Consumers want a unified experience across the different standalone devices and systems in the home. The promise of interoperability hinges partially on the convenience of controlling and coordinating multiple devices through a unified interface application. This session addresses the progress made to simplify the experience and what companies have advanced growth of the whole-home smart home experience through integration.

Parks Associates research team provides an update on market shifts in 2023, the adoption of connected devices, including smart home, entertainment, healthy and energy devices. This opening presentation features research from the firm’s survey work of 10,000 internet US households.

AI and advanced video verification technologies are changing the landscape for video security devices. The new capabilities create more context to understand scenarios and determine the best ways to respond. This session highlights the many new use cases and capabililties for video technologies in the home.

Consumers continue to adopt connected devices. Now, 51% of US households have a least one connected health device. There is growing familiarity and use of telehealth and virtual care as a result of the pandemic. In addition, remote patient monitoring solutions are creating new opportunities for more patient-centric care. This research presentation highlights consumer adoption of and interest in new health to home solutions.

New applications and services stemming from IoT platforms are enabling small-to-medium business (SMB) and MDU owners and managers to have greater insight into the metrics and real-time analytics of their properties. The integration of new tech also provides great value to the end user and enables monitoring across ecosystems in a business or multi-tenant building.

The growing senior population will rely on technology solutions to help with healthcare, communications, and living independently as long as possible. This session addresses the growing demand for technology solutions in the home to help caregivers and seniors enhance safety and security, track important health metrics, and communicate with care providers.

Safety and security have long been the top value propositions for the smart home market. Now, players are expanding on the peace-of-mind concept to end users with new applications of familiar technologies and service models. This research presentation highlights current adoption of home security solutions and market growth.

Parks Associates welcomes attendees and provides opening comments on the state of the market and future of technology for consumers at home and at work.

Most connected home product categories have been rising steadily in perceived value as prices fall and the adoption rates and installed base grow. Connectivity and integration of devices enable data to be shared and create new value through services delivered. This session highlights the role of broadband, hardware, software, and security solutions in building connected home services across energy, security, and controls. This session provides insights from key players in the smart home ecosystem.

Security system apps continue to be the most common tool for controlling multiple smart home products, but consumers also look to the CE and tech giants as a control point for devices in the home. This session highlights the key channels that have an opportunity to provide a whole-home experience, incorporating security, smart home, energy, and entertainment devices across a unified platform.

Sponsored by Midea

Consumers are embracing connected devices at a slow and steady pace; in addition, broadband speeds are increasing as over-the-top (OTT) video streaming services are now a key way people watch live and entertainment video. This opening presentation from Parks Associates highlights the role of connectivity, platforms, connected devices .and new services in consumer and business environments.

The home broadband market is growing at the fastest rate in well over a decade, and Parks Associates forecasts that by the end of 2025, approximately 93% of US households will have a broadband subscription — either fixed or mobile. The home network is a critical point of visibility and control for all smart home, computing, entertainment, health, and other consumer electronic devices. The home network also has the potential to enable a new dimension of value by offering integrated applications. This session addresses the growth of value-added services and role of connectivity in the home.

   Sponsored by Ivani  

Energy companies are highly motivated to invest in solutions that provide more energy efficiency and automation in homes. This becomes increasingly important with net zero-goals set by utilities. Smart home technology offers smart energy value for utilities. That can be realized via integration into a wide range of energy-efficiency programs that incentivize customers to save energy. This session provides insight into the future of energy and smart home technologies.

The concerns over data invasion and security are not felt solely by prospective purchasers but carry over to current device users as well, impacting not only how they use their smart home devices but also their propensity to purchase additional smart home devices. In addition, the set up, ease of installation, warranty, and whether the product meets expectations and works are all critical to the experience. This session addresses how companies are working to ensure a “delightful” experience for their smart home customers.

Consumers still see smart appliances as an expensive purchase, with 46% reporting price as one of the major reasons for not purchasing a smart appliance. This research presentation highlights Parks Associates’ consumer and industry data on the smart appliance market, including builder perspectives.

Insurance discounts are the #2 motivator to get greenfield buyers into smart home. Insurance policies give consumers peace of mind about their home, and smart home devices can extend the property owners’ ability to protect their home as an asset. This session addresses how smart security products and systems are working with insurance to save billions of dollars through proactive monitoring, detection, and deterrence for burglary, home, and fire damage.

In the next phase of smart home development, reliable connectivity and basic interoperability between products are going to be standard. Manufacturers will leverage these benefits to differentiate their product lines, find competitive advantages, and create new value for the user. This session addresses how industry players will deliver on the smart home promise through partnerships, expanded distribution channels, and intelligence derived from sensors that will increasingly expand and personalize services, which will in turn generate recurring revenue.

Sponsored by Gadgeon

When considering solutions, independent seniors are interested in solutions that can be added to their current home and are self-monitored. Preferences are evenly split between home-based systems and wearable systems. Seniors purchasing solutions for themselves look first to independent living solutions specialists, then to solutions providers, health insurers, and retailers. This session addresses tech solutions for seniors and caregivers, with a special look at purchase channels and growth in PERS.

Devices with video and audio data capture capacity are the fastest-growing smart home categories, and analytics are improving due to more powerful edge components (chipsets) or more effective and efficient cloud interactions. This session addresses the opportunities for growth as a result of advanced technologies embedded in devices.

Sponsored by Kudelski IoT

Sponsored by Nimbio

The buying experience for consumers and smart home products is fractured, but the many choices, including DIY and pro install options, have helped expand the market. This session provides highlights of Parks Associates data on the different channels selling smart home solutions: retail, home security, energy, and insurance.

The standard smart home buyer journey today is via retail, often one device at a time. But many consumers start with a home security system and are adding smart home devices to extend applications and value. This session brings industry leaders together to talk about what channels are driving the biggest growth for smart home solutions.

Focusing on customer-centric decarbonization presents an unparalleled opportunity to holistically address customer needs.

This keynote will emphasize the value of strategic partnerships with utilities, extending beyond the conventional realm of selling elections. It will highlight the necessity for innovation-fueled collaborations spanning across various domains, from connected care to digital solutions and beyond. The aim is to ready homes for a future that is not just cleaner, but also more interconnected.

Sponsored by Savant

A unified smart home experience is the holy grail of convenience and value for consumers, but fragmentation and interoperability issues have hindered the early development for the smart home. Industry players have been building standards for decades, and the new Matter standard provides a possible solution that serves an enormous number of stakeholders in the smart home marketplace, including solution providers, manufacturers, and consumers. This session features industry leaders’ insights on partnerships, opportunities, and challenges.

 Smart home adoption is at a massive inflection point, with a strong potential for exponential growth. This is accelerating as the smart home goes mainstream, driven by transformative technologies like Matter and innovative connected experiences, creating new opportunities and challenges to address.

While the average household has smart devices, the average user continues to encounter roadblocks to fully realizing the potential of a smart home. Overcoming these barriers through the experience that consumers care about are the key to unlocking mass adoption.

In this session, Mark Benson, Head of SmartThings, will talk through the unique needs of the mass consumer market for Smart Home, and how Samsung and SmartThings are using services and experiences to take advantage of the present opportunities we see to provide our users with convenience, security, sustainability, and fun!

Consumer demand for Wi-Fi devices like smart cameras and video doorbells will only increase over time. Integration capabilities across smart home devices and security systems create a stickier customer base that is engaged with their system. Security dealers can expand beyond the perimeter of the home with new solutions, including vehicle monitoring and personal emergency services. This session highlights the new role security players have in the home as consumers add more and more connected devices.

This session is designed to help understand the transformative power of technology in enabling accessibility and independence for people with disabilities, chronic health conditions, and life-changing diagnoses. The session provides practical guidance for designing technology that is inclusive and accessible by users of all abilities. In addition, the session provide insights into how these technologies can be leveraged to help consumers and caregivers manage care. Participants will gain a deeper understanding of the personal aspects of health and the need and demand to incorporate technology that supports consumers at every stage of life.

In the last 10 years of development, the smart home market has established important foundations for future growth. In 2023 and beyond, solution creators have the necessary ingredients to deliver on the promise of the vision of the smart home where the sum – an intelligent, integrated, helpful home – is greater than the individual parts. This session brings experts from the industry to share their perspectives on where the next stage of growth and investments are coming from.

Marketing to consumers has become a battle for attention. How consumers research and purchase products has changed dramatically in the past five years. This session brings insight from various companies reaching new consumer segments including marketing strategies, incentives, and educational information about smart home solutions.

Energy, insurance, retailers, security dealers, and custom home systems providers all sell smart home solutions. This session addresses the fragmentation in the market with distribution of products and what companies are doing to integrate across product ecosystems in the home to make a more seamless, unified experience for consumers.

Sponsored by Alarm.com

This opening presentation from Parks Associates provides an overview of emerging tech, including some of the latest features and applications, drawing from its research work. It also highlights some of the latest industry partnerships in the connected home.

Innovation in video and audio analytics drives new applications and services like facial, emotion, gender, situational, and object recognition, creating dramatic new capabilities to understand context and deliver value through advanced insights and improved user experience. This session addressees how video and audio analytics are evolving and impacting the smart home user experience.

As hardware becomes more advanced and has software updates incorporated, features are enabled that allow for monthly service revenues to be achieved. As devices become more integrated, they add value through monitoring capabilities. This session spotlights leaders pioneering the hardware-as-a-service business model.

This opening session from Parks Associates provides insights into current broadband speeds at home, the growth of broadband access for consumers, and sets the stage for the panel discussions.