Jackie Ware, CEO, Pegasus Residential

Amy Barricelli is a senior multifamily real estate executive, growth strategist, and nationally recognized speaker with more than 25 years of experience driving revenue growth, brand transformation, and people-centered performance across the rental housing industry. As Executive Vice President of RR Living, she leads national branding, marketing strategy, sales enablement, and revenue acceleration across a diverse portfolio that includes multifamily communities, new developments, lease-ups, build-to-rent assets, and stabilized properties. Known for her ability to bridge strategy and humanity, Amy combines data-driven decision-making, emerging technology, and authentic leadership to elevate both asset performance and resident experience. Her work focuses on transforming leasing and operations from transactional functions into experience-driven, trust-based engines of growth. Throughout her career, she has held senior leadership positions with nationally recognized organizations including Korman Communities, Merion Residential, and DLP Capital, where she led portfolio-wide growth initiatives, brand evolution, and operational transformation. A respected industry voice, Amy is a sought-after speaker, panelist, and podcast guest. She has presented at major conferences including RETCON and NAA's Apartmentalize, where she spoke on the importance of staying human in an AI-driven world, and regularly contributes to conversations on leadership, innovation, culture, and the future of multifamily housing. Her insights have been featured through platforms such as Multifamily Women®, Humans of Multifamily, and Real Estate Business Outlook, where she shares perspectives on adaptive leadership and sustainable growth in an evolving market. Beyond her professional achievements, Amy is deeply committed to community impact and inclusive leadership. She serves as Co-Chair of the Central Florida Entryway™ City Advisory Board, helping create employment pathways for individuals transitioning out of homelessness, and is an active member of the Multifamily Innovation® Council and Chief®, a national network of senior executive women leaders. Amy holds a Bachelor of Arts from Saint Joseph’s University, a Master of Arts from Villanova University, and completed postgraduate studies at Oxford University. She is recognized for her authentic voice, strategic clarity, and ability to inspire leaders to build high-performing teams without losing sight of what matters most — people. She is also the Founder and Executive Director of HAVEN Home Sanctuary, a nonprofit organization dedicated to advocating for special-needs and aging dogs often overlooked by traditional rescue systems.

Adam Hepworth, a trailblazer in the smart building industry since 1999, long before the era of smartphones. With visionary foresight, Adam pioneered web interfaces for building management, laying the foundation for today's intelligent infrastructures. Through highs and lows, Adam's resilience has been unwavering. A founding partner of Solexica, Connectrix Citylink & Della Connect, and a distinguished Senior Executive, he boasts a stellar track record in the global automation and smart building sectors. Throughout his illustrious career, Adam has masterfully navigated challenges, transforming them into opportunities and leading businesses to unparalleled success.

As Vice President of Product Strategy with over 10 years of experience in the industry, Ed has demonstrated a strong aptitude for leveraging technology to drive organizational success. He brings a passion for sports, gaming, and outdoor activities to his work and the valuable skills and discipline honed as an Eagle Scout. Ed's career with Preiss began in 2012 as a leasing agent, where he quickly distinguished himself as a driven and results-oriented professional. Through a combination of hard work, strategic thinking, and a commitment to excellence, he steadily progressed through the ranks, taking on roles of increasing responsibility and scope. Today, as Vice President of Product Strategy, Ed plays a critical role in shaping the company's technology strategy and driving innovation across the organization. From identifying emerging trends and technologies to overseeing the development and implementation of cutting-edge solutions, He is dedicated to ensuring that Preiss remains at the forefront of the industry. With a deep understanding of the complex interplay between business needs, user experience, and technical requirements, Ed is able to bridge the gap between varying stakeholders, helping to align goals and achieve success. Whether working with executive leadership or front-line staff, he is committed to fostering a culture of collaboration and innovation that supports growth and drives results. In addition to his work with Preiss, Ed is an active community member, volunteering his time and expertise to various charitable organizations. Ed is committed to ongoing learning and professional development to stay at the forefront of his field.

Mr. Kirton co-founded Buckhead Investment Partners in 1996 and since inception Buckhead has served as the general partner on the development of 4,000 multifamily units in multiple communities in Texas. From 1995 to 1997, he served as Manager of Commercial Lending for Main Street Mortgage, a subsidiary of Goldman, Sachs & Co. in St. Petersburg, FL. Prior to joining Main Street, he served as President of Funding Incorporated for seven years and operated its San Antonio, TX office. He is former Executive V.P. of Citadel Mortgage Co. (San Antonio, TX), one of the nation’s first FHA-approved multifamily co-insurers and Fannie Mae DUS lenders. As a result of this experience Mr. Kirton has an extensive knowledge of multifamily lending, financial operations, development and management. He is a regular guest lecturer at Rice University. Mr. Kirton earned a B.A. in Economics from Washington University in St. Louis. Mr. Kirton is married, he and his wife have three children and several side businesses. Basketball, tennis, skiing and mountain biking are Mr. Kirton’s favorite forms of recreation.

Dennis has over 20 years of leadership experience in Technology, Network and IoT related industries. Most recently he serves at Realpage as their SVP/GM Smart Building where he is responsible for the transformation and growth for the Smart Building business unit inclusive of the Whitesky, Stratis and Chirp brands. As GM he Holds full P&L responsibility across all facets of the business. Immediately prior to Realpage, Dennis served as President & General Manager as well as SVP Operations for Wyyerd Fiber. In this role, Dennis had purview over the P&L, Operations, development and 60% annualized revenue growth of Wyyerd’s business as an Internet Service Provider for single and multi-family residences in the Southwestern United states. Previously, Dennis served as Senior Vice President, Mountain Region for Zayo where he had responsibility for $320M in annualized revenue and associated operations across 11 states and Western Canada. He has also held leadership positions at two successful startups (Tendril/Uplight & Arrayent) in the IoT and Connected Devices space. Over the years he and has held numerous senior leadership positions at BtoB and BtoC companies such as McCaw Cellular, Nextlink Interactive, XO Communications, Level 3 Communications as well as a earlier stint at Zayo Group where he served as President, Zayo Managed Services. Dennis has a BS in Industrial Engineering from Northwestern University as well as MBA and MA in “Development Economics” from Stanford University.

Sean Landsberg, the Co-Founder and CEO of AppWork, stands at the forefront of innovation in the multifamily maintenance industry. With a robust background in property management operations that spans over a decade, Sean has cemented his reputation as a forward-thinking leader. His most notable role before AppWork was Senior Vice President of Operations at a leading nationwide property management firm, where he honed his expertise and fueled his passion for maintenance. Under Sean's leadership, AppWork is redefining the approach to multifamily maintenance by integrating cutting-edge technology and client-centered solutions. Sean is a staunch advocate for the multifamily maintenance industry, emphasizing the vital role of maintenance and pushing for continual innovation in this field, thereby shaping a more efficient and progressive maintenance landscape.

Dave Lillis is the Chief Executive Officer of DOOR (formerly Latch), a Building Intelligence company redefining how modern properties operate. By unifying access, automation, and building operations into one seamless platform, DOOR helps properties think ahead, reduce complexity, and elevate everyday life. With a background spanning finance, operations, and enterprise technology, Dave brings a proven ability to scale businesses in complex and regulated markets. Before joining DOOR, Dave held leadership roles at Mastercard and Wells Fargo. His experience includes serving as CFO of Mastercard’s Prepaid business, which generated more than $1 billion in revenue with annual growth above 15 percent, as well as implementing Technology Business Management to align more than $1.5 billion of technology expenses with products and services. This enterprise-wide initiative improved transparency, tied technology investments directly to business priorities, and created a structured framework for more effective decision-making. Across these roles, he built a track record of financial discipline, operational efficiency, and successful M&A integration. At DOOR, Dave is leading the company’s evolution from access to intelligence by pairing connected hardware with SaaS automation to unlock new revenue streams, streamline operations, and deliver a seamless living experience. He is recognized for clarity under pressure, aligning teams across functions, and building momentum toward long-term, scalable growth. Dave holds an MBA and a BBA in Accounting and Computer Applications Programming from the University of Notre Dame. He is also a Chartered Financial Analyst (CFA) and a Certified Public Accountant (CPA).

Sean Miller is a seasoned executive leader with more than 20 years of experience scaling growth and innovation across manufacturing, services, and technology businesses serving residential and commercial markets. As Chief Revenue Officer at Lessen, he leads teams that identify customer needs in property services and guide clients through successful partnerships.

Jess Parsons is Area Vice President of Marketing at Calix, leading go-to-market strategy for managed service providers, with a focus on managed Wi Fi and connectivity solutions for multi-dwelling environments. She brings 15+ years of experience translating complex network technologies into scalable, market-ready offerings that drive growth. Jess is known for connecting product innovation to real-world customer needs, helping providers unlock new revenue streams and elevate end-user experiences.

Mariam Rogers Walker is a trailblazing visionary in the property technology sector, renowned for her transformative impact on multifamily living. As the Sr. Director of Community Access Solutions at Chamberlain Group, Mariam leads the charge in integrating cutting-edge technologies that redefine the resident experience and elevate community living standards. Throughout her distinguished career, Mariam has held pivotal roles such as Vice President of Channel Sales at SmartRent and Director of Multifamily Sales at Brivo. In these capacities, she has not only driven substantial growth but also spearheaded innovative solutions that have become benchmarks in the industry. Her strategic foresight and unwavering commitment to excellence have positioned her as a vanguard of smart building solutions. Mariam's influence extends far beyond her professional achievements. With a noteworthy LinkedIn network of over 30,000 followers, she is a sought-after thought leader and a powerful voice in proptech. Her insights resonate across the industry, inspiring peers and shaping the future of property technology. Balancing her remarkable career with personal endeavors, Mariam is a devoted mother and a certified Golf Fitness instructor. Her dedication to family and personal well-being underscores her holistic approach to leadership and life. Mariam Rogers Walker's relentless pursuit of innovation and her passion for community-centric solutions make her an exemplary figure in the proptech arena. Her insight promises to ignite new perspectives, challenge conventional thinking, and inspire action towards a smarter, more connected future in multifamily living.

Josh Siddon VP, IT Architecture | MAA – Mid-America Apartment Communities Josh Siddon serves as Vice President of IT Architecture at MAA (Mid-America Apartment Communities), an S&P 500 multifamily REIT with more than 100,000 units across 16 states. In his role, Josh leads MAA's AI design and implementation, architecture and modernization of MAA's enterprise technology platform, with a particular focus on managed Wi-Fi infrastructure, network design, and connected community solutions deployed at scale across MAA's portfolio. His work encompasses vendor strategy, network performance engineering, and the evaluation and adoption of emerging property technologies that drive operational efficiency and elevate the resident experience. Josh brings more than two decades of IT leadership experience spanning multifamily real estate, retail, and public sector organizations. Prior to his current role, he held executive technology positions at Fogelman Properties, Fred's Inc. (CIO & SVP), and Shelby County Schools (Memphis, TN). He is an active member of SIM (Society for Information Management), serves on the USF Cybersecurity Advisory Committee, and is a supporter of FIRST Robotics. Josh is based in the Memphis metropolitan area.

Todd is a trusted multifamily industry veteran with almost 30 years of experience advising operators and providers to help them create happier residents in MDU communities using technology. He’s shared his insights and expertise on numerous industry leading podcasts, as a speaker at national conferences and was featured in Property Technology Magazine. He’s currently the Director of Business Development for Cambium Networks, the leader in purpose-built wired and wireless solutions for multifamily, student housing, senior living and affordable communities.

Joesar Watkins is a Digital Resident Engagement Manager at Atria Senior Living, where he leads the delivery of resident-facing technology initiatives across senior living communities. With a background in computer science and business, he specializes in bridging technology, operations, and user experience to improve engagement and service outcomes for residents. His work includes overseeing digital signage, connectivity solutions, device deployments, and vendor partnerships, while collaborating closely with IT leadership on strategy, standards, and continuous improvement. Joesar is passionate about using technology to enhance quality of life and create seamless digital experiences in senior living environments.

Amy Barricelli is a senior multifamily real estate executive, growth strategist, and nationally recognized speaker with more than 25 years of experience driving revenue growth, brand transformation, and people-centered performance across the rental housing industry. As Executive Vice President of RR Living, she leads national branding, marketing strategy, sales enablement, and revenue acceleration across a diverse portfolio that includes multifamily communities, new developments, lease-ups, build-to-rent assets, and stabilized properties. Known for her ability to bridge strategy and humanity, Amy combines data-driven decision-making, emerging technology, and authentic leadership to elevate both asset performance and resident experience. Her work focuses on transforming leasing and operations from transactional functions into experience-driven, trust-based engines of growth. Throughout her career, she has held senior leadership positions with nationally recognized organizations including Korman Communities, Merion Residential, and DLP Capital, where she led portfolio-wide growth initiatives, brand evolution, and operational transformation. A respected industry voice, Amy is a sought-after speaker, panelist, and podcast guest. She has presented at major conferences including RETCON and NAA's Apartmentalize, where she spoke on the importance of staying human in an AI-driven world, and regularly contributes to conversations on leadership, innovation, culture, and the future of multifamily housing. Her insights have been featured through platforms such as Multifamily Women®, Humans of Multifamily, and Real Estate Business Outlook, where she shares perspectives on adaptive leadership and sustainable growth in an evolving market. Beyond her professional achievements, Amy is deeply committed to community impact and inclusive leadership. She serves as Co-Chair of the Central Florida Entryway™ City Advisory Board, helping create employment pathways for individuals transitioning out of homelessness, and is an active member of the Multifamily Innovation® Council and Chief®, a national network of senior executive women leaders. Amy holds a Bachelor of Arts from Saint Joseph’s University, a Master of Arts from Villanova University, and completed postgraduate studies at Oxford University. She is recognized for her authentic voice, strategic clarity, and ability to inspire leaders to build high-performing teams without losing sight of what matters most — people. She is also the Founder and Executive Director of HAVEN Home Sanctuary, a nonprofit organization dedicated to advocating for special-needs and aging dogs often overlooked by traditional rescue systems.

James Malone, CRO, DOOR

Brad McLaughlin, Director, Community Technologies, AMLI

Jackie Ware, CEO, Pegasus Residential

Pratik Dhebri is a senior enterprise product and digital transformation executive specializing in multifamily platforms, smart building ecosystems, and AI-enabled operating models. He currently leads digital product strategy and AI initiatives for a $30B+ publicly traded multifamily REIT, where his teams have driven substantial operating margin growth through platform modernization, data integration, and intelligent automation. Pratik has held executive leadership roles at global real estate and technology organizations, managing multi-million-dollar digital P&Ls and consolidating complex product portfolios into scalable, customer-centric platforms. His work spans resident experience, building systems integration, IoT enablement, pricing and revenue optimization, and data-driven property operations. With over 20 years of experience aligning product, engineering, and business strategy, Pratik focuses on how smart building technologies and AI can translate into measurable portfolio performance, operational efficiency, and differentiated resident engagement at scale.

Melanie French is a respected expert in multifamily management, strategic planning, property operations on all asset types, human capital, organizational development, financial execution and executive leadership. With over 20 years in executive roles at top firms like Cortland, AIMCO, and DLP Capital, she brings deep industry insight and proven leadership to every endeavor. As RR Living’s first Chief Executive Officer, Melanie oversees all operational functions and is focused on ensuring that each owner’s business plan is successfully achieved. She believes sustainable growth starts with attracting and developing top talent—ensuring over 30,000 residents in RR Living communities feel truly at home. An active member of the Forbes® Council and a 2024 Chief® member, Melanie also serves on the Multifamily Innovation® Council and has been a regular speaker at leading real estate conferences including IMN, MFE, NMHC, NAA and Bisnow®. Before joining RR Living, Melanie was Managing Principal and President at DLP Capital, where she led all real estate operations across 12,000+ units. At Cortland, she served as EVP over property management, growing the management platform from 9,000 to over 50,000 units, overseeing more than $200 million in renovations. Her 13-year tenure at AIMCO saw her rise from RVP to SVP of Learning & Organizational Development, supporting 200,000+ apartment homes nationwide. She holds certifications as an IREM® CPM, SPHR, and DDI® Master Trainer & Facilitator. Melanie is a frequent speaker, panelist, and thought leader in the industry. Her journey began as a leasing consultant, where she discovered her passion for turning apartments into long-term homes. Known for her gritty yet approachable leadership, she’s celebrated for mentoring future leaders and empowering high-performing teams. Outside of work, Melanie enjoys reading, boating, traveling, and time with her grandchildren alongside her husband of over 35 years.

Adam Hepworth, a trailblazer in the smart building industry since 1999, long before the era of smartphones. With visionary foresight, Adam pioneered web interfaces for building management, laying the foundation for today's intelligent infrastructures. Through highs and lows, Adam's resilience has been unwavering. A founding partner of Solexica, Connectrix Citylink & Della Connect, and a distinguished Senior Executive, he boasts a stellar track record in the global automation and smart building sectors. Throughout his illustrious career, Adam has masterfully navigated challenges, transforming them into opportunities and leading businesses to unparalleled success.

As Director of Smart Building Technology at Greystar, I lead the development and implementation of innovative solutions that enhance the efficiency, sustainability, and profitability of multifamily properties. I establish and maintain strong relationships with clients, partners, and vendors to drive the adoption and growth of modern community Wi-Fi and smart building technology solutions across Greystar's portfolio. I am always eager to learn new skills, collaborate with diverse teams, and contribute to Greystar's mission of redefining excellence in apartment living.

As Vice President of Product Strategy with over 10 years of experience in the industry, Ed has demonstrated a strong aptitude for leveraging technology to drive organizational success. He brings a passion for sports, gaming, and outdoor activities to his work and the valuable skills and discipline honed as an Eagle Scout. Ed's career with Preiss began in 2012 as a leasing agent, where he quickly distinguished himself as a driven and results-oriented professional. Through a combination of hard work, strategic thinking, and a commitment to excellence, he steadily progressed through the ranks, taking on roles of increasing responsibility and scope. Today, as Vice President of Product Strategy, Ed plays a critical role in shaping the company's technology strategy and driving innovation across the organization. From identifying emerging trends and technologies to overseeing the development and implementation of cutting-edge solutions, He is dedicated to ensuring that Preiss remains at the forefront of the industry. With a deep understanding of the complex interplay between business needs, user experience, and technical requirements, Ed is able to bridge the gap between varying stakeholders, helping to align goals and achieve success. Whether working with executive leadership or front-line staff, he is committed to fostering a culture of collaboration and innovation that supports growth and drives results. In addition to his work with Preiss, Ed is an active community member, volunteering his time and expertise to various charitable organizations. Ed is committed to ongoing learning and professional development to stay at the forefront of his field.

Mr. Kirton co-founded Buckhead Investment Partners in 1996 and since inception Buckhead has served as the general partner on the development of 4,000 multifamily units in multiple communities in Texas. From 1995 to 1997, he served as Manager of Commercial Lending for Main Street Mortgage, a subsidiary of Goldman, Sachs & Co. in St. Petersburg, FL. Prior to joining Main Street, he served as President of Funding Incorporated for seven years and operated its San Antonio, TX office. He is former Executive V.P. of Citadel Mortgage Co. (San Antonio, TX), one of the nation’s first FHA-approved multifamily co-insurers and Fannie Mae DUS lenders. As a result of this experience Mr. Kirton has an extensive knowledge of multifamily lending, financial operations, development and management. He is a regular guest lecturer at Rice University. Mr. Kirton earned a B.A. in Economics from Washington University in St. Louis. Mr. Kirton is married, he and his wife have three children and several side businesses. Basketball, tennis, skiing and mountain biking are Mr. Kirton’s favorite forms of recreation.

At Asset Living, I focus on optimizing operations across a portfolio of 20,000 apartment homes across 7 states, blending strategic initiatives and property management expertise. My tenure in the industry, marked by strategic growth and operational excellence, reflects a steadfast commitment to enhancing asset performance and fostering innovation in multi-family housing. Previously, as Director at Christopher Todd Communities, I played a pivotal role in national expansion, contributing to the pioneering success of the build-to-rent sector. My professional journey is underscored by a dedication to industry education and a drive to influence positive change, illustrated by my active engagement with the Arizona Multihousing Association and the Arizona Department of Real Estate Education Advisory Committee.

Matt Knight is a PropTech investor focused on Seed-stage investments in the US. He is the founder and owner of the largest angel group in the world focused exclusively on technology in real estate - PropTech Angel Group. He is also the Executive Director of the Foundation for Innovation in Real Estate ("FIRE") whose mission is to catalyze high-impact innovation in the world's largest asset class. Matt was formerly a partner at Sway Ventures and Shadow Ventures. Both are venture capital funds focused exclusively on construction and real estate technology. Matt was responsible for capital formation as well as deal sourcing and underwriting. During his venture capital days, he helped build an incubator, an accelerator, and an annual summit. Matt often speaks and writes about emerging trends or false narratives in PropTech via his newsletter - Vertical. Prior to venture capital, Matt had a decade-long career in institutional real estate and was involved in more than $1B of commercial transactions. He holds a Bachelor of Arts degree from Davidson College and lives in Phoenix, AZ.

Dave Lillis is the Chief Executive Officer of DOOR (formerly Latch), a Building Intelligence company redefining how modern properties operate. By unifying access, automation, and building operations into one seamless platform, DOOR helps properties think ahead, reduce complexity, and elevate everyday life. With a background spanning finance, operations, and enterprise technology, Dave brings a proven ability to scale businesses in complex and regulated markets. Before joining DOOR, Dave held leadership roles at Mastercard and Wells Fargo. His experience includes serving as CFO of Mastercard’s Prepaid business, which generated more than $1 billion in revenue with annual growth above 15 percent, as well as implementing Technology Business Management to align more than $1.5 billion of technology expenses with products and services. This enterprise-wide initiative improved transparency, tied technology investments directly to business priorities, and created a structured framework for more effective decision-making. Across these roles, he built a track record of financial discipline, operational efficiency, and successful M&A integration. At DOOR, Dave is leading the company’s evolution from access to intelligence by pairing connected hardware with SaaS automation to unlock new revenue streams, streamline operations, and deliver a seamless living experience. He is recognized for clarity under pressure, aligning teams across functions, and building momentum toward long-term, scalable growth. Dave holds an MBA and a BBA in Accounting and Computer Applications Programming from the University of Notre Dame. He is also a Chartered Financial Analyst (CFA) and a Certified Public Accountant (CPA).

Shahrukh Raheem is passionate about technology's impact on business and society. With extensive experience of leading product innovation, strategy, AI and technology transformation projects across multiple sectors globally, Shahrukh leads the software product management and analytics business functions at Amazon / eero. Shahrukh was also recognized as a Siebel Scholar at MIT and has led SaaS, automation and AI-driven products in his past roles at Cisco, Accenture and Credit Suisse.

Josh Siddon VP, IT Architecture | MAA – Mid-America Apartment Communities Josh Siddon serves as Vice President of IT Architecture at MAA (Mid-America Apartment Communities), an S&P 500 multifamily REIT with more than 100,000 units across 16 states. In his role, Josh leads MAA's AI design and implementation, architecture and modernization of MAA's enterprise technology platform, with a particular focus on managed Wi-Fi infrastructure, network design, and connected community solutions deployed at scale across MAA's portfolio. His work encompasses vendor strategy, network performance engineering, and the evaluation and adoption of emerging property technologies that drive operational efficiency and elevate the resident experience. Josh brings more than two decades of IT leadership experience spanning multifamily real estate, retail, and public sector organizations. Prior to his current role, he held executive technology positions at Fogelman Properties, Fred's Inc. (CIO & SVP), and Shelby County Schools (Memphis, TN). He is an active member of SIM (Society for Information Management), serves on the USF Cybersecurity Advisory Committee, and is a supporter of FIRST Robotics. Josh is based in the Memphis metropolitan area.

Todd is a trusted multifamily industry veteran with almost 30 years of experience advising operators and providers to help them create happier residents in MDU communities using technology. He’s shared his insights and expertise on numerous industry leading podcasts, as a speaker at national conferences and was featured in Property Technology Magazine. He’s currently the Director of Business Development for Cambium Networks, the leader in purpose-built wired and wireless solutions for multifamily, student housing, senior living and affordable communities.

Joesar Watkins is a Digital Resident Engagement Manager at Atria Senior Living, where he leads the delivery of resident-facing technology initiatives across senior living communities. With a background in computer science and business, he specializes in bridging technology, operations, and user experience to improve engagement and service outcomes for residents. His work includes overseeing digital signage, connectivity solutions, device deployments, and vendor partnerships, while collaborating closely with IT leadership on strategy, standards, and continuous improvement. Joesar is passionate about using technology to enhance quality of life and create seamless digital experiences in senior living environments.

INDUSTRY EXPERTISE: Consumer electronics, mobility services and devices, connected health and wellness. Kristen Hanich heads Parks Associates' consumer electronics and mobility research, with expertise in other verticals including connected cars, mobile networking, healthcare, wellness, and independent living. She leads a mix of custom and syndicated research projects throughout the year, with a focus on major players and emerging trends. Kristen specializes in bridging the gap between data-driven and narrative approaches to understanding the consumer markets via a mix of qualitative and quantitative research approaches. Kristen has dual master's degrees in applied anthropology and public health from the Universities of North Texas in Denton and Fort Worth. She earned her BSc in health at the University of Texas at San Antonio and has a graduate certificate in Geographic Information Systems.

Daniel is responsible for smart home research involving market trend analysis, competitor and positioning assessments, technology evaluations, and forecasts of relevant industry metrics. Daniel is a market research industry veteran with 13 years of experience across multiple research types such as shopper insights, brand equity and brand health tracking, and customer experience. Daniel has also conducted research across multiple sectors such as consumer packaged goods, consumer electronics, specialty retail, and transportation, travel, and hospitality. Daniel has a BA in Sociology from the University of Texas at Arlington, with specializations in Research and Evaluation, Diversity, and Family and Gender Studies.

Jennifer Kent is SVP and Principal Analyst at Parks Associates, where she leads research and strategy across the connected home, consumer technology, and digital services markets. A widely recognized industry expert and sought-after speaker, she is known for her insights into market trends, growth opportunities, and evolving business models. Her work spans residential, SMB, and multifamily sectors, with a focus on how connected technologies are transforming customer engagement, service delivery, and revenue strategies. Jennifer helps companies identify where growth is coming from and how to capture it through data-driven insights on consumer behavior, technology adoption, and ecosystem expansion.

Parks Associates mission is to help companies navigate the changing consumer technology landscapes through data-driven market insights, extensive consumer and industry intelligence, and executive conferences. With over two decades of dedication to the company, Elizabeth Parks, President and Chief Marketing Officer, has been instrumental in shaping its growth and success, along with the continued focus of delivering timely and quality industry and consumer insights on the broadband, entertainment, connected home and SMB industries. Elizabeth's commitment to Parks Associates' overarching mission is unwavering. Parks Associates provides clients with the most comprehensive consumer and industry research and analysis to empower businesses to make informed decisions in an ever-evolving landscape. Elizabeth's journey with Parks Associates began after graduating with a BA in psychology from the University of Texas at Austin. She lives in Plano Texas with her husband and three children.