform look more capable than it is. Across U.S. broadband households, Roku OS accounts for 28% of connected TV platform usage, ahead of Samsung Tizen at 23%, with Amazon Fire TV, LG webOS, and Vizio SmartCast trailing at a distance, according to Parks Associates research.    

Parks Associates Director Michael Goodman puts the stakes plainly: operating systems determine what content consumers see, how services are positioned, and how advertising is delivered. With AI-driven search and  personalization becoming the new competitive standard for TV operating systems, the firm argues that platform control will only matter more in the years ahead. This is the context in which Roku's specific shortcomings land.           

What they may not yet prove is that Roku has closed the gap on the deeper AI-driven discovery layer Parks Associates identifies as the next competitive frontier. The firm argues that AI-driven personalization, the kind that doesn't just catalog content but anticipates it, is where platform competition is heading. Roku's What to Watch feature aggregates titles across services, which is useful.

Roku's 28% share is stable and its value proposition is real. According to Parks Associates, the platform earns its position for a wide range of users, particularly those who primarily want free content, simple setup, and a reliable experience without active management. Nothing in this analysis changes that.

Parks Associates projects that AI-driven personalization will become the standard competitive axis for TV operating systems in the coming years, with platform ecosystems growing more consequential as that shift plays out.

From the Cord-Cutters.gadgethacks article, "Roku vs other smart TV platforms: default choice versus deliberate choice

Previously In The News

AI Glasses Shift Into Momentum Mode, Shipments Grow 322% in 2025

Jennifer Kent, senior vice president and principal analyst at Parks Associates, a Dallas-based market research and consulting company specializing in consumer technology products, noted that her compa...

Good Wi-Fi key to platform choice and reducing churn: Report

The in-home Wi-Fi experience is increasingly the deciding factor between platforms capable of delivering broadband to consumers, according to a new report published by Parks Associates and TechSee....

Broadpeak launches Multiview solution to simplify multi-stream live sports viewing

Parks Associates’ S.O.S State of Streaming 2026 report found that multiview is one of the most appealing interactive features for sports viewers, popular among 53% of fans alongside critical capabilit...

Biometric Smart Locks: Are Physical Keys Going Extinct?

According to a 2025 market assessment by Parks Associates, owners typically use a smart lock’s fingerprint sensor more frequently than other access methods — 73% of users report using the feature dail...