Custom integrators play a critical role in ensuring technology works as users expect, with thoughtful design, smooth installation, and a seamless user experience.  This is true both in a residential setting and beyond the home. Business customers in education, multifamily, hospitality, and other commercial settings seek ways to optimize operations, reduce costs, and enhance their customers’ experience. Custom integrators are uniquely positioned to design and implement solutions that create seamless experiences and support business goals.

During this roundtable session, expert panelists discuss the transformative role of custom integration of IoT and A/V systems across various industries. Speakers assess demand for automation, universal building controls, aggregated insights, professional installation and long-term support, and share learnings from technology deployments. In addition, Parks Associates will share consumer and industry research on the demand for technology and vendor support in commercial spaces, beyond the home.

This special session is on LinkedIn Live. Register Now and Join Us June 13 at 1 PM CT.

The security industry has undergone substantial change in recent years, but one thing remains the same: security system owners demand a swift, accurate, and effective response to alerts and issues. The value of security solutions is undermined when systems detect and alert users to issues that are not actual security events or emergencies. Plus, response to false alarms diverts responders’ time and attention away from valid security events at a time when law enforcement is facing severe staffing constraints. It also conditions first responders to assume that system-triggered security events are false.

These issues are critically important to the security industry. Players across the residential security ecosystem have worked to improve technologies and processes to decrease the occurrence of false alarms. The Monitoring Association developed an alarm validation scoring standard, TMA-AVS-01, to help emergency operators and responders to prioritize and respond to alarms more effectively, reducing the number of nuisance alarms and improving overall system performance.

In this virtual session, industry leaders from across the residential security ecosystem talk about next steps with AVS-01, with a focus on getting to scale with urgency. Leaders will address how their organizations are offering technologies, new processes, partnerships, and marketing resources to put AVS-01 into action and educate law enforcement partners on the standard. The webinar will also include Parks Associates research from interviews with law enforcement agencies and dispatchers about responding to security alarms and technologies and processes that can help.

Join the opening session for an update on what smart home solutions consumers are most interested in, the channels consumers are using to buy these products, and insight into the new services entering the market.

Integrating devices, systems, and services has emerged as a pivotal force shaping the future of connected living. This session provides insights into successful deployments, marketing, and growth of smart home solutions. Speakers highlight real-world success stories, address interoperability challenges, and highlight the role of data analytics in fine-tuning smart home systems to anticipate user needs and preferences better.

Explore the latest advancements in smart appliances and large energy solution investments and their impact on convenience, energy efficiency, and user experience within connected homes. This session highlights the potential cost savings and environmental benefits of energy-efficient smart appliances and solutions, the challenges in implementing large-scale investments in existing homes, and how to help consumers understand the long-term value of these investments.

Sponsored by Schlage

Registration sponsored by Becklar

Sponsored by bluesalve partners

AI is changing the way we live and work. Parks Associates shares the practical applications of AI in the smart home and what’s on the horizon, featuring consumer and industry data.

Discover how AI turns houses into intelligent ecosystems, automates tasks, enhances security, and delivers personalized experiences. Speakers address the role of artificial intelligence in smart home products and systems, including intelligent automation and energy efficiency, to improve safety and customized comfort.

Sponsored by Xailient

Consumers understand home service value and are willing to pay for new connected home services. Explore pricing models, market research insights, and successful strategies for monetizing innovative offerings in the connected home industry. Speakers in this session address the importance of communicating the value proposition, concerns about subscription-based models for smart home services, and examples of successful pricing strategies and subscription tiers.

Interoperability and integration are crucial concepts in modern smart home ecosystems, aiming to enhance the functionality, convenience, and efficiency of home automation systems. This session explores the latest strategies and technologies that are driving new value creation in the smart home sector.  Speakers address the role of interoperability and integration including wireless standards and the new initiative matter. By focusing on how different devices and systems within a home can communicate and work together seamlessly, the session highlights the importance of interoperability standards and integration frameworks.

Sponsored by Johnson Controls

Parks Associates highlights new research from its latest insurance and smart home study, featuring insights on top insurance players, incentives driving consumers' interest in smart home solutions, and the implications for insurance and smart home partnerships.

The partnerships between insurance companies and smart home device providers are a strategic alignment of business goals. The smart home ecosystem is reshaping the insurance landscape, offering new ways to enhance security, safeguard assets, and provide valuable services to homeowners. Leading companies address the ways insurance can reduce risk, improve customer engagement, differentiate themselves, and tap into the growing smart home market.

In a world where home security has become increasingly important, the issue of false alarms has plagued homeowners and law enforcement for decades. This session addresses how cutting-edge technology is reshaping the landscape of home security, making it more efficient, reliable, and user-friendly. Speakers highlight latest innovations in sensor technology, including motion detectors, door/window sensors, and video surveillance and the impact on professional monitoring.

Connectivity and smart home tech are driving a transformation of multifamily housing. This session addresses how multifamily properties embrace transformative technologies and connected use cases to better meet residents' needs and improve their internal operations. Speakers address the complexity of the MDU environment and the opportunities for new revenue, property differentiation, and resident satisfaction.

Sponsored by RSPNDR

The home security industry has transformed dramatically in the past five years. Explore the latest trends in smart surveillance systems, access control, and intrusion detection. Understand how advanced security solutions protect homes and ensure peace of mind for homeowners. Speakers address the integration of AI and machine learning in creating more advanced and effective security systems and include insights into how modern security systems offer remote monitoring and rapid response capabilities.

In this session RapidSOS Founder and CEO will discuss lessons learned from supporting half a billion emergencies over the past five years and the opportunity in front of us to harness artificial and human intelligence with multimedia to transform safety and security across our communities.

The volume and diversity of connected products that consumers, small businesses, property owners, and others will need to configure, integrate, and control will continue to grow yearly. This session addresses the smart home ecosystem's strides toward interoperability to help move the industry to mass market adoption.

Registration sponsored by Becklar

Sponsored by Midea America

As the smart home industry continues to evolve, the focus is expanding beyond early adopters and single-family homes.  Now the early majority and more mass-market consumer is the buyer along with small- and medium-sized businesses (SMBs) and multifamily properties. This session includes insight into how the shifts happening in the evolution of the smart home, including enhancements to security, energy efficiency, and access solutions.

Consumers have many options for where to buy technology and key triggers, including decision-making progress. This session highlights marketing strategies, customer journeys, and effective sales tactics to drive adoption and market penetration. Speakers highlight the impact of different channels on adopting smart home solutions, including dealer, builder, and retail.

With the introduction of Verizon Home Internet, Verizon’s Fixed Wireless Access complementing its award-winning fiber to the home FIOS product, Verizon is now among the largest providers of home internet service in the country.  But not only is Verizon driving home connectivity, it is transforming how people use home automation security, and productivity technologies. Hear from Anil Guntapali, Verizon’s Vice President of Technology and Product Development, about innovations his team is creating which will transform people’s experience in their homes. 

Sponsored by Trident IoT

Privacy and data security are consistently a top barrier to adopting connected products within connected homes. Discuss best practices and industry standards for protecting personal information, preventing unauthorized access, and maintaining user privacy in an interconnected ecosystem. This session addresses the impact of regulations such as GDPR and CCPA on the connected home industry and the role of transparent data handling practices in building consumer trust.

Healthcare devices and autonomous living solutions provide a game-changing possibility for older adults and those with disabilities. This session addresses the latest advancements in remote monitoring, personalized healthcare, and assistive technologies that empower individuals to live independently and improve their well-being.

This session will offer a comprehensive overview of the latest advancements in EV and solar technology, market trends, and sustainability impacts. Attendees will gain insights into the latest research findings on consumer preferences, adoption barriers, and motivational factors influencing the shift towards EVs and solar energy solutions.

Innovative energy management solutions and their impact on sustainability and cost savings continue to drive adoption of connected home solutions. This session addresses innovative energy management solutions beyond simple automation to optimize energy consumption, the challenges of balancing user comfort with energy savings in connected homes, and the potential for partnerships with utility companies to incentivize energy-efficient behaviors.

Connectivity underpins every facet of contemporary life - from the way we work, learn, and access healthcare, to how we shop, manage our homes, and interact with our communities. This incredible line up of connectivity leaders shares their experiences in the role of speed, Wi-Fi, and the pace of adoption for value-added services.

Gain insights into the future of connected living, exploring emerging technologies, disruptive innovations, and anticipated market trends. Understand how advancements such as artificial intelligence, machine learning, the Internet of Things (IoT), and 5G will shape the modern living landscape. This session addresses the potential for cross-industry collaborations to drive innovation in connected homes and the challenges and opportunities arising from the intersection of 5G, IoT, and AI for consumers at home, at work, and on the go.

Parks Associates ends the conference with a summary of the potential of technology in reshaping consumers’ homes and lifestyles.

Join us for champagne and strawberries – sponsored by Savant

Join this session to dissect strategies that leverage subscription-based hardware offerings, and gain insights into monetization, customer engagement, and sustainable growth in the realm of smart home technology.

As households become increasingly integrated with IoT (Internet of Things) devices and smart technologies, understanding the dynamics of energy use within these environments becomes critical. The presentation seeks to provide insights into the challenges and opportunities presented by the integration of energy management solutions in connected homes, with a focus on promoting environmental sustainability and reducing energy use in individual homes and multifamily environments.

Uncover the latest trends, innovations, and market dynamics that are propelling the growth of the home security industry. This session highlights research on DIY and pro-install security solutions and adoption of monitoring services.

Make meaningful connections, exchange ideas, and have fun with colleagues. Engage in a series of rapid-fire conversations, each lasting just a few minutes, designed to maximize your networking potential.

The expansion of the connected home market has progressed at a gradual yet consistent pace. This session will spotlight emerging growth areas, showcasing technologies such as artificial intelligence, machine learning, voice interfaces, video verification, and analytics. In addition, panelists will discuss which markets are poised to broaden the reach of connected solutions, including multifamily housing, small and medium-sized businesses (SMBs), senior living facilities, and professional installation channels.

Parks Associates team highlights key takeaways, including the top five things to watch in the second half of the year.

Sponsored by Cognitive Systems

This session focuses on the world of value-added services that are redefining the broadband industry. From advanced cybersecurity solutions to IoT integrations and AI-driven content customization, broadband providers are working to bring the next generation of services to consumers.

Registration sponsored by Becklar

Professional monitoring operators leverage their strengths by being always on and available to communicate with their users to demonstrate the value they add beyond traditional monitoring solutions. This conversation, featuring ADT’s EVP and COO Don Young, provides insights into the current state of the security industry, focusing on the latest market strategy, alliances, and technological investments. This discussion addresses new product capabilities that are expanding new monitoring services beyond security, including proactive defense through video analytics, AI enhancements, the expansion of security beyond access points, the role of AVS-01 and implementation, and the vision for the future of the security industry.

Consumers want a unified experience across the different standalone devices and systems in the home. The promise of interoperability hinges partially on the convenience of controlling and coordinating multiple devices through a unified interface application. This session addresses the progress made to simplify the experience and what companies have advanced growth of the whole-home smart home experience through integration.

Parks Associates welcomes attendees and provides opening comments on the state of the market and future of technology for consumers at home and at work.

Most connected home product categories have been rising steadily in perceived value as prices fall and the adoption rates and installed base grow. Connectivity and integration of devices enable data to be shared and create new value through services delivered. This session highlights the role of broadband, hardware, software, and security solutions in building connected home services across energy, security, and controls. This session provides insights from key players in the smart home ecosystem.

Security system apps continue to be the most common tool for controlling multiple smart home products, but consumers also look to the CE and tech giants as a control point for devices in the home. This session highlights the key channels that have an opportunity to provide a whole-home experience, incorporating security, smart home, energy, and entertainment devices across a unified platform.

Sponsored by Midea

Consumers are embracing connected devices at a slow and steady pace; in addition, broadband speeds are increasing as over-the-top (OTT) video streaming services are now a key way people watch live and entertainment video. This opening presentation from Parks Associates highlights the role of connectivity, platforms, connected devices .and new services in consumer and business environments.

The home broadband market is growing at the fastest rate in well over a decade, and Parks Associates forecasts that by the end of 2025, approximately 93% of US households will have a broadband subscription — either fixed or mobile. The home network is a critical point of visibility and control for all smart home, computing, entertainment, health, and other consumer electronic devices. The home network also has the potential to enable a new dimension of value by offering integrated applications. This session addresses the growth of value-added services and role of connectivity in the home.

   Sponsored by Ivani  

Energy companies are highly motivated to invest in solutions that provide more energy efficiency and automation in homes. This becomes increasingly important with net zero-goals set by utilities. Smart home technology offers smart energy value for utilities. That can be realized via integration into a wide range of energy-efficiency programs that incentivize customers to save energy. This session provides insight into the future of energy and smart home technologies.

The concerns over data invasion and security are not felt solely by prospective purchasers but carry over to current device users as well, impacting not only how they use their smart home devices but also their propensity to purchase additional smart home devices. In addition, the set up, ease of installation, warranty, and whether the product meets expectations and works are all critical to the experience. This session addresses how companies are working to ensure a “delightful” experience for their smart home customers.

Consumers still see smart appliances as an expensive purchase, with 46% reporting price as one of the major reasons for not purchasing a smart appliance. This research presentation highlights Parks Associates’ consumer and industry data on the smart appliance market, including builder perspectives.

Insurance discounts are the #2 motivator to get greenfield buyers into smart home. Insurance policies give consumers peace of mind about their home, and smart home devices can extend the property owners’ ability to protect their home as an asset. This session addresses how smart security products and systems are working with insurance to save billions of dollars through proactive monitoring, detection, and deterrence for burglary, home, and fire damage.

In the next phase of smart home development, reliable connectivity and basic interoperability between products are going to be standard. Manufacturers will leverage these benefits to differentiate their product lines, find competitive advantages, and create new value for the user. This session addresses how industry players will deliver on the smart home promise through partnerships, expanded distribution channels, and intelligence derived from sensors that will increasingly expand and personalize services, which will in turn generate recurring revenue.

Sponsored by Gadgeon

When considering solutions, independent seniors are interested in solutions that can be added to their current home and are self-monitored. Preferences are evenly split between home-based systems and wearable systems. Seniors purchasing solutions for themselves look first to independent living solutions specialists, then to solutions providers, health insurers, and retailers. This session addresses tech solutions for seniors and caregivers, with a special look at purchase channels and growth in PERS.

Devices with video and audio data capture capacity are the fastest-growing smart home categories, and analytics are improving due to more powerful edge components (chipsets) or more effective and efficient cloud interactions. This session addresses the opportunities for growth as a result of advanced technologies embedded in devices.

Sponsored by Kudelski IoT

Sponsored by Nimbio