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2019 Agenda

CONNECTIONS™ sessions offer a mix of market research, analysis, and industry insight. This approach is unique among conferences and necessary to capture the complexity and see the opportunities in these interconnected markets. Contact Parks Associates with questions.

The deadline for speaker submissions has passed, but Parks Associates will continue to review submissions. Submit to Speak.

Tuesday, May 21 - Research Workshop: Expanding the Smart Home Market


Pre-show Workshop

8:00 AM

Workshop Registration Open

8:30 AM

Pre-Show Research Workshop: Expanding the Smart Home Market - Grand Peninsula EF


What Do Consumers Want? Understanding Demand for Smart Home Solutions

Channel Strategies for Smart Home Products

Voice: Transforming the Smart Home Market

Analyst Insights: Future Reality of the Smart Home

Battle for the Front Door: Access Control and Delivery

Smart Home: Support and Installation

Industry Roundtable: Future Tech Driving New Innovations

View Agenda | Register Now


Tuesday, May 21 - Expanding Partnerships and Defining Roles in the Smart Home


Welcome to CONNECTIONS™: The Premier Connected Home Conference

2:15 PM

Welcome to CONNECTIONS™: The Premier Connected Home Conference - Regency Ballroom

Elizabeth Parks, President, Parks Associates

2:30 PM

Keynote - Robotic Thinking in the Smart Home - Regency Ballroom

iRobot Keynote - Chris Jones - CONNECTIONS 2019

Chris Jones

Chief Technology Officer


iRobot - CONNECTIONS 2019 keynote

Connectivity of devices in the home is pervasive, and the average number of connected devices in the home is increasing. Many traditional devices are now connected and “smart,” including lights, speakers, thermostats, and robot vacuums. While there are myriad devices that make up today’s connected home, the consumer benefits of having such devices are primarily limited to individual device functions and narrow features. In order for homes to go from connected to smart, these devices must be automatically orchestrated to provide seamless home-wide experiences.  This automation requires physical context about the space in which the devices are operating to be usable and personalized to an individual’s home. This presentation discusses how home robots in millions of homes today are already mapping homes and are ideally suited to provide such physical context required to address these challenges in enabling the smart home.

3:00 PM

F-Secure - CONNECTIONS Session SponsorOpening Session: Service Providers: Defining New Roles in the Smart Home - Regency Ballroom
Session Sponsored by F-Secure

The changing dynamics of the smart home create opportunities for service providers, who possess distinct advantages in selling and delivering devices and services to consumers. This session addresses the role of the service provider in providing comprehensive smart home solutions. Speakers examine the unique position of service providers in the smart home ecosystem and present strategies to capitalize on consumers’ needs regarding connected devices in the home.

Tali Chen, Chief Marketing Officer, DSP Group

Todd Grantham, Chief Marketing Officer, Plume Design Inc.

Sheila Hicks, Vice President/General Manager, Cox Homelife, Cox Communications

Rusty Lhamon, Senior Director IoT Solutions, T-Mobile

Tom Nakatani, VP IT, ADT

Moderated by Brad Russell, Director, Connected Home, Parks Associates

4:00 PM

Control4 - CONNECTIONS keynoteNetworking Break - Regency Ballroom Foyer
Sponsored by Control4

4:15 PM

Keynote - The 5 Levels of Smart Home - Regency Ballroom

Control4 Keynote - CONNECTIONS 2019

Charlie Kindel

Senior Vice President, Products and Services


Control4 - CONNECTIONS keynote

Together is better. Join Charlie Kindel, Senior Vice President of Products and Services, Control4, as he imagines a five-level taxonomy to converge a cooperative vision for the smart home market. Charlie discusses what’s at stake in the residential automation market and how leadership today can drive the opportunities of tomorrow by better understanding how the collective “we” can all work together to advance the user experience and distinguish between smart homes and truly smart homes.

4:45 PM

Special Session: Partnerships: Key to Success in the Smart Home - Regency Ballroom

The smart home by its nature features multiple players, and consumers interact with multiple companies with each connected experience. The partnerships among these companies help to determine access to data, personalization capabilities, support, and the quality of user experience in each interaction. In this session, industry experts examine the current lines of successful partnerships, tips for brokering these relationships, and how innovations such as AI and advanced data analytics might facilitate or reconfigure these equations.

Naveen Chhangani, Head of Product and Services, Arlo Technologies

Farahana Jobanputra, Senior Director, Emerging Markets, AmTrust North America

Ann Olivo-Shaw, Marketing Director, Zigbee Alliance

Wannie Park, VP of Corporate Development, Inspire

Joe Roberts, EVP Marketing and Innovation, Nortek Security & Control

Moderated by Denise Ernst, Vice President, Parks Associates

5:30 PM

Networking Reception - Grand Peninsula D
Sponsored by Parks Associates


Wednesday, May 22 - Innovations and Revenue Models for the Smart Home


7:30 AM

Alarm.com - CONNECTIONS sponsorRegistration Open - Grand Peninsula Foyer
Sponsored by Alarm.com

7:30 AM

HP - CONNECTIONS SponsorNetworking Breakfast - Grand Peninsula D
Sponsored by HP

8:15 AM

Opening Comments: Moving to Mass-Market Adoption - Regency Ballroom

Parks Associates presents adoption trends and consumer attitudes regarding the smart home, where these data will lead the industry, and how to bring more households into the smart ecosystem.

Brad Russell, Director, Connected Home, Parks Associates

8:30 AM

Smart Home Platforms: Building Service Revenues - Regency Ballroom

Smart home platforms promise to establish order out of the chaos that comes from the steady influx of smart home devices into the home. This session addresses how companies in this space can leverage platforms to provide a reliable, interoperable ecosystem with a simplified user experience, delivering expanded value through enhanced features, cloud intelligence, and security to protect user data and privacy.

Scott Harkins, Vice President, General Manager, Connected Home, Resideo

Sachin Shukla, Global Business Development Manager, Samsung SmartThings

Mark Spates, Product Lead, Google

Linden Tibbets, Chief Design Officer, IFTTT

Moderated by Brad Russell, Director, Connected Home, Parks Associates

9:15 AM

Keynote - Maintaining an Edge - Regency Ballroom

Anne Ferguson - Alarm.com - CONNECTIONS Keynote

Anne Ferguson
Vice President of Marketing

Alarm.com - CONNECTIONS sponsor

Security continues to be the leading channel for smart home and business solutions, and the predominant purchase driver for smart solutions. While this opportunity continues to fuel real growth for the industry, how can service providers maintain a leading position given the increasing complexity of smart solutions and interoperability demands of a growing set of connected devices? Join Anne Ferguson, Vice President of Marketing for Alarm.com, to understand what emerging trends new research have uncovered to help us collectively respond to key consumer purchasing drivers for smart solutions today and into the future.  

9:45 AM

Zen Ecosystems - CONNECTIONS sponsorNetworking Break - Grand Peninsula D
Sponsored by Zen Ecosystems

Split Sessions: Adjacent Ecosystems

10:15 AM

Integrating Wellness into the Smart Home - Regency Ballroom

Wearables, wellness solutions, and connected fitness and medical devices offer new growth opportunities for the smart home industry. This session discusses how smart home players can capitalize on growing interest in connected health and medical use cases in the home and how to think about integrating experiences.

Christopher Baskin, CEO, American Two-Way

Joey Neal, VP, Product, Hero Health

Chris Otto, Senior Vice President, MobileHelp

Sharlene Sternberg, Marketing Manager, Sensoria

Moderated by Kristen Hanich, Senior Analyst, Parks Associates

Energy Management Solutions: Smart Home Crossover - Grand Peninsula ABC

For many consumers, the natural progression of their smart home goes from individual devices delivering independent use cases to many devices working in concert to deliver an aggregate value proposition. A smart home where multiple devices are controlled in coordination maximizes energy savings and gives consumers new insights into the efficiency and operation of their home devices. This session discusses the multiple product categories active in the home, the outsized and underappreciated role of energy in the smart home, and energy management scenarios emerging from industry partnerships and crossover use cases.

Justin Berghoff, Director, Business Development & Product Management, Residential, Leviton Manufacturing Co., Inc.

Joseph Carangelo, Executive Director, Strategy and Innovation, Baker Electric Home Energy

Mel Fox, Product Owner, Nexia Home, Residential HVAC & Supply, Ingersoll Rand

James McPhail, CEO, Zen Ecosystems

Felicite Moorman, CEO, STRATIS IoT

Moderated by Denise Ernst, Vice President, Parks Associates

Connected Cars: Extension for the Smart Home - Grand Peninsula EF

New connected car features offer innovative safety, comfort, and entertainment experiences. This session examines the role of the car as part of the smart home ecosystem, with a profile of car shoppers and their interest in connectivity features, voice control, personalized infotainment and comfort options, and autonomous driving. Speakers also provide insight on new revenue streams and business models emerging out of the connected car, the impact on auto insurance, and best marketing strategies to capture consumer interest.

Brian Brackenbury, Director, Connected Products, Gentex Corporation

Jan-Philipp Gehrmann, Director, Head of Automotive Sales & Marketing Silicon Valley, NXP

Andy Hodge, CEO, Founder, Owl Cameras Inc.

Katie McMahon, Vice President and General Manager, SoundHound Inc. 

Dr. Alan Messer, CTO, Mojio

Moderated by Chris O'Dell, Research Associate, Parks Associates

Split Sessions: Empowering Consumers: Support and DIY

11:15 AM

DIY Disrupting Home Security - Regency Ballroom

DIY (self-installed and/or self-monitored) devices and systems are expanding the reach of the security market among previous non-owners, but do these consumers consider themselves “home security households”? This session examines the DIY buyer, impact of DIY option on the population of value-driven traditional subscribers, and the use cases truly driving DIY adoption. Speakers address new players, business models, and partnerships in the DIY smart product category.

Chris Carney, CEO & Co-Founder, Abode

Spencer Moore, Vice President of Sales & Marketing, Rapid Response Monitoring

David Shapiro, Co-Founder and CTO, Scout Alarm

Thad White, Vice President, Product Management, Ooma, Inc.

Matt Wolf, Head of Partnerships, SimpliSafe

Moderated by Dina Abdelrazik, Senior Analyst, Parks Associates

Support and Installation: Making the Smart Home Work - Grand Peninsula ABC

Consumer onboarding experiences with connected home products and systems are critical to reducing product return rates and increasing brand loyalty. This session examines approaches to simplifying the “out of the box” smart home experience for consumers and the ripple effect on expectations and support business models when initial setup is transparent to the end user. Speakers share strategies to deliver support to connected consumers and how to monetize product and service reliability.

Yuval Boger, CMO, Wi-Charge

Rob Conant, CEO, Cirrent

Tony Frangiosa, CEO, InstallerNet, Inc.

Christine King, VP, Business Strategy & Partnerships, Puls Technologies Inc.

Alton Martin, SVP Growth and Co-Founder, Trusource Labs LLC, An Everise Company

Renee Soulliard, CMO, Support.com

Moderated by Patrice Samuels, Sr. Research Analyst, Parks Associates

Connected Entertainment and Smart Home: Bridging Parallel Ecosystems - Grand Peninsula EF

Connected home networks are straining under the convergence of streaming media consumption, smart home device demands, simultaneous users, and network fluctuations. Consumers also have a variety of user interface options, including remote controls, apps, and smart speakers. This session addresses strategies for addressing issues of coverage, congestion, and network optimization to deliver a premium Wi-Fi experience for the whole connected home, as well as strategies for achieving a unified experience between smart home and connected entertainment products and services.

Ashish Aggarwal, Co-Founder & CTO, Caavo

Arsham Hatambeiki, Senior Vice President, Product & Technology, Universal Electronics Inc.

George Katsiris, VP Product Evangelist, Savant

Oz Yildirim, CMO, AirTies

Moderated by Lindsay Gafford, Research Analyst, Parks Associates

12:15 PM

Networking Lunch - Atrium
Sponsored by Connected Health Summit


Split Sessions: Targeting the Mass Market

1:15 PM

Data Security and Privacy: Empowering Consumers - Regency Ballroom

By their nature, connected devices pose a risk to consumers’ privacy. For consumers to embrace the value propositions of smart home products and services, they need assurances the industry is taking steps to secure their data and protect their privacy. This session addresses current attitudes around data privacy as well as how companies collect and manage their data, with speakers offering insights on the best solutions and strategies to communicate these practices to consumers.

Marcio Avillez, SVP of Business Development, CUJO AI

Dan Berte, Director, IoT, Bitdefender

Gary Davis, Chief Consumer Security Evangelist, McAfee

Paul Palmer, Director, Business Development, Consumer Business Unit, F-Secure Inc.

Moti Shkolnik, Co-founder & CEO, Firedome

Moderated by Patrice Samuels, Sr. Research Analyst, Parks Associates

Interoperability: Technology Convergence and Expanding the Smart Home - Grand Peninsula ABC

“Works with” is a key mantra for many smart home products, as brand ecosystems emerge from new and popular devices, such as smart speakers. But these initiatives risk the rise of isolated brand islands in the home. This session looks at the efforts to build a seamless experience that crosses brands, platforms, and ecosystems, invisible to the end user.

Avi Barel, Director, Business Development, ULE Alliance

Alex Capecelatro, CEO, Josh.ai

Pete Horton, Vice President, Market Development, Electrical Wiring Systems Division, Legrand

Soren Lorentsen, Director of Global Business Development, SmartHome IoT, Silicon Labs

Matt St. John, Strategic Partner Development Lead - Smart Home, Google Assistant

Moderated by Chris O'Dell, Research Associate, Parks Associates

Retailer Strategies and Smart Home Merchandising - Grand Peninsula EF

Retail is the leading channel for smart home point product acquisition. This session tracks the rise of the retailer in marketing and selling smart home products and solutions, drivers for online vs. in-store sales, and the potential to expand sales with a service brand offering installation, troubleshooting, and more benefits.

Elizabeth Mathes, Director of Smart Home, The Home Depot

Kathleen O'Hara, Vice President | GM, ServiceLive

Adam Sand, CEO, Shopkick

Moderated by Dina Abdelrazik, Senior Analyst, Parks Associates

Split Sessions: Expanding Smart Home Value

2:15 PM

Insurance and Smart Home Products - Grand Peninsula ABC

Smart home devices and sensors offer insurers new data-driven tools to enhance underwriting, mitigate risk, expedite and validate claims, and deepen customer engagement. This session addresses how insurers can leverage smart home solutions to increase their value propositions for protecting the home while also providing operational efficiencies and introducing new services.

Drew Doleski, Senior Product Manager - IoT, Connected Home, Verisk Analytics

Yuval Harry, Head of Partnerships, Hippo Insurance

Brett Jurgens, CEO, Notion

David Wechsler, Executive Director Channels and Partnerships, Comcast

Moderated by Kevin Meagher, European Associate, Parks Associates

Future Tech Driving the Smart Home: AI, Machine Learning, and Blockchain - Grand Peninsula EF

The smart home experience can be enhanced with emerging technologies such as AI, machine learning, and blockchain. These technologies have the potential to enable and enhance home automation through use cases such as biometrics, user identification and personalization, and advanced video and audio analytics. This session examines the impact these emerging technologies will have on the smart home and the associated challenges with implementing these technologies in the home.

Frederic Bastien, Co-founder and CEO, Mnubo

Cristene Gonzalez-Wertz, Electronics + Environment, Energy & Utilities Research Director, IBM Institute for Business Value

Dr. Chris Mitchell, CEO and Founder, Audio Analytic

Moderated by Chris O'Dell, Research Associate, Parks Associates

3:00 PM

Owlcam - CONNECTIONS sponsorNetworking Break - Grand Peninsula D
Sponsored by Owlcam

3:30 PM

Special Session: Independent Living in the Smart Home - Regency Ballroom

Retailers, service providers, and device manufacturers are expanding the market of technology solutions that help seniors live safely and well in their homes. This session addresses emerging strategies to serve people ages 50 and older, as well as their family caregivers, and the innovations that allow companies to address existing needs of these populations and anticipate future demands.

Jeff Cutler, Chief Commercial Officer, Ada Health

Chris Gibbons, MD, Founder and CEO, The Greystone Group, Inc.

Chuck Hector, Chief Revenue Officer, Papa

Sean Kane, Client Engagement Manager, Mayo Clinic

Josh Locke, Director of Sales, Essence USA

Moderated by Kristen Hanich, Senior Analyst, Parks Associates

4:15 PM

Voice: Gateway to Connected Home Use Cases - Regency Ballroom

Voice has made a sizeable impact in the smart home and connected CE spaces with the success of smart speakers and personal assistants. The challenges are now to extend these capabilities to other systems throughout the home, establish the role of voice alongside the other means to interface with the home, and ensure these innovations are attracting new households into the smart home ecosystem. In this session, industry experts examine the changes voice has made on the smart home concept and its appeal to existing smart home households versus its impact on attracting new consumers.

Kristi Ebong, SVP of Strategy and GM, Orbita, Inc.

Aaron Emigh, CEO and Founder, Brilliant

Daniel Moneta, CMO & VP Corporate Development, Co-Founder, MMB Networks

Paul Williams, GM Product Management & Growth, GE Lighting

Moderated by Dina Abdelrazik, Senior Analyst, Parks Associates

5:00 PM

Keynote - The Smart Home Solutions Consumers Want - Regency Ballroom

Dennis Mathew - Comcast CONNECTIONS Keynote

Dennis Mathew

Vice President and General Manager, Xfinity Home



Comcast’s Dennis Mathew, vice president and general manager of Xfinity Home, the total home security and home automation service, shares the smart home solutions consumers want. His team connected with 2,000 customers and noncustomers across the country between the ages of 18-74 years old to ask specific questions about the smart home products and services they need and will use inside their homes. Learn what consumers are willing to pay for and the user experience they expect.  Dennis discusses how these compelling findings have helped to enhance Xfinity Home and how smart the smart home can get in the future.

5:30 PM

Networking Reception - Grand Peninsula D
Sponsored by CONNECTIONS Europe


Thursday, May 23 - Home Security and Smart Home Solutions


7:30 AM

Alarm.com - CONNECTIONS sponsorRegistration Open - Grand Peninsula Foyer
Sponsored by Alarm.com


7:30 AM

SAM Seamless Network - CONNECTIONS sponsorNetworking Breakfast - Grand Peninsula D
Sponsored by SAM Seamless Network

8:15 AM

Opening Comments: Expanding Home Security through Smart Home - Regency Ballroom

Smart devices and security often go hand-in-hand in use cases but not in sales. Smart home products extend the value of a security system but are also bought independently of a traditional security system. As product capabilities increase and setup is simplified, consumers are increasingly adapting to solutions that offer self-installation and self-monitoring. This session tracks the rise of new DIY offerings and quantifies their impact on the smart home and home security market.

Brad Russell, Director, Connected Home, Parks Associates

8:30 AM

Home Security and Controls: Opportunities beyond Traditional Use Cases - Regency Ballroom

A number of market developments and trends are impacting the security industry, leading to changes in business models, enhancements in current product offerings, and new solutions that appeal to the 70% of households without traditional security systems. This session addresses the changing dynamics in the security industry, including new technologies that will challenge traditional models while expanding its appeal. Speakers examine the growth in self-installed/DIY systems, the addition of interactivity, and changes in consumer behavior.

Jennifer Doctor, Sr. Director Product Management, Tyco Security Solutions, Building Technologies & Solutions, Johnson Controls

Gabe Halimi, CEO, Flo Technologies

Chris Johnson, Chief Strategy Officer, Brinks Home Security

Kevin Kraus, Director Technology and Partner Integration for Yale and August Locks, ASSA ABLOY

Dave Mayne, Vice President of Product Management, Alula

Moderated by Dina Abdelrazik, Senior Analyst, Parks Associates

9:30 AM

Keynote - People + AI: It's Hard to Make the Home Smart - Regency Ballroom

Jeremy Warren - Vivint - CONNECTIONS keynote

Jeremy Warren


Vivint Smart Home

Vivint Smart Home - CONNECTIONS 2019

The path from interactive “remote control” connected homes to truly “smart” homes is rife with pitfalls. So many important home use cases revolve around interactions with people – residents near and far, and visitors welcome and unwelcome – and interaction with real people in the real world tends to make even the most cutting-edge AI seem dumb. How do we think about these challenges as we strive to craft the smart home solutions that will finally catapult this industry to mainstream adoption? Join Jeremy Warren, Chief Technology Officer at Vivint Smart Home, as he wades through issues at the intersection of people, homes, and imperfect AI.

10:00 AM

Flo Technologies - CONNECTIONS sponsorNetworking Break - Grand Peninsula D
Sponsored by Flo Technologies

10:30 AM

Smart Home: Standalone Devices versus Whole Home Systems - Regency Ballroom

Today, householders most often acquire smart home devices incrementally rather than all at once. While security providers and multisystem operators (MSOs) offer a bundle of components, consumers typically tread carefully when adopting products, even through these channels. This session addresses the buyer journey and the impact of standalone devices versus whole system purchases on mass-market adoption.

Charles Cheevers, CTO, ARRIS representing Wi-Fi Alliance

Dan DiClerico, Home Expert & Smart Home Strategist, HomeAdvisor

David Friedman, Co-Founder, Executive Chairman, & Chief Strategy Officer, Ayla

Linus Lundberg, Google Home + Nest Business Development, Google

Matt Swatsky, Vice President-Residential Mid-Market Business, Lutron

Moderated by Patrice Samuels, Sr. Research Analyst, Parks Associates

11:30 AM

Fireside Chat: Builders: Key Channel for Smart Home Solutions - Regency Ballroom

New residential properties provide a prime opportunity to incorporate smart home features from the ground up to increase home value and differentiate housing products. This special fireside chat features innovative home builders sharing insights on smart home integrations as standard and upgrades in new homes, the potential for voice technology as a whole-home interface, and new partnership opportunities in homebuilding.

Jacob Atalla, VP, Sustainability, KB Home

David Kaiserman, President, Lennar Ventures, Lennar

Moderated by Brad Russell, Director, Connected Home, Parks Associates

12:30 PM

Networking Lunch - Atrium
Sponsored by Consumer Analytics

1:30 PM

Business Model Innovations in the Smart Home - Regency Ballroom

Business model innovation is both an opportunity and a necessity made possible by cloud-connected products that carry costs and create revenue opportunities across the smart home product lifecycle. This session addresses shifting business models from one-off sales to upselling additional services, such as monitoring, cloud video recording, or a bundle of enhanced features. It also addresses other service models such as bundling smart home solutions with home insurance, cybersecurity, or energy management solutions.

Andy Chambers, Vice President of Connected Home, Assurant

Kent Dickson, CEO and Co-Founder, Yonomi

Stephen Eyre, Area Vice President, Cloud & Smart Home and Business Solutions, Calix

Brett Worthington, SVP of Business Development, Frontdoor, Inc.

Moderated by Patrice Samuels, Sr. Research Analyst, Parks Associates

2:30 PM

Investments: Identifying Growth Areas - Regency Ballroom

Acquisitions, mergers, and strategic investments have been an important driver within the smart home industry over the past two years. In this session, venture capital and investment experts discuss the leading areas of investment within the smart home industry, identifying priorities among investors and future investments within emerging technology like blockchain and AI.

Greg Berkin, Managing Director, Concours Ventures

Axel Fuchs, Partner, Motus Ventures

Maria Karaivanova, Venture Investor, Madrona Venture Group

Karthee Madasamy, Managing Partner, Mobile Foundation Ventures

Moderated by Denise Ernst, Vice President, Parks Associates

3:30 PM

Closing Comments