May 17-19 | Omni Frisco Hotel

Tuesday, May 17

Pre-show Research Workshop: Quantifying Technology across the Home

9:30 AM

Registration Open

10:00 AM

Welcome: Moving Beyond Early Adoption

The smart home market is accelerating as more consumers discover the value of connected products. This research presentation provides insight into connected home adoption trends, channel preferences, and new use cases.

Jennifer Kent, VP, Research, Parks Associates

10:30 AM

Industry Roundtable: Distribution Channels: Moving Beyond Early Adoption

This session features presentations from industry executives from key distribution channels for smart home products. Speakers address the key challenges around smart home product adoption, as well as innovative business models and partnerships spurring new opportunities.

Brent Corn, Vice President of Sales and Alliances, IOTAS

Earnest Morgan, Director of Engagement, Rutestock LLC

Sai Reddy, CEO, CamerEye

Jason Wade, Founder, Doorbell Ninja

Yana Welinder, CEO, Kraftful

Moderator: Jennifer Kent, VP, Research, Parks Associates

11:15 AM

Research Presentation: Future of Broadband Services

The internet services market is in a state of transition as traditional home service bundles have steadily declined over the past seven years. As a result, the penetration of stand-alone internet service is increasing, jumping from 34% in 2017 to 42% in 2021. Service providers seek a new bundle of services, with opportunities around connected device management, network security, and other connected home services. This presentation addresses key trends for the service provider market, including shifting broadband buying behaviors, new service offerings, the value of the home network, growth of connected devices, and interest in value-added services. 

Kristen Hanich, Director, Research, Parks Associates

11:45 AM

Q&A with Analysts

Parks Associates analyst team take the stage for question-and-answer session with the audience.

12:00 PM

Lunch

Research Presentation: Solving the User Experience for the Smart Home

Consumers are experiencing a growing number of technical problems with their smart home devices—38% of smart home device owners report experiencing two or more technical problems with their devices in 2021, up from just 6% in 2018. User experience issues result in returned products and depresses repeat sales. This presentation explores key pain points in the smart home user experience, and consumer preferences for set-up and ongoing technical support.

Chris White, Senior Analyst, Parks Associates

1:30 PM

Getting Technical: AI, ML, and Sensor-based Technology

Devices with video and audio data capture capacity are the fastest-growing smart home categories, and sensors of all sorts are dispersing throughout the home in connected lighting, energy, and even health devices. AI applications have an important and growing role in realizing the context and value in all of this data, for both the pro-monitored and DIY security segments and the wider smart home market. This session addresses the latest in technology innovations, new applications, and impact on service business models.

Matt Barber, CEO, Vutility

Uday Kiran Chaka, CEO, Sentry AI

Jennifer Doctor, Senior Director, Product Management, Johnson Controls

Nathan Nunley, Sr. Manager, Smart Home, Silicon Labs

Moderator: Stacey Higginbotham, Founder, Stacey on IoT

2:15 PM

Research Presentation: User Segmentation and Consumer Demand

About half of the smart home market is composed of Power Users, owning five or more smart home devices, while just a third own one or two devices. Designing and selling products both for Power Users and homes new to the smart home requires understanding how customer segments differ in their motivations, purchase journeys, and responsiveness to messaging and merchandizing approaches. This session discusses the trends driving consumer adoption of new products including marketing messages, consumer segments most interested in specific products, and generational differences about attitudes to technology.

John Barrett, Director, Consumer Analytics, Parks Associates

2:45 PM

Closing Comments

WELCOME TO CONNECTIONS™ - Technology as a Fourth Utility: Modern Living

3:00 PM

Welcome and Opening Comments: Technology as Fourth Utility

Elizabeth Parks, President and CMO, Parks Associates

3:15 PM

Opening Session: Services, Choice, and Trust – Consumers and Modern Living

The changing dynamics of the smart home create opportunities for service providers, who possess distinct advantages in selling and delivering devices and services to consumers. This session addresses the role of the service provider in providing comprehensive smart home solutions. Speakers examine the position of service providers in the smart home ecosystem, the role of choice and trust, and present strategies to expand the smart home market.

Jennifer Doctor, Senior Director, Product Management, Johnson Controls

Morgan Hertel, Vice President of Technology & Innovation, Rapid Response Monitoring Services

Abe Kinney, Senior Director, Product Management, Alarm.com

Yana Welinder, CEO, Kraftful Inc

Moderator: Elizabeth Parks, President and CMO, Parks Associates

4:15 PM

Keynote – Creating Opportunity from Chaos

	Vickie Rodgers Vice President and General Manager, Cox Communities Cox Communications
We’ve seen time and again how history repeats itself. Recent crisis has been bad for almost everyone other than perhaps mask makers, pharmaceutical companies and gun shops. Crisis eventually leads to chaos, but it also creates opportunity. Chaos changes the rules and ultimately changes who is in the lead. Join Cox Communities’ VPGM, Vickie Rodgers, to learn about the predictable patterns that we see through history and how surges in technology come after every major crisis. We may be experiencing the highest rate of change and disruption, but there has never been a better time to innovate.

Moderator: Jason Paris, Vice President, Business Development, Parks Associates

4:45 PM

Special Session—Home Network: Foundation of the Smart Home

Demand for fast, reliable, and secure broadband to the home has never been greater, and this connectivity, together with a high-performing home network, is the foundation of the connected home. The home network is a critical point of visibility and control for all of the smart home, computing, entertainment, health, and other consumer electronic devices across the home and has the potential to enable a new dimension of value by offering integrated applications. This session addresses issues driving home networking technology purchases, legacy and emerging usage models, advances in home networking equipment, the role of managed services, and the critical need to protect the connected home at the gateway.

Stephen Eyre, Vice President, Partner Community, Calix

David Henry, President and GM, Connected Home Products, NETGEAR

Greg Mora, Executive Director, Johnson Controls

David Puckett, VP, Connectivity & Home Products, Comcast

Moderator: Jennifer Kent, VP, Research, Parks Associates

5:45 PM

Opening Reception

Join attendees for networking and a view of the Cowboys training fields in the heart of Texas.

Wednesday, May 18

Building the Whole Connected Home

7:30 AM

Registration Open

7:30 AM

Continental Breakfast
Sponsored by Cooktop Safety

8:15 AM

Opening Comments: Life Stages and the Role of Technology

Changes in life spur the adoption of new home environments, new technology, and new services. Parks Associates presents research on life stages and adoption of smart home, security, and entertainment services.

Elizabeth Parks, President and CMO, Parks Associates

8:30 AM

Bringing New Value: Growing Role of Smart Home Platforms

Smart home platforms promise to establish order out of the chaos that comes from the steady influx of smart home devices into the home. This session addresses how companies in this space can leverage platforms and industry standards to provide a reliable, interoperable ecosystem with a simplified user experience, delivering expanded value through enhanced features, cloud intelligence, and security to protect user data and privacy. Speakers address the role of AI, voice, and wireless technologies in the expansion of the connected home.

Mitch Klein, Executive Director, Z-Wave Alliance

Jay Lent, Director of Business Development, North America, Tuya Smart

Jeff Morrison, Senior Director, Multifamily Sales, Brivo

Bill Scheffler, Vice President, Business Development ULE, DSP Group/Synaptics

Katherine Schieltz, Senior Manager, Innovation and Product Development, Constellation

Moderator: Jennifer Kent, VP, Research, Parks Associates

9:15 AM

Keynote

Lainie Muller Director, Health & Wellness, Strategic Sales Alarm.com

Moderator: Elizabeth Parks, President and CMO, Parks Associates

9:45 AM

Refreshment Break
Sponsored by Gadgeon

10:15 AM

Paradigm Shift: Smart Home and the Future of Energy

Energy savings has always been a leading driver of smart home technology adoption, and major changes in the energy landscape point to a paradigm shift in how consumers will manage their home energy in the future. This session addresses how the electrification of the grid, increasing grid outages and the need for energy resilience, growth in electric vehicles, and new models for solar and storage are coalescing to bring about a new reality in home energy management where connected home devices and platforms enable the consumer to be an engaged and active participant in energy markets.

Joel Berntsen, Vice President of Strategy and Partnerships, Vutility

Michael Lee, CEO, Octopus Energy

Wannie Park, CEO, Zen Ecosystems

Brad Wills, Director: Strategic Customers & Programs, Schneider Electric

Moderator: Chris White, Senior Analyst, Parks Associates

11:15 AM

New Era of Home Security

The security industry is grappling with several years of market shifts, where new competitors, changes in business models, and enhancements in current product offerings have expanded the market considerably. This session addresses the changing dynamics in the security industry, including new technologies that will challenge traditional models while expanding its appeal. Speakers share insights on technology choices, interactive services, and changes in consumer behavior.

Marty Hebert, Head of Security Sales & Strategy, RapidSOS

Dave Mayne, Chief Revenue Officer, Alula

Andreas Rudyk, Co-Founder and Co-CEO, Smartfrog & Canary

Akash Sah, Chief Procurement Officer, Brinks Home

Jen Theobald, Director of Strategic Partnerships, Rapid Response Monitoring

Moderator: Elizabeth Parks, President and CMO, Parks Associates

12:15 PM

Networking Lunch

1:15 PM

Insurance and Smart Products: Fire and Water Solutions

Smart home devices and sensors offer insurers new data-driven tools to enhance underwriting, mitigate risk, expedite and validate claims, and deepen customer engagement. This session addresses how insurers and builders can leverage smart home solutions, especially fire and water safety devices, to increase their value propositions for protecting the home while also providing operational efficiencies and introducing new services.

Jeff Bales, Sr. Director Business Development & Sales, Notion, a Comcast Company

Erik J. Bernal, CEO, Elite Water Systems

Sai Reddy, CEO, CamerEye

Brett Sobol, Sr. Growth Initiatives Lead, Hippo

Moderator: Jason Paris, Vice President, Business Development, Parks Associates

2:00 PM

Protecting Consumers at Home: Security and Privacy Matters

By their nature, connected devices pose a risk to consumers’ privacy. For consumers to embrace the value propositions of smart home products and services, they need assurances the industry is taking steps to secure their data and protect their privacy. In response, device manufacturers are exploring opportunities to conduct more computing at the edge, to minimize vulnerabilities. This session addresses current attitudes around data privacy as well as how companies collect and manage their data, with speakers offering insights on the best solutions and strategies to communicate these practices to consumers.

Jeff Elbaum, Vice President, Global Sales, Iris Powered by Generali

David Jurgens, VP Strategic Alliances, SAM Seamless Network

Paul Palmer, VP Service Provider Business, F-Secure

Razvan Todor, Sr. Director Product Management, Bitdefender

Moderator: Paul Erickson, Director, Research, Parks Associates

2:45 PM

Refreshment Break
Sponsored by Ivani

3:15 PM

Business Model Innovations in the Smart Home

The IoT play transforms the traditional device value proposition by enabling new services and business models on top of the hardware itself. As more devices gain connectivity – from home appliances, to lawncare products, beds, and HVAC products – the opportunities to sell products in new ways, offer new services, and generate new recurring revenue streams grow. This session addresses next generation offerings across use cases like grocery and cooking solutions, video and audio analytics services, energy management services, intelligent monitoring services, and cybersecurity services as companies introduce new service-based business models.

Kent Dickson, GM, IoT Platforms & Services, Yonomi/Allegion 

Jennifer Doctor, Senior Director, Product Management, Johnson Controls

Scott Ford, CEO, Pepper IoT

Moderator: Chris White, Senior Analyst, Parks Associates

3:45 PM

Special Session: Seniors, Caregivers, and Tech Services: A Growing Opportunity

Retailers, service providers, and device manufacturers are expanding the market of technology solutions that help seniors live safely and well in their homes. This session addresses emerging strategies to serve people ages 50 and older, as well as their family caregivers, and the innovations that allow companies to address existing needs of these populations and anticipate future demands.

Lainie Muller, Director, Health & Wellness, Strategic Sales, Alarm.com

Kian Saneii, CEO, Independa

Heather Sellar, Director of Sales and Business Development, Essence

Moderator: Kristen Hanich, Director, Research, Parks Associates

4:30 PM

Connected Entertainment and Smart Home: Whole-Home Experiences

Connected entertainment and smart home ecosystems have developed in parallel but generally separate silos. Recently, more device manufacturers and platform players offer crossover use cases, and TV manufacturers are building more smart home controls into the TV as a control platform. As ecosystems in the home converge, new solutions to bring the whole-home experience to the consumer are marked by unified solutions focused on entertainment, peace of mind, energy, and convenience. This session assesses the barriers that remain between entertainment and smart home, the drivers of new crossover experiences, and industry leaders’ vision of the whole-home smart home experience.

Josh Lunsford, Executive Director Cox Communities Strategy, Cox Communities

Bill Nicholson, Managing Director, Rutestock LLC

Bob Scaglione, VP of Business Development, Support.com

Chad Shepler, COO, StoryBuilt

Moderator: Paul Erickson, Director, Research, Parks Associates

5:00 PM

Keynote - The Future of the Smart Home

	Paul Williams Chief Product Officer Nice North America
If you were to step into a time machine and go back in time 15 years and bring someone from that time to now, they would be amazed in how the smart home has progressed and the advancements that have taken place.  You would be equally amazed if you stepped into that same time machine and went into the future. This session takes a brief look back at the history of smart home and discusses what that future may look like (sans time machine), including the technologies that will be used and most importantly what consumers can look forward to in their smart home experiences.

Moderator: Jason Paris, Vice President, Business Development, Parks Associates

5:30 PM

Networking Reception

Thursday, May 19

Expanding and Scaling the Market

7:30 AM

Registration Open

7:30 AM

Continental Breakfast
Sponsored by Iris® Powered by Generali

8:15 AM

Opening Comments: Eye on Growth: Channels and New Markets

The smart home market is continuing on a path of slow but steady growth and is starting to push into the mass market. This presentation highlights the multiple dimensions of market expansion we can expect to see in the coming years, including expansion in channels, professional services, and use cases.

Jennifer Kent, VP, Research, Parks Associates

8:30 AM

Channel Strategies for Smart Home: Where’s the Growth

Retail is the leading channel for smart home point product acquisition, but it’s a fragmented market for consumers. This session tracks the rise of the retailer and the role of security dealers, broadband providers, utilities, and other channels in marketing and selling smart home products and solutions. This session addresses drivers for purchasing, the role of installation and support, and where growth is expected in the future. It also addresses the critical importance of educating the front-line professionals and technicians who message, sell, and install smart home solutions.

Brent Corn, Vice President of Sales and Alliances, IOTAS

Kelly Hall,  Director of Business Development, AmTrust

Nick Millette, Product Development Merchant, Smart Home and Home/Mobile Electronics, The Home Depot

John Morin, Product Manager, Connected Living, Assurant

Scott Tjaden, Product Development Manager for Smart Home, Constellation

Moderator: Chris White, Senior Analyst, Parks Associates

9:15 AM

Keynote

David Puckett VP, Connectivity & Home Products Comcast

Moderator: Paul Erickson, Director, Research, Parks Associates

9:45 AM

Smart Apartments: Broadband, Platforms, and Value

The MDU market for proptech is fairly new but growing rapidly. Connected devices and platforms reduce and optimize operational costs for MDU property managers through reduced maintenance, optimized staffing, enhanced monitoring capabilities, and improved energy efficiency. This session highlights the growth of connected services and products in MDU properties, including the top value propositions and prioritization for property technologies.

Jamie Hsu, Product Manager, RealPage

Henry Kim, Director, ThinQ Platform, LG Electronics U.S.A., Inc.

Blake Miller, Founder & CEO, Homebase.AI

Lee Odess, General Manager, New Markets, Latch

Moderator: Kristen Hanich, Director, Research, Parks Associates

10:30 AM

Refreshment Break
Sponsored by Midea

11:00 AM

Fireside Chat: Home Builders Adding Value through Tech

New residential properties provide a prime opportunity to incorporate smart home features from the ground up to increase home value and differentiate housing products. This special fireside chat features innovative home builders sharing insights on smart home integrations as standard and upgrades in new homes, the potential for voice technology as a whole-home interface, and new partnership opportunities in homebuilding.

Madison Saab, Channel Manager, Builder Program – North America, Alarm.com

Moderator: Elizabeth Parks, President and CMO, Parks Associates

11:30 AM

Keynote – Compelling Trends Driving Rooftop Solar

Vera Gavrilovich VP of Marketing Sunnova

Moderator: Chris White, Senior Analyst, Parks Associates

12:00 PM

Networking Lunch

1:00 PM

Health and Wellness Solutions: Expanding the Market

Healthcare shifted to the home during the pandemic, advancing the connected health market dramatically. Consumers can now expect to access care at home through telehealth services, remote patient monitoring solutions, connected fitness devices and services, and even hospital-at-home models. This session highlights the drastic changes in the connected health market over the past two years and the impacts these changes will have on the smart home market. It highlights opportunities for players across the smart home ecosystem to participate in one of the fastest growing and potentially most lucrative industries pushing into the home.

Patrick Dunn, Program Director, Center for Health Tech and Innovation, American Heart Association

Amanda Forsyth, Director of Product Management, Cognitive Systems

Matt Johnson, CEO, EarlySense

Dr. David Keeley, CTO, Electronic Caregiver – ECG

Moderator: Jennifer Kent, VP, Research, Parks Associates

1:45 PM

Funding the Smart Home: View from the Industry

Acquisitions, mergers, and strategic investments have been an important driver within the smart home industry, with huge investments being made in the smart home, broadband, energy, health, and video service markets. In this session, industry leaders discuss the leading areas of investment within the connected home landscape, identifying priorities among investors and advice for smart home players looking for funding and partnerships.

Peter Giacalone, President, Giacalone Associates

Nancy Green, Senior Vice President, Aveus

Michael Meyers, Executive Partner, Ethos Capital

David Sym-Smith, Partner, Mobility Ventures

Moderator: Elizabeth Parks, President and CMO, Parks Associates

2:30 PM

What We Learned: Analyst Insights

Parks Associates analyst team provides a summary overview of CONNECTIONS™ sessions, highlighting the most key takeaways of the conference.

Thursday, August 18

State of the Home Security Market

Security systems with 24/7 professional monitoring are the foundation of consumer familiarity with home monitoring services. These traditional services set the standard for safety, theft prevention, and detection for homes and businesses and have a straightforward and robust value proposition that resonates with consumers and companies. Currently, 33% of broadband households have a security system with professional security monitoring.

11:00 AM CT

Welcome and Analyst Insight: Consumers Want Choice

This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.

Ryan Hulla, Analyst, Parks Associates

11:15 AM CT

Hybrid Business Models: Security and Smart Home

Part of the rise in adoption of home security systems is the separation of professional installation from professional monitoring. Self-installation provides a new way for consumers to buy with lower upfront costs. Lower prices, no contract offerings, and new installation and services options provide consumers with the ultimate choice in home security, automation, and monitoring services. Consumers can determine the optimal combination of installation, monitoring, and automation that provides a sufficient level of security and convenience for their household — a package that is “safe enough” for their needs. This session addresses the new business models emerging and how providers are engaging consumers with choice and value.

Moderator: Jennifer Kent, VP, Research, Parks Associates

12:00 PM CT

Fireside Chat / Executive Q&A

Moderator: Chris White, Senior Analyst, Parks Associates

12:30 PM CT

Monitoring Services: Extending Beyond Security Services

Consumers expect their security systems to provide basic interactivity that enables them to access and control the household security system remotely as well as receive notifications as scheduled or requested. This session addresses the role of devices in extending security services to provide additional value and convenience to consumers. Value-added services include professional monitoring for energy usage, risk mitigation from flood and fire, health monitoring, asset monitoring, and appliance maintenance monitoring.

Moderator: Elizabeth Parks, President and CMO, Parks Associates

1:30 PM CT

Video Break

2:15 PM CT

Special Roundtable: Smart Home Tech and the Pros: View from the Channel

Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 90-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Thursday, October 20

Broadband Future Proofing: Driving New Experiences and Value

Consumers continue to upgrade their broadband services at home. Smart Wi-Fi technology, mesh networking products, and new cybersecurity solutions have become increasingly important as consumers require private spaces in their house to conduct remote business. This session addresses how technology providers and operators are expanding functionality to enable new services at home. 

11:00 AM CT

Welcome and Analyst Insight: Broadband Speeds and the Future

This opening session from Parks Associates provides insights into current broadband speeds at home, the growth of broadband access for consumers, and sets the stage for the panel discussions.

Kristen Hanich, Director of Research, Parks Associates

11:15 AM CT

Broadband Services and MDUs

ISPs are offering new services to residential customers and the MDU space at the network edge. These services make use of agents running directly on customers’ routers, as well as a hybrid edge/cloud computing model, to offer services such as advanced device recognition and parental controls, smart optimized Wi-Fi, whole-home cybersecurity, or Wi-Fi motion sensing. This session addresses the increase managed Wi-Fi deployments – both as a valuable amenity for residents, and to better support and enable smart apartment technology.

Moderator: Kristen Hanich, Director of Research, Parks Associates

12:00 PM CT

Fireside Chat / Executive Q&A

Moderator: Jennifer Kent, VP, Research, Parks Associates

12:30 PM CT

Smart Home Strategies: Transition to Services

As aspects of daily life get more connected, remote work continues on for many, and consumer interest in smart home devices and expanded professional monitoring services will continue. In addition, we expect to see new interest in whole-home security and other services in general. This session brings industry leaders to talk about appliance monitoring, health monitoring, energy monitoring, and more.

Moderator: Chris White, Senior Analyst, Parks Associates

1:30 PM CT

Closing Comments

Thursday, November 10

Tech Innovation and New Partnerships

New tech like AI and machine learning can drive business value through enabling enhanced capabilities over non-AI-powered solutions. Just as connected products will supplant non-connected models, AI is creating a new value tier that will enable brands to be more competitive at the same price point or enable them to demand higher prices for hardware and services.

11:00 AM CT

Welcome and Analyst Insight: Delivering New Value through Technology

This opening presentation from Parks Associates provides an overview of emerging tech, including some of the latest features and applications, drawing from its research work. It also highlights some of the latest industry partnerships in the connected home.

Ryan Hulla, Analyst, Parks Associates

11:15 AM CT

AI and Video Analytics: Driving More Value for the Smart Home

Innovation in video and audio analytics drives new applications and services like facial, emotion, gender, situational, and object recognition, creating dramatic new capabilities to understand context and deliver value through advanced insights and improved user experience. This session addressees how video and audio analytics are evolving and impacting the smart home user experience.

Moderator: Chris White, Senior Analyst, Parks Associates

12:00 PM CT

Fireside Chat / Executive Q&A

Moderator: Jason Paris, Vice President, Business Development, Parks Associates

12:30 PM CT

Hardware as a Service

As hardware becomes more advanced and has software updates incorporated, features are enabled that allow for monthly service revenues to be achieved. As devices become more integrated, they add value through monitoring capabilities. This session spotlights leaders pioneering the hardware-as-a-service business model.

Moderator: Elizabeth Parks, President and CMO, Parks Associates

1:30 PM CT

Video Break

2:15 PM CT

Special Roundtable: Smart Home Tech and the Pros: View from the Channel

Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 90-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.

Moderator: Elizabeth Parks, President and CMO, Parks Associates

Wednesday, February 16

State of the Smart Home

Join us to hear the latest smart home innovations in 2022, following CES. This session includes insights on consumer perception of smart home solutions, and specifically focused on partnerships, efforts to achieve interoperability, and the role of stand-alone devices and whole home systems in the continued move toward mass-market adoption.

11:00 AM CT

Welcome and Analyst Insight: Bringing a Unified Experience to the Smart Home

This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.

Chris White, Senior Analyst, Parks Associates

11:15 AM CT

Integration and the Consumer Experience

Matter is an ambitious initiative, and its implementation could drive massive growth in device adoption because product interoperability remains important for consumers. More than one-quarter of consumers who purchased door locks and smart plugs report devices’ ability to work with other owned smart home products was a major purchase consideration. This session brings together industry leaders to share their perspectives on interoperability and the growth of the smart home.

Jacob Alamat, Vice President and General Manager, IoT Home & Life Business Unit, Silicon Labs

Samantha Fein, Vice President of Business Development and Marketing, Samsung SmartThings

John Osborne, Chair Emeritus, CSA; Vice Chairman, Z-Wave Alliance; COO, Lexi

Stefan Witkamp, Co-founder, Commercial Director, Homey

Moderator: Chris White, Senior Analyst, Parks Associates

12:00 PM CT

Fireside Chat / Executive Q&A

Michelle Mindala-Freeman, Head of Marketing & Member Services, Connectivity Standards Alliance (CSA)

Moderator: Elizabeth Parks, President and CMO, Parks Associates

12:30 PM CT

Smart Home Devices and Home Systems

Consumers are buying smart home devices as part of a system purchase and as a single device purchase. The installation method also varies; self-installation is becoming more and more popular for consumers. This session brings industry leaders together to talk about the role of professional smart home providers versus devices or systems that are installed by the consumer.

Kenneth Camp, Product Innovation Director, Sengled

Scott Harkins, Vice President Sales and Marketing, Resideo

Kevin Kraus, V.P. Global Programs and Technology Alliances, Smart Residential Solutions, ASSA ABLOY Group

Yana Welinder, CEO, Kraftful Inc

Moderator: Jennifer Kent, VP, Research, Parks Associates

1:30 PM CT

Closing Comments

Virtual

Thursday, April 14

Expanding the Role of the Home Network

Broadband providers have reacted to increased interest in home networking and mesh products by rolling out new routers and gateways with advanced functionality, as well as updating existing models with new features. Of particular interest are new Wi-Fi 6 products, new solutions capable of segmenting consumers’ personal and work traffic onto separate networks, as well as new value-added services running directly on the router/gateway itself via a hybrid edge computing model.

11:00 AM CT

Welcome and Analyst Insight: Consumers and Value-Added Services

This opening session from Parks Associates highlights adoption of home networking products and key insights into value-added services, leveraging research from the firm’s quarterly surveys of 10,000 broadband households.

Jennifer Kent, Vice President, Research, Parks Associates

11:15 AM CT

Wi-Fi and Value-Added Services

The timing of “managed Wi-Fi” could not be better from a service provider standpoint. Bundled “triple-play” home services, generally consisting of video, phone (VoIP), and broadband capability, have steadily declined over the past seven years. Top value-added services offered to consumers include advanced device recognition and parental controls, smart and adaptive optimized Wi-Fi, whole-home cybersecurity, and even Wi-Fi motion sensing. This session highlights leading executives’ perspectives on the growth of broadband services for consumers at home.

Todd Kozee, Vice President of Business Development, Support.com

John Minasyan, Director of Product Management, Linksys

Tony Testa, Director Marketing, Qorvo

Oz Yildirim, EVP & General Manager of North America, Airties Wireless Networks

Moderator: Jennifer Kent, Vice President, Research, Parks Associates

12:00 PM CT

Fireside Chat / Executive Q&A

Charles Cheevers, Chief Technology Officer Home Networks, CommScope

Moderator: Elizabeth Parks, President & CMO, Parks Associates

12:30 PM CT

Privacy and Security

Consumers continue to add connected devices to their homes, and many are working remotely all or some of the time. Parks Associates finds 79% of US broadband households are concerned about data security or privacy issues. This session addresses the growing privacy and security concerns for the connected home, including the home network and connected devices.

Jon Clay, VP - Threat Intelligence, Trend Micro

Chris Leet, Director of Next Gen Consumer Products, McAfee

Razvan Todor, Sr. Director, Connected Homes Security, Bitdefender

Eric Villines, Head of Global Communications, Anker Innovations

Moderator: Chris White, Senior Analyst, Parks Associates

1:30 PM CT

Video Break

2:15 PM CT

Special Roundtable: Smart Home Tech and the Pros: View from the Channel

Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 90-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.

Ian Bryant, Senior Director Strategic Partnerships, CEDIA

Kevin Huisman, Service Manager, Grand Home Automation

Jennifer Mallett, Founder and CEO, Level Up Your Home

JC Murphy, President, Savant

Bill Nicholson, Director, Rutestock

Loren Roetman, Home Technology Master, Cloudburst Technology

Jason Wade, Founder, Doorbell Ninja

Moderator: Elizabeth Parks, President and CMO, Parks Associates