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Are service providers too focused on speed?

October 17, 2024

Broadband Technology Report

A Parks Associates report from earlier this year found that, in 2023, the average home had 17 connected devices. According to the report, 89% of U.S. internet households have a video streaming service, 66% have a smart TV, 42% have at least one smart home device, 39% have a smart watch, and 31% have a security system. All these devices, connected concurrently, can strain the home network.

From the article, "Are service providers too focused on speed?" by Hayden Beeson

Previously In The News

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Among the driving forces behind increasing DIY consumer adoption is cost. Owning a security system can seem a luxury for consumers due to the associated monthly fees that may come with purchasing a sy...

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More than 70% of security dealers in the United States offer services beyond traditional monitoring as these firms continue exploring ways to strengthen service bundles and differentiate in an increas...

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Resolving Smart Home Device Problems: Growing Opportunity for Support Services

As the connected home ecosystem continues to grow and the technical complexity of broadband households increases, the technical support needs of consumers change. Currently consumers own an average of...

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