CONNECTIONS™ sessions offer a mix of market research, analysis, and industry insight. This approach is unique among conferences and necessary to capture the complexity and see the opportunities in these interconnected markets. Contact Parks Associates with questions.
All times are in Central Time Zone (US)
Parks Associates will continue to review speaker submissions throughout the year. Submit to speak for an upcoming session.
Virtual Sessions
Mar 2 2023 New Market Segments: Consumers and the Smart Home
Jul 20 2023 New Era of Home Services
Oct 5 2023 State of the Home Security Market
2023 In-person Conference | MAY 23-25, Omni Hotel, Frisco, Texas
May 23 Pre-show Research Workshop: Modern Living
May 23 WELCOME TO CONNECTIONS™
May 24 Modern Living: Technology
May 25 Market Expansion
Past In-person Conference | MAY 17-19, Omni Hotel, Frisco, Texas
May 17 Pre-show Research Workshop: Quantifying Technology across the Home
May 17 WELCOME TO CONNECTIONS™ - Technology as a Fourth Utility: Modern Living
May 18 Building the Whole Connected Home
May 19 Expanding and Scaling the Market
Past Virtual Sessions
Feb 16 State of the Smart Home
Apr 14 Expanding the Role of the Home Network | Special Roundtable: Smart Home Tech and the Pros: View from the Channel
Aug 18 State of the Home Security Market
Oct 13 State of Commercial and SMB Security: Video is the New Perimeter
Oct 20 Broadband Future Proofing: Driving New Experiences and Value
Nov 10 Tech Innovation and New Partnerships
Thursday, March 2
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New Market Segments: Consumers and the Smart Home
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11:00 AM CT
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Welcome and Analyst Insight
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11:15 AM CT
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Strategies for Attracting New Buyers
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12:00 PM CT
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Fireside Chat: Visionary Spotlight
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12:30 PM CT
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Channel Expansion: Where’s the Growth Coming From
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1:15 PM CT
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Pro Install Roundtable
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May 23-25 | Omni Frisco Hotel
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Tuesday, May 23
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Pre-show Research Workshop: Modern Living
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9:30 AM
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Registration Open
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10:00 AM
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Welcome: State of the Connected Home
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10:30 AM
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Industry Roundtable - Beyond Security: Video Analytics Driving New Opportunities
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11:15 AM
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Research Presentation - Demand Response, EVs, and the Smart Home
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11:30 AM
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Research Presentation - Merchandising Strategies for Smart Home Products
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11:45 AM
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Q&A with Analysts
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12:00 PM
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Lunch
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1:00 PM
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Research Presentation - Multifamily and SMB: Growing Opportunities
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1:30 PM
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Industry Panel - Selling to Home Builders: Meeting Consumer Expectations
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2:15 PM
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Research Presentation - Home Security Solutions: New Market View
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2:45 PM
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Closing Comments
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WELCOME TO CONNECTIONS™
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3:00 PM
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Welcome and Opening Comments
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3:15 PM
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Opening Session: Network Infrastructure Enabling New Services
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4:15 PM
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Keynote
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4:45 PM
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Special Session - Whole-Home Services and Experiences
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5:45 PM
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Opening Reception
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Wednesday, May 24
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Modern Living: Technology
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7:30 AM
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Registration Open
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7:30 AM
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Continental Breakfast
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8:15 AM
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Opening Comments: Role of Choice: Devices, Services, and Experiences
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8:30 AM
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Value-Added Services and Modern Living
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9:15 AM
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Keynote
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9:45 AM
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Refreshment Break
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10:15 AM
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Consumers and Energy Management: The Coming Paradigm Shift
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11:15 AM
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Role of Monitoring in Home Services
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12:15 PM
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Networking Lunch
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1:15 PM
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Insurance: Protecting the Home and Proving the ROI
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2:00 PM
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New Business Models: Everything as a Service
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2:45 PM
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Refreshment Break
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3:15 PM
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Special Presentation: TBD
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3:30 PM
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Smart Kitchen: The Heart of the Home
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4:15 PM
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Seniors, Caregivers, and Independent Living Solutions
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5:00 PM
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Keynote
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5:30 PM
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Networking Reception
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Thursday, May 25
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Market Expansion
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7:30 AM
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Registration Open
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7:30 AM
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Continental Breakfast
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8:15 AM
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Opening Comments: What Channels are Leading
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8:30 AM
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Home Security Solutions: Selling Peace of Mind
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9:15 AM
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Keynote
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9:45 AM
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Connecting the Smart Home & Joining Ecosystems
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10:30 AM
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Refreshment Break
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11:00 AM
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Tackling Pain Points: Returns, Support, and Privacy
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11:30 AM
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Keynote
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12:00 PM
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Networking Lunch
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1:00 PM
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Research Presentation
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1:15 PM
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Fireside Chat: Smart Apartments
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1:45 PM
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Funding the Smart Home: View from Investors
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2:30 PM
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What We Learned: Analyst Insights
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3:00 PM
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Closing Comments
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Thursday, July 20
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New Era of Home Services
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2:00 PM CT
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Welcome and Analyst Insight
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2:15 PM CT
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Broadband and Value-Added Services
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3:00 PM CT
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Fireside Chat: Visionary Spotlight
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3:30 PM CT
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Smart Home Platforms: Unifying the Experience
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4:30 PM CT
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Closing Comments
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Thursday, October 5
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State of the Home Security Market
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12:00 PM CT
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Welcome, Analyst Insight, and Panel: State of the Home Security Market
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12:45 PM CT
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Monitoring Services: Lifetime Customer Value
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1:15 PM CT
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Closing Comments
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Previous Sessions
Wednesday, February 16
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State of the Smart Home
Join us to hear the latest smart home innovations in 2022, following CES. This session includes insights on consumer perception of smart home solutions, and specifically focused on partnerships, efforts to achieve interoperability, and the role of stand-alone devices and whole home systems in the continued move toward mass-market adoption.
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11:00 AM CT
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Welcome and Analyst Insight: Bringing a Unified Experience to the Smart Home
This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.
Chris White, Senior Analyst, Parks Associates
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11:15 AM CT
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Integration and the Consumer Experience
Matter is an ambitious initiative, and its implementation could drive massive growth in device adoption because product interoperability remains important for consumers. More than one-quarter of consumers who purchased door locks and smart plugs report devices’ ability to work with other owned smart home products was a major purchase consideration. This session brings together industry leaders to share their perspectives on interoperability and the growth of the smart home.
Jacob Alamat, Vice President and General Manager, IoT Home & Life Business Unit, Silicon Labs
Samantha Fein, Vice President of Business Development and Marketing, Samsung SmartThings
John Osborne, Chair Emeritus, CSA; Vice Chairman, Z-Wave Alliance; COO, Lexi
Stefan Witkamp, Co-founder, Commercial Director, Homey
Moderator: Chris White, Senior Analyst, Parks Associates
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12:00 PM CT
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Fireside Chat / Executive Q&A
Michelle Mindala-Freeman, Head of Marketing & Member Services, Connectivity Standards Alliance (CSA)
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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12:30 PM CT
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Smart Home Devices and Home Systems
Consumers are buying smart home devices as part of a system purchase and as a single device purchase. The installation method also varies; self-installation is becoming more and more popular for consumers. This session brings industry leaders together to talk about the role of professional smart home providers versus devices or systems that are installed by the consumer.
Kenneth Camp, Product Innovation Director, Sengled
Scott Harkins, Vice President Sales and Marketing, Resideo
Kevin Kraus, V.P. Global Programs and Technology Alliances, Smart Residential Solutions, ASSA ABLOY Group
Yana Welinder, CEO, Kraftful Inc
Moderator: Jennifer Kent, VP, Research, Parks Associates
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1:30 PM CT
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Closing Comments
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Virtual
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Thursday, April 14
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Expanding the Role of the Home Network
Broadband providers have reacted to increased interest in home networking and mesh products by rolling out new routers and gateways with advanced functionality, as well as updating existing models with new features. Of particular interest are new Wi-Fi 6 products, new solutions capable of segmenting consumers’ personal and work traffic onto separate networks, as well as new value-added services running directly on the router/gateway itself via a hybrid edge computing model.
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11:00 AM CT
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Welcome and Analyst Insight: Consumers and Value-Added Services
This opening session from Parks Associates highlights adoption of home networking products and key insights into value-added services, leveraging research from the firm’s quarterly surveys of 10,000 broadband households.
Jennifer Kent, Vice President, Research, Parks Associates
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11:15 AM CT
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Wi-Fi and Value-Added Services
The timing of “managed Wi-Fi” could not be better from a service provider standpoint. Bundled “triple-play” home services, generally consisting of video, phone (VoIP), and broadband capability, have steadily declined over the past seven years. Top value-added services offered to consumers include advanced device recognition and parental controls, smart and adaptive optimized Wi-Fi, whole-home cybersecurity, and even Wi-Fi motion sensing. This session highlights leading executives’ perspectives on the growth of broadband services for consumers at home.
Todd Kozee, Vice President of Business Development, Support.com
John Minasyan, Director of Product Management, Linksys
Tony Testa, Director Marketing, Qorvo
Oz Yildirim, EVP & General Manager of North America, Airties Wireless Networks
Moderator: Jennifer Kent, Vice President, Research, Parks Associates
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12:00 PM CT
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Fireside Chat / Executive Q&A
Charles Cheevers, Chief Technology Officer Home Networks, CommScope
Moderator: Elizabeth Parks, President & CMO, Parks Associates
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12:30 PM CT
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Privacy and Security
Consumers continue to add connected devices to their homes, and many are working remotely all or some of the time. Parks Associates finds 79% of US broadband households are concerned about data security or privacy issues. This session addresses the growing privacy and security concerns for the connected home, including the home network and connected devices.
Jon Clay, VP - Threat Intelligence, Trend Micro
Chris Leet, Director of Next Gen Consumer Products, McAfee
Razvan Todor, Sr. Director, Connected Homes Security, Bitdefender
Eric Villines, Head of Global Communications, Anker Innovations
Moderator: Chris White, Senior Analyst, Parks Associates
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1:30 PM CT
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Video Break
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2:15 PM CT
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Special Roundtable: Smart Home Tech and the Pros: View from the Channel
Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 90-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.
Ian Bryant, Senior Director Strategic Partnerships, CEDIA
Kevin Huisman, Service Manager, Grand Home Automation
Jennifer Mallett, Founder and CEO, Level Up Your Home
JC Murphy, President, Savant
Bill Nicholson, Director, Rutestock
Loren Roetman, Home Technology Master, Cloudburst Technology
Jason Wade, Founder, Doorbell Ninja
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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May 17-19 | Omni Frisco Hotel
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Tuesday, May 17
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Pre-show Research Workshop: Quantifying Technology across the Home
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9:30 AM
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Registration Open
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10:00 AM
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Welcome: Moving Beyond Early Adoption
The smart home market is accelerating as more consumers discover the value of connected products. This research presentation provides insight into connected home adoption trends, channel preferences, and new use cases.
Jennifer Kent, VP, Research, Parks Associates
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10:30 AM
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Industry Roundtable: Distribution Channels: Moving Beyond Early Adoption
This session features presentations from industry executives from key distribution channels for smart home products. Speakers address the key challenges around smart home product adoption, as well as innovative business models and partnerships spurring new opportunities.
Brent Corn, Vice President of Sales and Alliances, IOTAS
Earnest Morgan, Director of Engagement, Rutestock LLC
Sai Reddy, CEO, CamerEye
Jason Wade, Founder, Doorbell Ninja
Yana Welinder, CEO, Kraftful
Moderator: Jennifer Kent, VP, Research, Parks Associates
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11:15 AM
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Research Presentation: Future of Broadband Services
The internet services market is in a state of transition as traditional home service bundles have steadily declined over the past seven years. As a result, the penetration of stand-alone internet service is increasing, jumping from 34% in 2017 to 42% in 2021. Service providers seek a new bundle of services, with opportunities around connected device management, network security, and other connected home services. This presentation addresses key trends for the service provider market, including shifting broadband buying behaviors, new service offerings, the value of the home network, growth of connected devices, and interest in value-added services.
Kristen Hanich, Director, Research, Parks Associates
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11:45 AM
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Q&A with Analysts
Parks Associates analyst team take the stage for question-and-answer session with the audience.
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12:00 PM
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Lunch
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1:00 PM |
Research Presentation: Solving the User Experience for the Smart Home
Consumers are experiencing a growing number of technical problems with their smart home devices—38% of smart home device owners report experiencing two or more technical problems with their devices in 2021, up from just 6% in 2018. User experience issues result in returned products and depresses repeat sales. This presentation explores key pain points in the smart home user experience, and consumer preferences for set-up and ongoing technical support.
Chris White, Senior Analyst, Parks Associates
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1:30 PM
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Getting Technical: AI, ML, and Sensor-based Technology
Devices with video and audio data capture capacity are the fastest-growing smart home categories, and sensors of all sorts are dispersing throughout the home in connected lighting, energy, and even health devices. AI applications have an important and growing role in realizing the context and value in all of this data, for both the pro-monitored and DIY security segments and the wider smart home market. This session addresses the latest in technology innovations, new applications, and impact on service business models.
Matt Barber, CEO, Vutility
Uday Kiran Chaka, CEO, Sentry AI
Jennifer Doctor, Senior Director, Product Management, Johnson Controls
Nathan Nunley, Sr. Manager, Smart Home, Silicon Labs
Moderator: Stacey Higginbotham, Founder, Stacey on IoT
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2:15 PM
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Research Presentation: User Segmentation and Consumer Demand
About half of the smart home market is composed of Power Users, owning five or more smart home devices, while just a third own one or two devices. Designing and selling products both for Power Users and homes new to the smart home requires understanding how customer segments differ in their motivations, purchase journeys, and responsiveness to messaging and merchandizing approaches. This session discusses the trends driving consumer adoption of new products including marketing messages, consumer segments most interested in specific products, and generational differences about attitudes to technology.
John Barrett, Director, Consumer Analytics, Parks Associates
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2:45 PM
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Closing Comments
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WELCOME TO CONNECTIONS™ - Technology as a Fourth Utility: Modern Living
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3:00 PM
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Welcome and Opening Comments: Technology as Fourth Utility
Elizabeth Parks, President and CMO, Parks Associates
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3:15 PM
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Opening Session: Services, Choice, and Trust – Consumers and Modern Living
The changing dynamics of the smart home create opportunities for service providers, who possess distinct advantages in selling and delivering devices and services to consumers. This session addresses the role of the service provider in providing comprehensive smart home solutions. Speakers examine the position of service providers in the smart home ecosystem, the role of choice and trust, and present strategies to expand the smart home market.
Jennifer Doctor, Senior Director, Product Management, Johnson Controls
Morgan Hertel, Vice President of Technology & Innovation, Rapid Response Monitoring Services
Abe Kinney, Senior Director, Product Management, Alarm.com
Yana Welinder, CEO, Kraftful Inc
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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4:15 PM
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Keynote – Creating Opportunity from Chaos
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Vickie Rodgers
Vice President and General Manager, Cox Communities
Cox Communications
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 |
We’ve seen time and again how history repeats itself. Recent crisis has been bad for almost everyone other than perhaps mask makers, pharmaceutical companies and gun shops. Crisis eventually leads to chaos, but it also creates opportunity. Chaos changes the rules and ultimately changes who is in the lead. Join Cox Communities’ VPGM, Vickie Rodgers, to learn about the predictable patterns that we see through history and how surges in technology come after every major crisis. We may be experiencing the highest rate of change and disruption, but there has never been a better time to innovate.
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Moderator: Jason Paris, Vice President, Business Development, Parks Associates
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4:45 PM
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Special Session—Home Network: Foundation of the Smart Home
Demand for fast, reliable, and secure broadband to the home has never been greater, and this connectivity, together with a high-performing home network, is the foundation of the connected home. The home network is a critical point of visibility and control for all of the smart home, computing, entertainment, health, and other consumer electronic devices across the home and has the potential to enable a new dimension of value by offering integrated applications. This session addresses issues driving home networking technology purchases, legacy and emerging usage models, advances in home networking equipment, the role of managed services, and the critical need to protect the connected home at the gateway.
Stephen Eyre, Vice President, Partner Community, Calix
David Henry, President and GM, Connected Home Products, NETGEAR
Greg Mora, Executive Director, Johnson Controls
David Puckett, VP, Connectivity & Home Products, Comcast
Moderator: Jennifer Kent, VP, Research, Parks Associates
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5:45 PM
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Opening Reception
Join attendees for networking and a view of the Cowboys training fields in the heart of Texas.
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Wednesday, May 18
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Building the Whole Connected Home
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7:30 AM
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Registration Open
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7:30 AM
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Continental Breakfast
Sponsored by Cooktop Safety
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8:15 AM
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Opening Comments: Life Stages and the Role of Technology
Changes in life spur the adoption of new home environments, new technology, and new services. Parks Associates presents research on life stages and adoption of smart home, security, and entertainment services.
Elizabeth Parks, President and CMO, Parks Associates
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8:30 AM
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Bringing New Value: Growing Role of Smart Home Platforms
Smart home platforms promise to establish order out of the chaos that comes from the steady influx of smart home devices into the home. This session addresses how companies in this space can leverage platforms and industry standards to provide a reliable, interoperable ecosystem with a simplified user experience, delivering expanded value through enhanced features, cloud intelligence, and security to protect user data and privacy. Speakers address the role of AI, voice, and wireless technologies in the expansion of the connected home.
Mitch Klein, Executive Director, Z-Wave Alliance
Jay Lent, Director of Business Development, North America, Tuya Smart
Jeff Morrison, Senior Director, Multifamily Sales, Brivo
Bill Scheffler, Vice President, Business Development ULE, DSP Group/Synaptics
Katherine Schieltz, Senior Manager, Innovation and Product Development, Constellation
Moderator: Jennifer Kent, VP, Research, Parks Associates
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9:15 AM
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Keynote
 |
Lainie Muller
Director, Health & Wellness, Strategic Sales
Alarm.com
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 |
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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9:45 AM
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Refreshment Break
Sponsored by Gadgeon
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10:15 AM
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Paradigm Shift: Smart Home and the Future of Energy
Energy savings has always been a leading driver of smart home technology adoption, and major changes in the energy landscape point to a paradigm shift in how consumers will manage their home energy in the future. This session addresses how the electrification of the grid, increasing grid outages and the need for energy resilience, growth in electric vehicles, and new models for solar and storage are coalescing to bring about a new reality in home energy management where connected home devices and platforms enable the consumer to be an engaged and active participant in energy markets.
Joel Berntsen, Vice President of Strategy and Partnerships, Vutility
Michael Lee, CEO, Octopus Energy
Wannie Park, CEO, Zen Ecosystems
Brad Wills, Director: Strategic Customers & Programs, Schneider Electric
Moderator: Chris White, Senior Analyst, Parks Associates
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11:15 AM
|
New Era of Home Security
The security industry is grappling with several years of market shifts, where new competitors, changes in business models, and enhancements in current product offerings have expanded the market considerably. This session addresses the changing dynamics in the security industry, including new technologies that will challenge traditional models while expanding its appeal. Speakers share insights on technology choices, interactive services, and changes in consumer behavior.
Marty Hebert, Head of Security Sales & Strategy, RapidSOS
Dave Mayne, Chief Revenue Officer, Alula
Andreas Rudyk, Co-Founder and Co-CEO, Smartfrog & Canary
Akash Sah, Chief Procurement Officer, Brinks Home
Jen Theobald, Director of Strategic Partnerships, Rapid Response Monitoring
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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12:15 PM
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Networking Lunch
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1:15 PM
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Insurance and Smart Products: Fire and Water Solutions
Smart home devices and sensors offer insurers new data-driven tools to enhance underwriting, mitigate risk, expedite and validate claims, and deepen customer engagement. This session addresses how insurers and builders can leverage smart home solutions, especially fire and water safety devices, to increase their value propositions for protecting the home while also providing operational efficiencies and introducing new services.
Jeff Bales, Sr. Director Business Development & Sales, Notion, a Comcast Company
Erik J. Bernal, CEO, Elite Water Systems
Sai Reddy, CEO, CamerEye
Brett Sobol, Sr. Growth Initiatives Lead, Hippo
Moderator: Jason Paris, Vice President, Business Development, Parks Associates
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2:00 PM
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Protecting Consumers at Home: Security and Privacy Matters
By their nature, connected devices pose a risk to consumers’ privacy. For consumers to embrace the value propositions of smart home products and services, they need assurances the industry is taking steps to secure their data and protect their privacy. In response, device manufacturers are exploring opportunities to conduct more computing at the edge, to minimize vulnerabilities. This session addresses current attitudes around data privacy as well as how companies collect and manage their data, with speakers offering insights on the best solutions and strategies to communicate these practices to consumers.
Jeff Elbaum, Vice President, Global Sales, Iris Powered by Generali
David Jurgens, VP Strategic Alliances, SAM Seamless Network
Paul Palmer, VP Service Provider Business, F-Secure
Razvan Todor, Sr. Director Product Management, Bitdefender
Moderator: Paul Erickson, Director, Research, Parks Associates
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2:45 PM
|
Refreshment Break
Sponsored by Ivani
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3:15 PM
|
Business Model Innovations in the Smart Home
The IoT play transforms the traditional device value proposition by enabling new services and business models on top of the hardware itself. As more devices gain connectivity – from home appliances, to lawncare products, beds, and HVAC products – the opportunities to sell products in new ways, offer new services, and generate new recurring revenue streams grow. This session addresses next generation offerings across use cases like grocery and cooking solutions, video and audio analytics services, energy management services, intelligent monitoring services, and cybersecurity services as companies introduce new service-based business models.
Kent Dickson, GM, IoT Platforms & Services, Yonomi/Allegion
Jennifer Doctor, Senior Director, Product Management, Johnson Controls
Scott Ford, CEO, Pepper IoT
Moderator: Chris White, Senior Analyst, Parks Associates
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3:45 PM
|
Special Session: Seniors, Caregivers, and Tech Services: A Growing Opportunity
Retailers, service providers, and device manufacturers are expanding the market of technology solutions that help seniors live safely and well in their homes. This session addresses emerging strategies to serve people ages 50 and older, as well as their family caregivers, and the innovations that allow companies to address existing needs of these populations and anticipate future demands.
Lainie Muller, Director, Health & Wellness, Strategic Sales, Alarm.com
Kian Saneii, CEO, Independa
Heather Sellar, Director of Sales and Business Development, Essence
Moderator: Kristen Hanich, Director, Research, Parks Associates
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4:30 PM
|
Connected Entertainment and Smart Home: Whole-Home Experiences
Connected entertainment and smart home ecosystems have developed in parallel but generally separate silos. Recently, more device manufacturers and platform players offer crossover use cases, and TV manufacturers are building more smart home controls into the TV as a control platform. As ecosystems in the home converge, new solutions to bring the whole-home experience to the consumer are marked by unified solutions focused on entertainment, peace of mind, energy, and convenience. This session assesses the barriers that remain between entertainment and smart home, the drivers of new crossover experiences, and industry leaders’ vision of the whole-home smart home experience.
Josh Lunsford, Executive Director Cox Communities Strategy, Cox Communities
Bill Nicholson, Managing Director, Rutestock LLC
Bob Scaglione, VP of Business Development, Support.com
Chad Shepler, COO, StoryBuilt
Moderator: Paul Erickson, Director, Research, Parks Associates
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5:00 PM
|
Keynote - The Future of the Smart Home
 |
Paul Williams
Chief Product Officer
Nice North America
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 |
If you were to step into a time machine and go back in time 15 years and bring someone from that time to now, they would be amazed in how the smart home has progressed and the advancements that have taken place. You would be equally amazed if you stepped into that same time machine and went into the future. This session takes a brief look back at the history of smart home and discusses what that future may look like (sans time machine), including the technologies that will be used and most importantly what consumers can look forward to in their smart home experiences.
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Moderator: Jason Paris, Vice President, Business Development, Parks Associates
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5:30 PM
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Networking Reception
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Thursday, May 19
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Expanding and Scaling the Market
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7:30 AM
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Registration Open
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7:30 AM
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Continental Breakfast
Sponsored by Iris® Powered by Generali
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8:15 AM
|
Opening Comments: Eye on Growth: Channels and New Markets
The smart home market is continuing on a path of slow but steady growth and is starting to push into the mass market. This presentation highlights the multiple dimensions of market expansion we can expect to see in the coming years, including expansion in channels, professional services, and use cases.
Jennifer Kent, VP, Research, Parks Associates
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8:30 AM
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Channel Strategies for Smart Home: Where’s the Growth
Retail is the leading channel for smart home point product acquisition, but it’s a fragmented market for consumers. This session tracks the rise of the retailer and the role of security dealers, broadband providers, utilities, and other channels in marketing and selling smart home products and solutions. This session addresses drivers for purchasing, the role of installation and support, and where growth is expected in the future. It also addresses the critical importance of educating the front-line professionals and technicians who message, sell, and install smart home solutions.
Brent Corn, Vice President of Sales and Alliances, IOTAS
Kelly Hall, Director of Business Development, AmTrust
Nick Millette, Product Development Merchant, Smart Home and Home/Mobile Electronics, The Home Depot
John Morin, Product Manager, Connected Living, Assurant
Scott Tjaden, Product Development Manager for Smart Home, Constellation
Moderator: Chris White, Senior Analyst, Parks Associates
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9:15 AM
|
Keynote
Moderator: Paul Erickson, Director, Research, Parks Associates
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9:45 AM
|
Smart Apartments: Broadband, Platforms, and Value
The MDU market for proptech is fairly new but growing rapidly. Connected devices and platforms reduce and optimize operational costs for MDU property managers through reduced maintenance, optimized staffing, enhanced monitoring capabilities, and improved energy efficiency. This session highlights the growth of connected services and products in MDU properties, including the top value propositions and prioritization for property technologies.
Jamie Hsu, Product Manager, RealPage
Henry Kim, Director, ThinQ Platform, LG Electronics U.S.A., Inc.
Blake Miller, Founder & CEO, Homebase.AI
Lee Odess, General Manager, New Markets, Latch
Moderator: Kristen Hanich, Director, Research, Parks Associates
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10:30 AM
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Refreshment Break
Sponsored by Midea
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11:00 AM
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Fireside Chat: Home Builders Adding Value through Tech
New residential properties provide a prime opportunity to incorporate smart home features from the ground up to increase home value and differentiate housing products. This special fireside chat features innovative home builders sharing insights on smart home integrations as standard and upgrades in new homes, the potential for voice technology as a whole-home interface, and new partnership opportunities in homebuilding.
Madison Saab, Channel Manager, Builder Program – North America, Alarm.com
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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11:30 AM
|
Keynote – Compelling Trends Driving Rooftop Solar
Moderator: Chris White, Senior Analyst, Parks Associates
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12:00 PM
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Networking Lunch
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1:00 PM
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Health and Wellness Solutions: Expanding the Market
Healthcare shifted to the home during the pandemic, advancing the connected health market dramatically. Consumers can now expect to access care at home through telehealth services, remote patient monitoring solutions, connected fitness devices and services, and even hospital-at-home models. This session highlights the drastic changes in the connected health market over the past two years and the impacts these changes will have on the smart home market. It highlights opportunities for players across the smart home ecosystem to participate in one of the fastest growing and potentially most lucrative industries pushing into the home.
Patrick Dunn, Program Director, Center for Health Tech and Innovation, American Heart Association
Amanda Forsyth, Director of Product Management, Cognitive Systems
Matt Johnson, CEO, EarlySense
Dr. David Keeley, CTO, Electronic Caregiver – ECG
Moderator: Jennifer Kent, VP, Research, Parks Associates
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1:45 PM
|
Funding the Smart Home: View from the Industry
Acquisitions, mergers, and strategic investments have been an important driver within the smart home industry, with huge investments being made in the smart home, broadband, energy, health, and video service markets. In this session, industry leaders discuss the leading areas of investment within the connected home landscape, identifying priorities among investors and advice for smart home players looking for funding and partnerships.
Peter Giacalone, President, Giacalone Associates
Nancy Green, Senior Vice President, Aveus
Michael Meyers, Executive Partner, Ethos Capital
David Sym-Smith, Partner, Mobility Ventures
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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2:30 PM
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What We Learned: Analyst Insights
Parks Associates analyst team provides a summary overview of CONNECTIONS™ sessions, highlighting the most key takeaways of the conference.
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Thursday, August 18
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State of the Home Security Market
Security systems with 24/7 professional monitoring are the foundation of consumer familiarity with home monitoring services. These traditional services set the standard for safety, theft prevention, and detection for homes and businesses and have a straightforward and robust value proposition that resonates with consumers and companies. Currently, 33% of broadband households have a security system with professional security monitoring.
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11:00 AM CT
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Welcome and Analyst Insight: Consumers Want Choice
This opening presentation from Parks Associates provides the latest trends in home security and smart home, drawing from the firm’s quarterly research of 10,000 broadband households.
Ryan Hulla, Analyst, Parks Associates
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11:15 AM CT
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Hybrid Business Models: Security and Smart Home
Part of the rise in adoption of home security systems is the separation of professional installation from professional monitoring. Self-installation provides a new way for consumers to buy with lower upfront costs. Lower prices, no contract offerings, and new installation and services options provide consumers with the ultimate choice in home security, automation, and monitoring services. Consumers can determine the optimal combination of installation, monitoring, and automation that provides a sufficient level of security and convenience for their household — a package that is “safe enough” for their needs. This session addresses the new business models emerging and how providers are engaging consumers with choice and value.
Michael Bobich, Director of Partnerships, SimpliSafe
Jennifer Doctor, Senior Director, Product Management, Johnson Controls
Larry Folsom, SVP and Chief Monitoring Officer, ADT
Jennifer Theobald, Director of Strategic Partnerships, Rapid Response
Jing Xue, Director of Product Management, Wyze
Moderator: Jennifer Kent, VP, Research, Parks Associates
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12:00 PM CT
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Fireside Chat / Executive Q&A
Daniel Oppenheim, CEO, Affiliated Monitoring
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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12:30 PM CT
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Monitoring Services: Extending Beyond Security Services
Consumers expect their security systems to provide basic interactivity that enables them to access and control the household security system remotely as well as receive notifications as scheduled or requested. This session addresses the role of devices in extending security services to provide additional value and convenience to consumers. Value-added services include professional monitoring for energy usage, risk mitigation from flood and fire, health monitoring, asset monitoring, and appliance maintenance monitoring.
Jeff Bales, Senior Director Business Development and Sales, Notion
Marty Hebert, Head of Security Sales and Strategy, RapidSOS
Robert McDonald, District General Manager, Vintage Security
Jody Patterson, National Accounts, Central Region, AvantGuard Monitoring Centers
Moderator: Chris White, Senior Analyst, Parks Associates
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1:30 PM CT
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Video Break
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1:45 PM CT
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Special Roundtable: Smart Home Tech and the Pros: View from the Channel
Join Parks Associates as we bring together industry players from the pro-service channels and hear directly about the challenges of connectivity and incorporating smart home technology into offerings. This 75-minute session includes visionary insight from leaders and interactive discussions on the impact of new technology and services, and the challenges that come with “smart” technology in the home.
Rich Campbell, Training and Development Specialist, RFI
Brian Helt, Vice President, Strategy and Transformation, HomePro, Inc.
Tim Meekin, CEO, DealerAlly
Sean Miller, CEO and Co-founder, Griot Technology
Giles Sutton, Senior Vice President, Member Success and Sales, CEDIA
Wil Vitela, Owner, Home Technology Expert
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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Thursday, October 13
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Special Roundtable Session
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11 AM - 12:15 PM CT
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State of Commercial and SMB Security: Video is the New Perimeter
Businesses are transforming in a post pandemic world and security of staff and business locations are top of mind. 21% of SMBs report their need for products and services to protect or monitor the physical safety of the business location or employees has increased since COVID-19 crisis began. New security applications and services stemming from cloud based and video verification solutions are enabling commercial and small to medium business insight into the metrics and real-time analytics of the environment.
Operation visibility provide a clear path for system optimization, early warning systems or remote diagnostics, support predictions, and intelligent automation. This special session addresses the growing role of video verification and analytics in security solutions for commercial and small-to-medium business. Speakers address how “video” is the new perimeter and the impact of automated platform based technology solutions on business operations.
Uday Kiran Chaka, CEO, Sentry AI
Dominique Meyer, CTO, CamerEye
James Reno, Vice President of Commercial Sales, Alarm.com
Avery Rigg, Sales, Professional Sales Agents, Inc.
Stephen Soltis, Sales Manager, Vector Security
Matt Vallis, Consultant - Complex Solutions and Smart Buildings, TELUS
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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Thursday, October 20
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Broadband Future Proofing: Driving New Experiences and Value
Consumers continue to upgrade their broadband services at home. Smart Wi-Fi technology, mesh networking products, and new cybersecurity solutions have become increasingly important as consumers require private spaces in their house to conduct remote business. This session addresses how technology providers and operators are expanding functionality to enable new services at home.
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11:00 AM CT
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Welcome and Analyst Insight: Broadband Speeds and the Future
This opening session from Parks Associates provides insights into current broadband speeds at home, the growth of broadband access for consumers, and sets the stage for the panel discussions.
Kristen Hanich, Director of Research, Parks Associates
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11:15 AM CT
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Broadband Services and MDUs
ISPs are offering new services to residential customers and the MDU space at the network edge. These services make use of agents running directly on customers’ routers, as well as a hybrid edge/cloud computing model, to offer services such as advanced device recognition and parental controls, smart optimized Wi-Fi, whole-home cybersecurity, or Wi-Fi motion sensing. This session addresses the increase managed Wi-Fi deployments – both as a valuable amenity for residents, and to better support and enable smart apartment technology.
David Huynh, Chief Product Officer, Plume Design
Ted Maulucci, President, SmartONE Solutions Inc.
Vickie Rodgers, VP & GM, Cox Communities, Cox Communications
Scott Stinson, Head Of Business Development - Americas, Airties
Moderator: Elizabeth Parks, President & CMO, Parks Associates
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12:00 PM CT
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Fireside Chat / Executive Q&A
Josh Pettiette, Vice President - Product, Business Development, and Strategic Planning, GVTC Communications
Moderator: Jason Paris, Vice President, Business Development , Parks Associates
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12:30 PM CT
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Smart Home Strategies: Transition to Services
As aspects of daily life get more connected, remote work continues on for many, and consumer interest in smart home devices and expanded professional monitoring services will continue. In addition, we expect to see new interest in whole-home security and other services in general. This session brings industry leaders to talk about appliance monitoring, health monitoring, energy monitoring, and more.
Greg Baldauf, Director, Revenue Edge Solution Partnerships, Calix Partner Community
Alan Coleman, Founder & CEO, Sweepr
Rebecca Gutierrez, VP Marketing and Public Relations, Blink Charging
Ronan LePoupon, VP OnTech & Smart Home Services, OnTech Smart Services
Mariam Rogers, Director of Multifamily Sales, Brivo
Moderator: Jennifer Kent, VP, Research, Parks Associates
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1:30 PM CT
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Closing Comments
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Thursday, November 10
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Tech Innovation and New Partnerships
New tech like AI and machine learning can drive business value through enabling enhanced capabilities over non-AI-powered solutions. Just as connected products will supplant non-connected models, AI is creating a new value tier that will enable brands to be more competitive at the same price point or enable them to demand higher prices for hardware and services.
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11:00 AM CT
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Welcome and Analyst Insight: Delivering New Value through Technology
This opening presentation from Parks Associates provides an overview of emerging tech, including some of the latest features and applications, drawing from its research work. It also highlights some of the latest industry partnerships in the connected home.
Ryan Hulla, Analyst, Parks Associates
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11:15 AM CT
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AI and Video Analytics: Driving More Value for the Smart Home
Innovation in video and audio analytics drives new applications and services like facial, emotion, gender, situational, and object recognition, creating dramatic new capabilities to understand context and deliver value through advanced insights and improved user experience. This session addresses how video and audio analytics are evolving and impacting the smart home user experience.
Alex Capecelatro, CEO, Josh.ai
Uday Kiran Chaka, CEO, Sentry AI
Tom Doyle, CEO and Founder, Aspinity
Todd Mozer, President & CEO, Sensory
Sai Reddy, CEO, CamerEye
Moderator: Elizabeth Parks, President and CMO, Parks Associates
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12:00 PM CT
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Fireside Chat / Executive Q&A
Mike Dooley, Co-Founder and CEO, Labrador Systems
Moderator: Jason Paris, Vice President, Business Development, Parks Associates
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12:30 PM CT
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Hardware as a Service
As hardware becomes more advanced and has software updates incorporated, features are enabled that allow for monthly service revenues to be achieved. As devices become more integrated, they add value through monitoring capabilities. This session spotlights leaders pioneering the hardware-as-a-service business model.
Terry Anderton, Founder & CEO, WAGZ
Rebecca Belding, VP, Silicon Valley Bank
Tom Klein, Senior Director, IoT Business Development, DigiCert
Bob Langlois, Founder, Water Control Management
Glenn Reid, CEO, Marathon Machines
Moderator: Chris White, Research Director, Parks Associates
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1:30 PM CT
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Closing Comments
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