Agenda

CONNECTIONS™ is hosting our flagship event May 13-15 in Dallas/Plano, Texas. Register now to secure early pricing.

CONNECTIONS™ offers a mix of market research, analysis, & industry insight.

CONNECTIONS™: The Premier Connected Home Conference is an executive conference with a  focus on new business models, tech innovation, partnerships, and marketing and sales strategies for new products in the connected home  industries.

13
May
2025

Business of Smart Home

Workshop
13
May
2025

CONNECTIONS: The Premier Connected Home Conference

In-Person
09
Oct
2025

Smart Home Future Outlook 2030

Virtual

May 13th | 2025

Business of Smart Home

Workshop
Add to calendar

Tuesday, May 13, 2025

7:30 AM CT

Breakfast and Registration

8:45 AM CT

Welcome & Opening: User Experience in a Maturing Market

The smart home market has reached a new stage of maturity. User experience and value define competitive advantage and growth. This opening research presentation addresses how companies are refining design, addressing pain points, and innovating to meet the demands of an increasingly informed and demanding consumer base. Learn how leading platforms stack up and key elements drive user satisfaction and loyalty.

9:15 AM CT

Keynote Panel: Solving the User Experience

As the smart home market matures, delivering an exceptional user experience remains a critical challenge for industry stakeholders. This keynote panel features thought leaders discussing strategies to simplify interfaces, enhance interoperability, and address common consumer pain points.

10:00 AM CT

Special Session: Interoperability

Avi Rosenthal
Managing Partner | Chairman of the Board

BlueConnect Partners | Z-Wave Alliance

As industries continue to embrace new standards, protocols, and platforms, the ability to interoperate seamlessly across different systems becomes paramount. However, despite technological progress, the path toward true interoperability remains fraught with complexity, particularly when it comes to aligning business models with multi-standard environments. This session addresses the latest developments in standards for the smart home.

10:30 AM CT

Networking Break

10:45 AM CT

Predictive and Autonomous AI: The Smart Home's Edge

This year is pivotal for AI in the smart home. This session examines the potential of predictive and autonomous AI deployed at the edge and its role in driving efficiency, security, and personalization.  This presentation shares examples of AI being deployed across the smart home.

11:00 AM CT

Revolutionizing Access Control: A Defining Year

This session explores the latest market trends, technology innovations, and the role of access control in the broader connected home ecosystem. As companies transform products digitally, new applications and integrated services are being introduced. This session also explores the convergence and role of cloud and data services in access control.

11:30 AM CT

Special Session

12:00 PM CT

Lunch with Keynote: AWS

Dave Kranzler
GM, IoT Services

Amazon Web Services

1:00 PM CT

Rise of Smart Home Services

Services are a critical component of profitability in the smart home market. This session analyzes emerging service models, subscription-based offerings, and monetization strategies that capitalize on consumer demand for convenience, value-added experiences, and professional services at home. This session addresses how service-centric approaches are driving long-term revenue growth and opportunities to add value to existing home services and other home ecosystem players.

1:15 PM CT

Data Goldmine: What Metrics Matter

As data emerges as a critical driver of the smart home economy, understanding which metrics provide the right insights is essential. Join this session to learn more about the key data points influencing product performance, consumer engagement, and market expansion. The voice of the customer is critical as smart home solutions move closer to the mass market.

1:30 PM CT

Round Tables – Business of Smart Home: KPIs & Best Practices

This roundtable session brings leaders together to discuss and highlight key operational benchmarks in the smart home business markets, including benchmarks for NPS, strategies around bundles, and marketing messaging. Gain actionable insights into how top companies are aligning KPIs with shifting consumer expectations.

2:00 PM CT

Speed Networking

May 13th | 2025 - May 15th | 2025

CONNECTIONS: The Premier Connected Home Conference

In-Person
Add to calendar

Tuesday, May 13, 2025

2:45 PM CT

Welcome to CONNECTIONS: Highlighting Innovation

Welcome to CONNECTIONS! The event goals are to provide the best research insights and perspectives from all areas of the connected home and provide a platform for collaboration and business partnerships.

3:00 PM CT

AI Meets the Smart Home

Artificial intelligence is revolutionizing the smart home, enabling devices to anticipate needs, adapt to preferences, and deliver personalized experiences. This session explores the latest advancements in AI-driven solutions, how its shaking up the competitive environment, and opening up new business opportunities in home automation, security, entertainment, and energy management.

3:45 PM CT

Keynote: AI and The Smart Home

Artificial intelligence is transforming the smart home. New applications are being introduced, from predictive automation to voice control advancements focused on control, data, and integration. Energy efficiency is a key driver of interest for smart home technology. This keynote addresses how AI is changing the user experience and how these impacts new products coming to market.

4:15 PM CT

Marketing Smart Home Services to the Consumer

Desiree Mejia
Co-Founder & Chief Operating Officer

SkyBell

The smart home market continues to expand beyond innovators. Consumer adoption hinges on simple, easy experiences, effective messaging, and perceived value. This session highlights insights into consumer motivations, barriers, and trends, offering strategies to target diverse market segments. Speakers share specific marketing approaches, including bundles, discounts, and messaging.

5:00 PM CT

Networking Reception

Wednesday, May 14, 2025

7:45 AM CT

Registration Open

7:45 AM CT

Breakfast

8:45 AM CT

Welcome: Connected Lifestyles – Security at the Heart of the Home

Parks Associates' research finds demand for smart home devices is now the top trigger for security system purchases. This opening session highlights the demand for security as a key part of the smart home experience.

9:00 AM CT

Innovations in Safety, Security, and Monitoring

Morgan Hertel
VP of Technology and Innovation

Rapid Response Monitoring

Rapid ResponseAfter a few lean years in which security providers optimized business around existing subscribers, providers prepare for a rebound in demand with expanded portfolios of solutions and choice in installation and monitoring options. This opening panel discusses the state of the residential security market, important industry efforts to enhance emergency prevention, detection, and response, and the innovations that will define the next 3-5 years of market competition.

9:45 AM CT

InsurTech: Smart Home Opportunities

This session explores how smart home devices and data are reshaping the insurance industry, driving advancements in risk assessment, prevention, personalized policies, and proactive claims management. Speakers will share insights into new pilot programs and real-world partnerships that demonstrate the growing synergy between technology and insurance.

10:15 AM CT

Networking Break

10:45 AM CT

Single–Family Rentals as Smart Investments

Parks Associates' data finds that 11% of consumers in US internet households, or more than 13M households, currently rent a single-family home. Single-family rental properties are green space opportunities for smart home integration, driven by demand for convenience, security, and energy management.  This session explores the market opportunity for this new segment, providing layers of value through safety, security, and operational service technologies.

11:30 AM CT

Keynote - Next-Gen Security: Beyond False Alarms

As security systems become smarter, reducing false alarms while enhancing reliability is critical. This keynote presentation highlights the latest tech developments for security solutions at home and small medium business.

12:00 PM CT

Lunch with Keynote

1:00 PM CT

Data Privacy, Security, and AI: Consumer Perspectives

This short research presentation highlights consumers' latest concerns for data privacy and security and AI solutions. Parks Associates shares key research findings, offering insights into emerging technologies and strategies designed to enhance consumer protection.

1:15 PM CT

Data Security: The New Consumer Trust

Adam Justice
CEO

Grid Connect Inc.

Data security is essential to building and maintaining consumer trust. Parks Associates shows that 72% of smart home product owners are concerned about the security of their personal data. This session addresses the role of data security in the evolution of connected home products and what new solutions are helping protect consumers’ digital environments.

1:45 PM CT

Smart Home Automation in Action: Energy and Water Management

Energy and water management are top concerns for homeowners and a growing area with new coordinated solutions. Parks Associates' research reveals that 52% of U.S. internet households value the energy-saving benefits of smart home devices. Builders value adding new energy and water tech to differentiate new homes. This session addresses the latest technologies for energy and water management in homes.

2:15 PM CT

Fireside Chat Security Disrupted: The Shift to Smart Tech

Keith Puckett
Founder | CEO

Ubiety Technologies

This session explores how evolving technologies are reshaping the home security landscape, creating new opportunities—and threats—for legacy security providers. Industry leaders will discuss how traditional players must adapt to stay competitive in a market increasingly dominated by tech giants and innovative disruptors.

2:45 PM CT

Networking Break

3:15 PM CT

Integrated Living: Rise of Multifamily

Consumers expect technology to be integrated in the multifamily living experience. Parks Associates’ studies show increasing consumer interest in bundled smart services tailored for apartment dwellers. This session discusses how to deliver cohesive experiences while optimizing operational efficiency.

3:45 PM CT

Eco-Tech: Building Sustainability into Daily Living

Energy-efficient technologies are important to consumers; sustainability features will drive the next wave of smart home solutions. Parks Associates' data shows a 50% increase in interest in energy-efficient solutions in the past year. This presentation panel highlights the latest advancements in consumer-integrated energy management solutions.

4:30 PM CT

Independent Living and Seniors

Smart home technologies empower seniors to live independently with features like remote monitoring and health alerts. Caretakers also prioritize tech solutions for care support. Parks Associates' research shows consistent demand for solutions tailored to aging-in-place needs, but the market is complicated to navigate. This session highlights solutions that prioritize accessibility and service-based solutions meeting today’s senior needs.

5:00 PM CT

Keynote: Energy and Smart Home

5:30 PM CT

Networking Reception

Thursday, May 15, 2025

7:45 AM CT

Breakfast

8:30 AM CT

Welcome: What Metrics Matter - Forecasting Growth

Join Parks Associates as we set the stage for the day, highlighting key metrics shaping the connected home across smart home, health, and entertainment.

8:45 AM CT

Value-Added Services: Broadband and the Smart Home

As broadband providers expand their service portfolios, smart home solutions have emerged as a key driver of value and differentiation. This session examines the integration of smart home offerings with broadband services, highlighting strategies to deliver enhanced customer experiences, drive adoption, and unlock new revenue opportunities. Industry experts share insights on advanced Wi-Fi management, personalization, and the evolving role of value-added services in shaping the future of the connected home.

9:30 AM CT

Keynote: Reaching the Mass Market

Smart home products and services need to be affordable, work with other products in the home, and offer clear value propositions. Perceptions of affordability are low, but familiarity is high across many of the categories. A low perception of value is important to overcome. This keynote explores strategies for engaging a broader audience for smart home services, including insight into selling services versus point devices with no services.

10:00 AM CT

Networking Break

Energy and water management are top concerns for homeowners. Parks Associates' research reveals that 52% of US internet households value the energy-saving benefits of smart home devices. Builders value adding new energy and water tech to differentiate new homes. This session addresses the latest technologies for energy and water management in homes.

10:30 AM CT

Wi– Fi Sensing: Enabling Smarter, Safer Spaces

Wi-Fi sensing leverages existing networks for motion detection and spatial awareness, creating all sorts of opportunities for new applications. Parks Associates’ data shows growing consumer interest in passive sensing technologies for enhanced safety and energy management. Speakers address how connectivity and Wi-Fi are enhancing safety, security, and convenience across the home and SMB markets.

11:15 AM CT

Smart Screens: Bridging Home and Entertainment

Smart screens are a bridge and connection point for home automation and entertainment, offering centralized control functions. Parks Associates data highlights the growing consumer demand for multi-functional devices in connected ecosystems. This session addresses how screens are incorporated into consumers' whole-home experiences and the broader convergence of entertainment and smart home competitors and use cases.

12:00 PM CT

Next–Gen Devices: Biometrics, Applications, and User Interfaces

Biometrics and advanced user interfaces are the next generation in convenient but secure authentication for connected devices. Parks Associates' studies show rising consumer interest in devices with intuitive controls and personalized features. This session highlights the next-gen technologies creating new value and advancing security protections in the connected home.

12:30 PM CT

Networking Lunch

Join Parks Associates for a fast-paced keynote exploring the intersection of broadband, smart home technologies, multifamily housing solutions, AI advancements, and interoperability. This session delivers sharp insights into the trends shaping these interconnected markets and how they are driving innovation, enhancing connectivity, and creating new opportunities for growth.

Oct 9th | 2025

Smart Home Future Outlook 2030

Virtual
Add to calendar

The smart home market is projected to reach unprecedented heights by 2030. This session analyzes the progress in smart homes, focusing on long-term technological impacts and strategic market forecasts. Discover how emerging trends in connectivity, smart appliances, and IoT ecosystems will drive growth and shape the future landscape of smart homes.

Thursday, October 9, 2025

12:00 PM CT

Research Presentation, Executive Panel, and Visionary Presentation

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Options include in-person events, virtual sessions, and a research workshop.

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