- Research
- Research Memberships
- Smart Home: Products And Services
- Consumer Electronics and Entertainment
- MDU / Multifamily
- Visibility Memberships
- Channel Analytics
- Strategic Consulting Unit
- Connectivity and Mobility
- Connected Health and Wellness
- SMB
- Events
- Event
- Company
- About Parks Associates
- Research Memberships
- Smart Home and Security Tracker
- Streaming Video Tracker
- Broadband Market Tracker
- Smart Home: Products And Services
- Smart Home Devices, Automation, Controls
- Energy Management
- Residential Security
- Consumer Electronics and Entertainment
- Consumer Electronics Devices
- Video Services: OTT, Pay TV
- Entertainment Content: Video, Audio, Gaming
- Event
- Connected Health Summit
- CONNECTIONS™
- CONNECTIONS™ Summit at CES
- Future of Video
- Smart Energy Summit
- Smart Spaces
- Webinars
- Industry Events
- Analyst Insights
- Analyst Blog
-
Research
Smart Home: Products And Services
Smart Home Devices, Automation, Controls
Energy Management
Residential Security
Consumer Electronics and Entertainment
Consumer Electronics Devices
Video Services: OTT, Pay TV
Entertainment Content: Video, Audio, Gaming
Connectivity and Mobility
Mobility
Wi-Fi and Home Networking
Support Services
Connected Health and Wellness
Wellness and Fitness
Independent Living
Telehealth
- Events
- White Papers
- Newsroom
- Company
- Contact Us
As carriers priorities shift from increasing the average revenue per user to managing churn, consumers’ priorities have been changing as well. For example, the two-year contract, long a staple of users who wanted to pay less upfront, is seen as important to only 23% of Parks Associates’ data set. Consumers have largely turned their eyes from cost-saving to feature sets and maximizing bang for buck, especially when it comes to their data plans. Unlimited plans are hard to come by and tend to be expensive, so many consumers consider access to otherwise hidden Wi-Fi hotspots to be a big plus for signing up with a new carrier. Rollover data, which is well on its way to becoming an industry-wide feature, is also a big turn on.