Innovative products in the smart home space continue to be introduced. Join this virtual session to hear more on the latest connected home solutions announced at CES 2024, providing an outlook for the year on adopting energy, security, entertainment controls, and wellness devices.
11:00 AM CT
Moderator
Parks Associates
11:15 AM CT
Moderator
Parks Associates
Parks Associates
11:45 AM CT
Moderator
Parks Associates
XRHealth
Alarm.com
Chefling
Plumerai
Ivani, LLC
The home security market has experienced growth in the past few years as DIY systems, smart security devices, and pro-monitoring service offerings have been introduced. As product capabilities expand, new monitoring services beyond security are increasing, including proactive defense through video analytics, PERS enhancements, energy usage monitoring, and securing valuable assets such as vehicles and yard equipment. Integration between video, access control, and home automation services will continue to grow in the years to come. This session addresses the developments and forecasts for the security industry.
02:00 PM CT
Moderator
Parks Associates
02:15 PM CT
Moderator
Parks Associates
ADT
Professional monitoring operators leverage their strengths by being always on and available to communicate with their users to demonstrate the value they add beyond traditional monitoring solutions. This conversation, featuring ADT’s EVP and COO Don Young, provides insights into the current state of the security industry, focusing on the latest market strategy, alliances, and technological investments. This discussion addresses new product capabilities that are expanding new monitoring services beyond security, including proactive defense through video analytics, AI enhancements, the expansion of security beyond access points, the role of AVS-01 and implementation, and the vision for the future of the security industry.
03:00 PM CT
Broadband service providers are turning to new offerings and bundle types, including mobile services, home security and smart home services, and value-added services tied to core residential internet. BSPs are partnering with mobile virtual network operator (MVNOs), security and smart home platforms, managed services providers, and a variety of other innovative companies.
02:00 PM CT
Parks Associates
02:15 PM CT
Moderator
Parks Associates
Shipshape AI
02:45 PM CT
Moderator
Parks Associates
Bitdefender
Spintly
Consumers want a unified experience across the different standalone devices and systems in the home. The promise of interoperability hinges partially on the convenience of controlling and coordinating multiple devices through a unified interface application. This session addresses the progress made to simplify the experience and what companies have advanced growth of the whole-home smart home experience through integration.
03:45 PM CT
10:00 AM CT
Parks Associates
Parks Associates research team provides an update on market shifts in 2023, the adoption of connected devices, including smart home, entertainment, healthy and energy devices. This opening presentation features research from the firm’s survey work of 10,000 internet US households.
10:30 AM CT
Moderator
Parks Associates
Giacalone Associates
Smartfrog & Canary
Cognitive Systems Corp.
Becklar
CamerEye
AI and advanced video verification technologies are changing the landscape for video security devices. The new capabilities create more context to understand scenarios and determine the best ways to respond. This session highlights the many new use cases and capabililties for video technologies in the home.
11:30 AM CT
Parks Associates
Parks Associates
Consumers continue to adopt connected devices. Now, 51% of US households have a least one connected health device. There is growing familiarity and use of telehealth and virtual care as a result of the pandemic. In addition, remote patient monitoring solutions are creating new opportunities for more patient-centric care. This research presentation highlights consumer adoption of and interest in new health to home solutions.
12:00 PM CT
01:00 PM CT
Parks Associates
Parks Associates
New applications and services stemming from IoT platforms are enabling small-to-medium business (SMB) and MDU owners and managers to have greater insight into the metrics and real-time analytics of their properties. The integration of new tech also provides great value to the end user and enables monitoring across ecosystems in a business or multi-tenant building.
01:30 PM CT
Moderator
Parks Associates
Care Daily
Alarm.com
Lifeguard Health
The growing senior population will rely on technology solutions to help with healthcare, communications, and living independently as long as possible. This session addresses the growing demand for technology solutions in the home to help caregivers and seniors enhance safety and security, track important health metrics, and communicate with care providers.
02:15 PM CT
Parks Associates
Safety and security have long been the top value propositions for the smart home market. Now, players are expanding on the peace-of-mind concept to end users with new applications of familiar technologies and service models. This research presentation highlights current adoption of home security solutions and market growth.
Co-located with Connected Health Summit: Consumer Engagement and Innovation. Shared sessions are indicated with an asterisk (*).
03:00 PM CT
Parks Associates
Parks Associates welcomes attendees and provides opening comments on the state of the market and future of technology for consumers at home and at work.
03:15 PM CT
Moderator
Parks Associates
Comcast
Nimbio
Riverbend Sandler Pools
Independa
Resideo
Most connected home product categories have been rising steadily in perceived value as prices fall and the adoption rates and installed base grow. Connectivity and integration of devices enable data to be shared and create new value through services delivered. This session highlights the role of broadband, hardware, software, and security solutions in building connected home services across energy, security, and controls. This session provides insights from key players in the smart home ecosystem.
04:15 PM CT
Moderator
Parks Associates
Comcast
04:45 PM CT
Moderator
Parks Associates
Sunnova
Silicon Labs
Brinks Home
Sensory
Nice Group
Security system apps continue to be the most common tool for controlling multiple smart home products, but consumers also look to the CE and tech giants as a control point for devices in the home. This session highlights the key channels that have an opportunity to provide a whole-home experience, incorporating security, smart home, energy, and entertainment devices across a unified platform.
05:45 PM CT
07:30 AM CT
07:30 AM CT
Sponsored by Midea
08:30 AM CT
Parks Associates
Consumers are embracing connected devices at a slow and steady pace; in addition, broadband speeds are increasing as over-the-top (OTT) video streaming services are now a key way people watch live and entertainment video. This opening presentation from Parks Associates highlights the role of connectivity, platforms, connected devices .and new services in consumer and business environments.
08:45 AM CT
Moderator
Parks Associates
Calix
Culture Wireless
altafiber
iolo
National Telecommunications and Information Administration, U.S. Department of Commerce
The home broadband market is growing at the fastest rate in well over a decade, and Parks Associates forecasts that by the end of 2025, approximately 93% of US households will have a broadband subscription — either fixed or mobile. The home network is a critical point of visibility and control for all smart home, computing, entertainment, health, and other consumer electronic devices. The home network also has the potential to enable a new dimension of value by offering integrated applications. This session addresses the growth of value-added services and role of connectivity in the home.
09:45 AM CT
Moderator
Parks Associates
National Telecommunications and Information Administration, U.S. Department of Commerce
10:15 AM CT
Sponsored by Ivani
10:45 AM CT
Moderator
Parks Associates
Recurve
Eaton
Schneider Electric
Powerley
Octopus Energy
Energy companies are highly motivated to invest in solutions that provide more energy efficiency and automation in homes. This becomes increasingly important with net zero-goals set by utilities. Smart home technology offers smart energy value for utilities. That can be realized via integration into a wide range of energy-efficiency programs that incentivize customers to save energy. This session provides insight into the future of energy and smart home technologies.
11:45 AM CT
Moderator
Parks Associates
Johnson Controls
Kwikset
Elexa Consumer Products
Athom, maker of Homey
The concerns over data invasion and security are not felt solely by prospective purchasers but carry over to current device users as well, impacting not only how they use their smart home devices but also their propensity to purchase additional smart home devices. In addition, the set up, ease of installation, warranty, and whether the product meets expectations and works are all critical to the experience. This session addresses how companies are working to ensure a “delightful” experience for their smart home customers.
12:15 PM CT
01:15 PM CT
Moderator
Parks Associates
Home, Building & Energy Systems
Consumers still see smart appliances as an expensive purchase, with 46% reporting price as one of the major reasons for not purchasing a smart appliance. This research presentation highlights Parks Associates’ consumer and industry data on the smart appliance market, including builder perspectives.
01:30 PM CT
Moderator
Parks Associates
Whisker Labs
vipHomeLink
Roost Labs
Hippo
Insurance discounts are the #2 motivator to get greenfield buyers into smart home. Insurance policies give consumers peace of mind about their home, and smart home devices can extend the property owners’ ability to protect their home as an asset. This session addresses how smart security products and systems are working with insurance to save billions of dollars through proactive monitoring, detection, and deterrence for burglary, home, and fire damage.
02:15 PM CT
Moderator
Parks Associates
Keurig Dr. Pepper
ADT
In the next phase of smart home development, reliable connectivity and basic interoperability between products are going to be standard. Manufacturers will leverage these benefits to differentiate their product lines, find competitive advantages, and create new value for the user. This session addresses how industry players will deliver on the smart home promise through partnerships, expanded distribution channels, and intelligence derived from sensors that will increasingly expand and personalize services, which will in turn generate recurring revenue.
02:45 PM CT
Sponsored by Gadgeon
03:15 PM CT
Moderator
Parks Associates
UnaliWear
Dementia Society of America
Cherish Health, Inc.
Aging and Health Technology Watch
Becklar Personal Health and Safety and Freeus
When considering solutions, independent seniors are interested in solutions that can be added to their current home and are self-monitored. Preferences are evenly split between home-based systems and wearable systems. Seniors purchasing solutions for themselves look first to independent living solutions specialists, then to solutions providers, health insurers, and retailers. This session addresses tech solutions for seniors and caregivers, with a special look at purchase channels and growth in PERS.
04:15 PM CT
Moderator
Parks Associates
Electronic Caregiver - ECG
04:45 PM CT
Moderator
Parks Associates
Ivani
Origin
Xailient
Actuate
Devices with video and audio data capture capacity are the fastest-growing smart home categories, and analytics are improving due to more powerful edge components (chipsets) or more effective and efficient cloud interactions. This session addresses the opportunities for growth as a result of advanced technologies embedded in devices.
05:30 PM CT
Sponsored by Kudelski IoT
07:30 AM CT
07:30 AM CT
Sponsored by Nimbio
08:15 AM CT
Parks Associates
The buying experience for consumers and smart home products is fractured, but the many choices, including DIY and pro install options, have helped expand the market. This session provides highlights of Parks Associates data on the different channels selling smart home solutions: retail, home security, energy, and insurance.
08:30 AM CT
Moderator
Parks Associates
Iris Powered by Generali
Vivint
Fortune Brands Innovations, Inc.
GreenMarbles
Sunverge Energy
The standard smart home buyer journey today is via retail, often one device at a time. But many consumers start with a home security system and are adding smart home devices to extend applications and value. This session brings industry leaders together to talk about what channels are driving the biggest growth for smart home solutions.
09:15 AM CT
Moderator
Parks Associates
Duke Energy Corporation
Focusing on customer-centric decarbonization presents an unparalleled opportunity to holistically address customer needs.
This keynote will emphasize the value of strategic partnerships with utilities, extending beyond the conventional realm of selling elections. It will highlight the necessity for innovation-fueled collaborations spanning across various domains, from connected care to digital solutions and beyond. The aim is to ready homes for a future that is not just cleaner, but also more interconnected.
09:45 AM CT
Sponsored by Savant
10:15 AM CT
Moderator
Parks Associates
SafeStreets USA
Elliston Systems & Design
Alarm.com
Connectivity Standards Alliance (CSA)
A unified smart home experience is the holy grail of convenience and value for consumers, but fragmentation and interoperability issues have hindered the early development for the smart home. Industry players have been building standards for decades, and the new Matter standard provides a possible solution that serves an enormous number of stakeholders in the smart home marketplace, including solution providers, manufacturers, and consumers. This session features industry leaders’ insights on partnerships, opportunities, and challenges.
11:00 AM CT
Moderator
Parks Associates
Rapid Response Monitoring
11:30 AM CT
Moderator
Parks Associates
Samsung SmartThings
Smart home adoption is at a massive inflection point, with a strong potential for exponential growth. This is accelerating as the smart home goes mainstream, driven by transformative technologies like Matter and innovative connected experiences, creating new opportunities and challenges to address.
While the average household has smart devices, the average user continues to encounter roadblocks to fully realizing the potential of a smart home. Overcoming these barriers through the experience that consumers care about are the key to unlocking mass adoption.
In this session, Mark Benson, Head of SmartThings, will talk through the unique needs of the mass consumer market for Smart Home, and how Samsung and SmartThings are using services and experiences to take advantage of the present opportunities we see to provide our users with convenience, security, sustainability, and fun!
12:00 PM CT
01:00 PM CT
Parks Associates
01:15 PM CT
Moderator
Parks Associates
Moen
Ubiety Technologies
Wyze
Consumer demand for Wi-Fi devices like smart cameras and video doorbells will only increase over time. Integration capabilities across smart home devices and security systems create a stickier customer base that is engaged with their system. Security dealers can expand beyond the perimeter of the home with new solutions, including vehicle monitoring and personal emergency services. This session highlights the new role security players have in the home as consumers add more and more connected devices.
02:00 PM CT
Moderator
Parks Associates
United Spinal Association
This session is designed to help understand the transformative power of technology in enabling accessibility and independence for people with disabilities, chronic health conditions, and life-changing diagnoses. The session provides practical guidance for designing technology that is inclusive and accessible by users of all abilities. In addition, the session provide insights into how these technologies can be leveraged to help consumers and caregivers manage care. Participants will gain a deeper understanding of the personal aspects of health and the need and demand to incorporate technology that supports consumers at every stage of life.
02:15 PM CT
Moderator
Parks Associates
Connectivity Standards Alliance (CSA)
Kudelski IoT
02:45 PM CT
Moderator
Parks Associates
Mighty Acorns Capital
Giacalone Associates
Edison Partners
Ethos Capital
Mobility Ventures
In the last 10 years of development, the smart home market has established important foundations for future growth. In 2023 and beyond, solution creators have the necessary ingredients to deliver on the promise of the vision of the smart home where the sum – an intelligent, integrated, helpful home – is greater than the individual parts. This session brings experts from the industry to share their perspectives on where the next stage of growth and investments are coming from.
03:30 PM CT
Consumers continue to expect more tech in the home that provides convenience, safety and security, and energy management solutions. This session brings together leaders talking about the evolution of the smart home and where the market is expanding to capture the next generation of smart home buyers.
11:00 AM CT
Parks Associates
11:15 AM CT
Moderator
Parks Associates
Alula
Kaadas
Pepper IoT
Marketing to consumers has become a battle for attention. How consumers research and purchase products has changed dramatically in the past five years. This session brings insight from various companies reaching new consumer segments including marketing strategies, incentives, and educational information about smart home solutions.
12:00 PM CT
Parks Associates
Parks Associates
12:30 PM CT
Moderator
Parks Associates
Brilliant
Kwikset
Ivani, LLC
Z-Wave Alliance
Athom, maker of Homey
Energy, insurance, retailers, security dealers, and custom home systems providers all sell smart home solutions. This session addresses the fragmentation in the market with distribution of products and what companies are doing to integrate across product ecosystems in the home to make a more seamless, unified experience for consumers.
01:30 PM CT
Smart homes are a key driver of residential energy efficiency. This session addresses the role of energy management solutions, driven by solar and storage, in forming the next generation of services in the connected home. Speakers discuss strategies that integrate solar, security, and smart home and how this combination can lower attrition, deliver short- and long-term energy savings, and keep consumers engaged with positive experiences among all home systems.
10:00 AM CT
Moderator
Parks Associates
Alarm.com
Nomo Hub
Trinity Wiring & Security Solutions
GreenMarbles
Sponsored by Alarm.com
New tech like AI and machine learning can drive business value through enabling enhanced capabilities over non-AI-powered solutions. Just as connected products will supplant non-connected models, AI is creating a new value tier that will enable brands to be more competitive at the same price point or enable them to demand higher prices for hardware and services.
11:00 AM
This opening presentation from Parks Associates provides an overview of emerging tech, including some of the latest features and applications, drawing from its research work. It also highlights some of the latest industry partnerships in the connected home.
11:15 AM
Moderator
Parks Associates
Josh.ai
Sensory
Aspinity
Sentry AI
CamerEye
Innovation in video and audio analytics drives new applications and services like facial, emotion, gender, situational, and object recognition, creating dramatic new capabilities to understand context and deliver value through advanced insights and improved user experience. This session addressees how video and audio analytics are evolving and impacting the smart home user experience.
12:00 PM
Moderator
Parks Associates
Labrador Systems
12:30 PM
Moderator
Parks Associates
WAGZ
Silicon Valley Bank
DigiCert
Water Control Management
Marathon Machines
As hardware becomes more advanced and has software updates incorporated, features are enabled that allow for monthly service revenues to be achieved. As devices become more integrated, they add value through monitoring capabilities. This session spotlights leaders pioneering the hardware-as-a-service business model.
01:30 PM
Consumers continue to upgrade their broadband services at home. Smart Wi-Fi technology, mesh networking products, and new cybersecurity solutions have become increasingly important as consumers require private spaces in their house to conduct remote business. This session addresses how technology providers and operators are expanding functionality to enable new services at home.
11:00 AM CT
Parks Associates
This opening session from Parks Associates provides insights into current broadband speeds at home, the growth of broadband access for consumers, and sets the stage for the panel discussions.
11:15 AM CT
Moderator
Parks Associates
Cox Communications
Plume
SmartONE
Airties
ISPs are offering new services to residential customers and the MDU space at the network edge. These services make use of agents running directly on customers’ routers, as well as a hybrid edge/cloud computing model, to offer services such as advanced device recognition and parental controls, smart optimized Wi-Fi, whole-home cybersecurity, or Wi-Fi motion sensing. This session addresses the increase managed Wi-Fi deployments – both as a valuable amenity for residents, and to better support and enable smart apartment technology.
12:00 PM
Moderator
Parks Associates
GVTC
12:30 PM CT
Moderator
Parks Associates
Sweepr
Calix
Blink Charging
OnTech Smart Services
Brivo
As aspects of daily life get more connected, remote work continues on for many, and consumer interest in smart home devices and expanded professional monitoring services will continue. In addition, we expect to see new interest in whole-home security and other services in general. This session brings industry leaders to talk about appliance monitoring, health monitoring, energy monitoring, and more.
01:30 PM CT
11:00 AM CT
Moderator
Parks Associates
Alarm.com
CamerEye
Vector Security
Sentry AI
Professional Sales Agents, Inc.
TELUS
Businesses are transforming in a post pandemic world and security of staff and business locations are top of mind. 21% of SMBs report their need for products and services to protect or monitor the physical safety of the business location or employees has increased since COVID-19 crisis began. New security applications and services stemming from cloud based and video verification solutions are enabling commercial and small to medium business insight into the metrics and real-time analytics of the environment.
Operation visibility provide a clear path for system optimization, early warning systems or remote diagnostics, support predictions, and intelligent automation. This special session addresses the growing role of video verification and analytics in security solutions for commercial and small-to-medium business. Speakers address how “video” is the new perimeter and the impact of automated platform based technology solutions on business operations.
Security systems with 24/7 professional monitoring are the foundation of consumer familiarity with home monitoring services. These traditional services set the standard for safety, theft prevention, and detection for homes and businesses and have a straightforward and robust value proposition that resonates with consumers and companies. Currently, 33% of broadband households have a security system with professional security monitoring.
11:00 AM CT
This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.
11:00 AM
Moderator
Parks Associates
Johnson Controls
ADT
Wyze
Rapid Response Monitoring
SimpliSafe
Part of the rise in adoption of home security systems is the separation of professional installation from professional monitoring. Self-installation provides a new way for consumers to buy with lower upfront costs. Lower prices, no contract offerings, and new installation and services options provide consumers with the ultimate choice in home security, automation, and monitoring services. Consumers can determine the optimal combination of installation, monitoring, and automation that provides a sufficient level of security and convenience for their household — a package that is “safe enough” for their needs. This session addresses the new business models emerging and how providers are engaging consumers with choice and value.
12:00 PM
Moderator
Parks Associates
Affiliated Monitoring
01:00 PM
Moderator
Parks Associates
Notion
AvantGuard Monitoring Centers
RapidSOS
Vintage Security
Consumers expect their security systems to provide basic interactivity that enables them to access and control the household security system remotely as well as receive notifications as scheduled or requested. This session addresses the role of devices in extending security services to provide additional value and convenience to consumers. Value-added services include professional monitoring for energy usage, risk mitigation from flood and fire, health monitoring, asset monitoring, and appliance maintenance monitoring.
01:00 PM
01:45 PM
Moderator
Parks Associates
HomePro, Inc.
RFI
DealerAlly
Griot Technology
CEDIA
Home Technology Expert
Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 90-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.
02:00 PM CT
Parks Associates
02:15 PM CT
Moderator
Parks Associates
Johnson Controls
Rapid Response Monitoring
Alarm.com
Kraftful Inc
The changing dynamics of the smart home create opportunities for service providers, who possess distinct advantages in selling and delivering devices and services to consumers. This session addresses the role of the service provider in providing comprehensive smart home solutions. Speakers examine the position of service providers in the smart home ecosystem, the role of choice and trust, and present strategies to expand the smart home market.
03:15 PM CT
Moderator
Parks Associates
Cox Communications
We’ve seen time and again how history repeats itself. Recent crisis has been bad for almost everyone other than perhaps mask makers, pharmaceutical companies and gun shops. Crisis eventually leads to chaos, but it also creates opportunity. Chaos changes the rules and ultimately changes who is in the lead. Join Cox Communities’ VPGM, Vickie Rodgers, to learn about the predictable patterns that we see through history and how surges in technology come after every major crisis. We may be experiencing the highest rate of change and disruption, but there has never been a better time to innovate.
03:45 PM CT
Moderator
Parks Associates
Calix
Johnson Controls
Comcast
NETGEAR
Demand for fast, reliable, and secure broadband to the home has never been greater, and this connectivity, together with a high-performing home network, is the foundation of the connected home. The home network is a critical point of visibility and control for all of the smart home, computing, entertainment, health, and other consumer electronic devices across the home and has the potential to enable a new dimension of value by offering integrated applications. This session addresses issues driving home networking technology purchases, legacy and emerging usage models, advances in home networking equipment, the role of managed services, and the critical need to protect the connected home at the gateway.
04:45 PM
Join attendees for networking and a view of the Cowboys training fields in the heart of Texas.
07:30 AM CT
07:30 AM CT
Sponsored by Cooktop Safety
08:15 AM CT
Parks Associates
Changes in life spur the adoption of new home environments, new technology, and new services. Parks Associates presents research on life stages and adoption of smart home, security, and entertainment services.
08:30 AM CT
Moderator
Parks Associates
Z-Wave Alliance
Trident IoT
Tuya Smart
Brivo
Constellation
Smart home platforms promise to establish order out of the chaos that comes from the steady influx of smart home devices into the home. This session addresses how companies in this space can leverage platforms and industry standards to provide a reliable, interoperable ecosystem with a simplified user experience, delivering expanded value through enhanced features, cloud intelligence, and security to protect user data and privacy. Speakers address the role of AI, voice, and wireless technologies in the expansion of the connected home.
09:15 AM CT
Moderator
Parks Associates
Alarm.com
09:45 AM CT
Sponsored by Gadgeon
10:15 AM CT
Moderator
Parks Associates
Vutility
Zen Ecosystems
Schneider Electric
Octopus Energy
Energy savings has always been a leading driver of smart home technology adoption, and major changes in the energy landscape point to a paradigm shift in how consumers will manage their home energy in the future. This session addresses how the electrification of the grid, increasing grid outages and the need for energy resilience, growth in electric vehicles, and new models for solar and storage are coalescing to bring about a new reality in home energy management where connected home devices and platforms enable the consumer to be an engaged and active participant in energy markets.
11:15 AM CT
Moderator
Parks Associates
Alula
Smartfrog & Canary
RapidSOS
Brinks Home
Rapid Response Monitoring
The security industry is grappling with several years of market shifts, where new competitors, changes in business models, and enhancements in current product offerings have expanded the market considerably. This session addresses the changing dynamics in the security industry, including new technologies that will challenge traditional models while expanding its appeal. Speakers share insights on technology choices, interactive services, and changes in consumer behavior.
12:15 PM CT
01:15 PM CT
Moderator
Parks Associates
Elite Water Systems
Notion
CamerEye
Hippo
Smart home devices and sensors offer insurers new data-driven tools to enhance underwriting, mitigate risk, expedite and validate claims, and deepen customer engagement. This session addresses how insurers and builders can leverage smart home solutions, especially fire and water safety devices, to increase their value propositions for protecting the home while also providing operational efficiencies and introducing new services.
02:00 PM CT
Moderator
Parks Associates
F-Secure
Bitdefender
Iris® Powered by Generali
SAM Seamless Network
By their nature, connected devices pose a risk to consumers’ privacy. For consumers to embrace the value propositions of smart home products and services, they need assurances the industry is taking steps to secure their data and protect their privacy. In response, device manufacturers are exploring opportunities to conduct more computing at the edge, to minimize vulnerabilities. This session addresses current attitudes around data privacy as well as how companies collect and manage their data, with speakers offering insights on the best solutions and strategies to communicate these practices to consumers.
02:45 PM CT
Sponsored by Ivani
03:15 PM CT
Moderator
Parks Associates
Yonomi/Allegion
Johnson Controls
Pepper IoT
The IoT play transforms the traditional device value proposition by enabling new services and business models on top of the hardware itself. As more devices gain connectivity – from home appliances, to lawncare products, beds, and HVAC products – the opportunities to sell products in new ways, offer new services, and generate new recurring revenue streams grow. This session addresses next generation offerings across use cases like grocery and cooking solutions, video and audio analytics services, energy management services, intelligent monitoring services, and cybersecurity services as companies introduce new service-based business models.
03:45 PM CT
Moderator
Parks Associates
Alarm.com
Independa
Essence
Retailers, service providers, and device manufacturers are expanding the market of technology solutions that help seniors live safely and well in their homes. This session addresses emerging strategies to serve people ages 50 and older, as well as their family caregivers, and the innovations that allow companies to address existing needs of these populations and anticipate future demands.
04:30 PM CT
Moderator
Parks Associates
Cox Communities
Rutestock
Support.com
StoryBuilt
Connected entertainment and smart home ecosystems have developed in parallel but generally separate silos. Recently, more device manufacturers and platform players offer crossover use cases, and TV manufacturers are building more smart home controls into the TV as a control platform. As ecosystems in the home converge, new solutions to bring the whole-home experience to the consumer are marked by unified solutions focused on entertainment, peace of mind, energy, and convenience. This session assesses the barriers that remain between entertainment and smart home, the drivers of new crossover experiences, and industry leaders’ vision of the whole-home smart home experience.
05:00 PM CT
Moderator
Parks Associates
Nice Group
If you were to step into a time machine and go back in time 15 years and bring someone from that time to now, they would be amazed in how the smart home has progressed and the advancements that have taken place. You would be equally amazed if you stepped into that same time machine and went into the future. This session takes a brief look back at the history of smart home and discusses what that future may look like (sans time machine), including the technologies that will be used and most importantly what consumers can look forward to in their smart home experiences.
05:30 PM CT
08:15 AM CT
Parks Associates
08:30 AM CT
IOTAS
AmTrust
The Home Depot
Assurant
Constellation
09:15 AM CT
Comcast
09:45 AM CT
Moderator
Parks Associates
RealPage
LG Electronics U.S.A., Inc.
Homebase.ai; Quext
Latch
10:30 AM CT
Sponsored by Midea
11:00 AM CT
Moderator
Parks Associates
Alarm.com
11:30 AM CT
Sunnova
12:00 PM CT
01:00 PM CT
Moderator
Parks Associates
American Heart Association
Cognitive Systems
EarlySense
Electronic Caregiver - ECG
01:45 PM CT
Moderator
Parks Associates
Giacalone Associates
Aveus
Ethos Capital
Mobility Ventures
09:30 AM CT
10:00 AM CT
Parks Associates
The smart home market is accelerating as more consumers discover the value of connected products. This research presentation provides insight into connected home adoption trends, channel preferences, and new use cases.
10:30 AM CT
Moderator
Parks Associates
Grand Home Automation
Brivo
Peloton Interactive
Brivo
Kraftful Inc
This session features presentations from industry executives from key distribution channels for smart home products. Speakers address the key challenges around smart home product adoption, as well as innovative business models and partnerships spurring new opportunities.
11:15 AM CT
Parks Associates
The internet services market is in a state of transition as traditional home service bundles have steadily declined over the past seven years. As a result, the penetration of stand-alone internet service is increasing, jumping from 34% in 2017 to 42% in 2021. Service providers seek a new bundle of services, with opportunities around connected device management, network security, and other connected home services. This presentation addresses key trends for the service provider market, including shifting broadband buying behaviors, new service offerings, the value of the home network, growth of connected devices, and interest in value-added services.
11:45 AM CT
Parks Associates analyst team take the stage for question-and-answer session with the audience.
12:00 PM CT
01:00 PM CT
Parks Associates
Consumers are experiencing a growing number of technical problems with their smart home devices—38% of smart home device owners report experiencing two or more technical problems with their devices in 2021, up from just 6% in 2018. User experience issues result in returned products and depresses repeat sales. This presentation explores key pain points in the smart home user experience, and consumer preferences for set-up and ongoing technical support.
01:30 PM CT
Moderator
Stacey on IoT
Sunnova
Quickplay
Johnson Controls
Giacalone Associates
Devices with video and audio data capture capacity are the fastest-growing smart home categories, and sensors of all sorts are dispersing throughout the home in connected lighting, energy, and even health devices. AI applications have an important and growing role in realizing the context and value in all of this data, for both the pro-monitored and DIY security segments and the wider smart home market. This session addresses the latest in technology innovations, new applications, and impact on service business models.
02:15 PM CT
Parks Associates
About half of the smart home market is composed of Power Users, owning five or more smart home devices, while just a third own one or two devices. Designing and selling products both for Power Users and homes new to the smart home requires understanding how customer segments differ in their motivations, purchase journeys, and responsiveness to messaging and merchandizing approaches. This session discusses the trends driving consumer adoption of new products including marketing messages, consumer segments most interested in specific products, and generational differences about attitudes to technology.
02:45 PM CT
Join us to hear the latest smart home innovations in 2022, following CES. This session includes insights on consumer perception of smart home solutions, and specifically focused on partnerships, efforts to achieve interoperability, and the role of stand-alone devices and whole home systems in the continued move toward mass-market adoption.
11:00 AM
Parks Associates
This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.
11:15 AM
Moderator
Parks Associates
Silicon Labs, Inc.
Samsung SmartThings
Lexi
Athom, maker of Homey
Matter is an ambitious initiative, and its implementation could drive massive growth in device adoption because product interoperability remains important for consumers. More than one-quarter of consumers who purchased door locks and smart plugs report devices’ ability to work with other owned smart home products was a major purchase consideration. This session brings together industry leaders to share their perspectives on interoperability and the growth of the smart home.
12:00 PM
Moderator
Parks Associates
Connectivity Standards Alliance (CSA)
Options include in-person events, virtual sessions, and a research workshop.