The smart spaces market is scaling quickly as operators, owners, and solution providers align around connectivity, automation, and service-led differentiation. Join for a networking breakfast and  connect with peers to start the day.

Smart space adoption is moving from pilots to portfolio-wide programs as properties pursue both operating efficiency and new recurring revenue opportunities. Parks Associates will present market sizing and adoption insights, highlighting where platforms, bundles, and tiered services are gaining traction. This session helps ground the focus of the event in data and clarify where the strongest near-term growth and monetization pathways exist.

Connectivity has become the enabling layer for nearly every smart amenity, from access control and Wi-Fi to energy management and resident apps. Speakers will discuss deployment models, ownership and operating structures, and how to design resident-ready infrastructure that supports multi-vendor interoperability. Speakers help  define best practices for scalable connectivity that unlocks differentiated services and future technology upgrades.

The market is converging on platform-centric strategies as stakeholders look to simplify deployments and accelerate time-to-value across properties. The keynote speaker will address how leaders are prioritizing investments, managing change, and creating competitive differentiation through technology and service design.

Property operations are being redefined as connected platforms and analytics mature, enabling consistent execution at scale across distributed portfolios. Panelists will discuss how operators are integrating systems, automating workflows, and using portfolio intelligence to drive staffing efficiency, maintenance performance, and service quality. The goal is to show how a platform approach turns operational data into measurable NOI impact.

As buildings become more connected, cybersecurity and compliance are becoming board-level requirements that directly influence vendor selection and deployment architecture. Speakers will cover emerging regulatory expectations, device and data governance, and practical approaches to reducing operational and reputational risk in smart properties. The goal is to help stakeholders build security-by-design programs that support scalable, compliant deployments.

Smart property innovation is accelerating as targeted solutions prove they can scale and deliver outcomes within broader platform ecosystems. The spotlight speaker will share a focused deployment story, including implementation choices, adoption drivers, and performance results tied to operations or resident services. The goal is to provide a concrete example of how strategy becomes a repeatable, scalable deployment model.

The insurance landscape is evolving as connected property data improves visibility into risk and enables proactive mitigation rather than reactive claims management. Panelists will discuss mitigation technologies, claims automation, and how risk intelligence platforms are changing underwriting, partner relationships, and operating requirements for properties. This session highlights the deployments and data-sharing models that reduce losses while creating new value for both insurers and property stakeholders.

Monetization strategies are expanding as operators look beyond rent to generate recurring revenue through technology-enabled services and premium amenities. The presenter will explore tiered service models, bundle design, and partnership approaches that align platform capabilities with resident willingness to pay and owner ROI requirements.

AI adoption is accelerating as property stakeholders seek to improve service levels while addressing staffing constraints and operational complexity. Speakers will discuss where AI is being deployed today—workflow automation, predictive maintenance, resident communications, and decision support—along with the platform and data requirements behind it. This session highlights practical, near-term AI use cases that deliver measurable efficiency and experience gains.

As deployments scale, the market is demanding more rigorous measurement to justify investment and to standardize performance expectations across portfolios. Panelists will discuss how they evaluate ROI and NOI impact, what KPIs matter most, and how platforms can improve attribution across operations, energy, and resident services.

The market is shifting toward connected, software-driven properties where platform strategy determines how quickly new services can be deployed and monetized. Parks Associates will share research on adoption, investment priorities, and the role of bundled and tiered services in driving differentiation.

Operational technology is becoming a competitive lever as properties use platforms to standardize service delivery and improve performance across portfolios. Panelists discuss integrating systems, automating workflows, and deploying tools that address staffing constraints while improving maintenance response and resident satisfaction.

Access control is evolving into an identity-centric platform layer that supports automation, security, and premium resident amenities. Speakers will discuss deployments that connect access with property apps, visitor management, and operational workflows, along with the interoperability and cybersecurity requirements behind those integrations. This session highlights how access strategy is a foundation for differentiated services and scalable operations.

Innovation is accelerating as vendors and property stakeholders demonstrate measurable results from platform-led deployments and service design. During lunch and recognition, participants will highlight standout programs and discuss what drove adoption, operational impact, and differentiation. This session is focused on what “successful innovation” looks like in practice and to connect attendees around repeatable strategies.

Senior living is adopting connected solutions as operators seek to improve safety, care coordination, and resident experience while managing staffing pressures. Speakers will discuss deployments of assistive technologies, monitoring platforms, and integrated workflows that support caregivers and families while protecting privacy.

Energy management is becoming a strategic priority as operators face rising costs and increasing expectations for sustainability and resilience. Panelists will discuss deployments of energy platforms, analytics, and automation that improve performance, support reporting, and integrate with broader building systems. Speakers focus on how strategies around  energy can provide measurable operational value and potential service differentiation.

Innovation in property technology is accelerating as new platforms and services challenge legacy approaches to operations and amenities. Speakers will highlight breakthrough solutions and discuss where they fit into deployment roadmaps, integrations, and tiered service strategies.