In The News

Finance and phones – what can retail banking learn from the phone business?

June 07, 2024

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

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About Parks Associates

Finance and phones – what can retail banking learn from the phone business?

Previously In The News

Sleep Trackers Offer Money Making Opportunity

IoT Cybersecurity, ‘Cascading’ Failures, Worry Consumers Most About Connected Home

Parks Associates: 60% of New Security Systems Are Self-Installed

Network Security: Hacking Fears Could Scare Consumers Away from Smart-Home Devices

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