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Finance and phones – what can retail banking learn from the phone business?

June 07, 2024

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

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Finance and phones – what can retail banking learn from the phone business?

Previously In The News

Millennials are the generation most likely to use another person's Netflix account, with 18 percent admitting to illegal streaming, survey finds

19% Of US Broadband Households Cancelled An OTT Video Service In 12 Months

A new frenemy: Apple is going Hollywood. But it’s been a bumpy ride.

Self-Driving Cars Could Be $20 Billion Boon to Hollywood

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