Providing market intelligence for more than 35 years

In The News

Online Owls Launches as New Service to Quickly Connect People with Affordable, Trusted On-Demand Tech Support

Initially launching in the Washington, D.C. metropolitan area, Online Owls plans to expand its service nationwide in 2016. In the greater D.C. metro area, an estimated 1.4 to 2 million people use broadband Internet at home, according to a study by Pew Research Center. A recent survey by Parks Associates found that an estimated 68 percent of D.C. area households said they would be interested in technical support that caters to their devices.

There is a real need for technical support that is immediate, affordable and convenient that can come to your location when it fits your schedule, said Bruno Bianchi, CEO and co-founder of Online Owls. As the world becomes more connected and devices increase in number and complexity, it is more challenging than ever to install, troubleshoot, repair or even learn how to use some of them. Online Owls fills that need with a service that is secure and reliable.

From the article "Online Owls Launches as New Service to Quickly Connect People with Affordable, Trusted On-Demand Tech Support" by PRweb.com.

Previously In The News

Netflix Leads US OTT Market

“Several factors contribute to OTT video service churn by consumers,” advised Brett Sappington, Senior Director of Research, Parks Associates. “In some instances, consumers are experimenting with new...

Cirrent Will Connect Your Smart Home Devices To The Internet Right Out Of The Box

As smart home technology gets smarter, so should the way in which these innovative devices connect to the internet. Enter the San Mateo-based company Cirrent and its newly minted automatic connection...

“Snackable” Content Growing In Popularity

Snackable, mobile-friendly content is growing in popularity among media companies looking to increase engagement and revenue. Indeed, Ooyala recently took a look at the most popular digital videos of...

Parks: Top 10 Connected Entertainment Disruptors

Parks Associates has hosted the final day of the company’s 20th annual CONNECTIONS conference in San Francisco with panel discussions moderated by the firm’s analysts and featuring executives from com...