Investing in multifamily real estate involves purchasing and managing properties that have multiple residential units, ranging from duplexes to large apartment complexes. This type of investment can offer a stable income stream through rent collection and potential for capital appreciation The session is about discussing the role of technology in enhancing the financial dynamics of multifamily real estate investments. It covers how data analytics, property management software, and tech amenities improve investment decisions, operational efficiency, and tenant experiences. The goal is to highlight how adopting these technological advancements can lead to better returns, risk management, and market participation for investors.

Discover how cutting-edge technologies are driving new value propositions, transforming guest experiences, and revolutionizing operational efficiency in the dynamic world of hospitality. Gain valuable insights and industry perspectives from the experts at the forefront of technological advancements, including access control, comfort, and entertainment.  

Join industry experts as they explore how technology is revolutionizing senior living environments, enabling personalized care, enhanced safety, and improved quality of life for older adults. Gain valuable insights into the latest advancements in PropTech specifically tailored to the unique needs of seniors, and explore how these tech-enabled properties are shaping the future of senior living.

The future of housing is connected. Consumers increasingly expect their homes, offices, and virtually anywhere they go to have smart solutions that are convenient, green, and secure and built upon a reliable and high-performing home network. Parks Associates provides opening comments on the role of technology in smart spaces and specifically in the MDU market.

Multi-dwelling unit (MDU) property owners and managers, made up of smart apartments and smart condominiums, senior living, and student housing, are evaluating and investing in technology that opens a new generation of property management and resident experience. This opening session, featuring leading industry players, addresses the challenges and opportunities of adding tech into buildings.

Service providers have an inherent advantage in that they have an existing relationship with the MDU, particularly if they already supply bulk internet services. With the new FCC ruling to prohibit exclusive revenue-sharing agreements between ISPs and MDUs, bulk internet agreements allow MDUs to re-capture this lost revenue stream while improving the resident experience. This session addresses the role of broadband services, including managed Wi-Fi networks, adoption of smart home devices, and the competitive MDU market.

Sponsored by Eleven Software

The ability to attract and retain residents, increase rent, and improve property security are the leading benefits that can prompt smart home device adoption. But the most important factor for smart home vendor selection is the integration of smart home systems into existing property management systems. This session highlights leading owner and property manager expectations for adding new tech to buildings and what services are most important.

 Parks Associates’ team takes the stage to highlight key insights shared throughout the day and answer audience questions.

Sponsored by Cox Communities

Sponsored by ADT Multifamily

 Sponsored by Blink Charging

Businesses looking to deploy tech solutions must also keep in mind operational efficiencies and their five-to-ten-year technology roadmap. Scalability and adaptability are essential. This session examines new requirements as building managers and owners look to enable new solutions that provide personalization and new services that focus on safety and security.

Partnerships will be a core part of tech-enabled services in MDUs. Device vendors must understand how the need for dedicated networks, integration with property management software, and security and privacy concerns impact properties’ willingness and ability to implement smart solutions. Solution vendors must also create proposals that adequately demonstrate the business benefits of smart solutions and meet property manager and owner expectations for ROI. This session addresses the near- and long-term future for tech in MDUs.

Sponsored by LiftMaster

Property managers find smart home use cases that prevent theft and burglary most appealing. Parks Associates data consistently finds that security/safety use cases resonate among all US internet households, and we anticipate seeing networked cameras added to more properties. Smart cameras are the most prevalent smart home devices installed in common areas, but smart light bulbs/lighting are popular in units and common areas, highlighting the strength of the security and safety value proposition. This session addresses the solutions beyond access control and their value to residents and property managers.

As the real-estate industry becomes increasingly tech-focused, investing in experience-driving technologies is more important than ever. Explore the role of PropTech, with a specific focus on how to strategically invest in technologies that enhance the customer experience from the lenses of property owners, investors, and operators. We will dive into the understanding of opportunities and challenges associated with property technology deployment, and practical strategies for integrating these technologies into their operations to drive success.

Sponsored by Vantiva

Parks Associates research team shares insights on the growing revenue opportunity directly related to technology in buildings – from hospitality to apartments to student housing and senior living. This presentation quantifies the opportunity and highlights challenges with integration.

Energy management savings are a huge driver for consumers and property owners. In addition, there is growing demand for clean air. These solutions include smart thermostats, as well as smart outlets, smart lights, and connected HVAC systems. This top value proposition offers an important benefit to reduce OPEX—smart lighting and energy management solutions allow managers to remotely adjust lighting and temperatures in unoccupied units. This session addresses the implementation of new tech related to energy management and healthy air solutions.

New tech solutions can reduce risks from theft and losses or damage from inclement weather or malfunctioning equipment. The extent of these use cases depends on the equipment and levels of integration, but they offer a variety of opportunities to secure the property. While the main benefit is mitigation from loss, some insurance companies are starting to offer discounts for smart solutions, notably in the single-family housing sector. This session addresses the impact of proptech on insurance and MDUs.

Sponsored by Aquana

As tech advances, new services are required and in demand, including EV charging and delivery services. As EV adoption grows, consumers will look to apartments to provide charging stations, and property developers will turn to sensor-based technologies to help manage the experience. The new reliance on ecommerce creates demand to offer secure delivery options as well. This session examines the new opportunities to provide added value for residents.

The MDU market offers significant revenue potential with benefits for multiple players, including MDU owners and their staff and residents. With careful consideration to connectivity networks, integration with property management software, resident security and privacy, and training and support, vendors can offer a comprehensive solution that meets the needs of the different stakeholders and will tap into the full revenue-generating potential of this market. This session provides the integrator perspective including opportunities and challenges.

IoT sensors and devices capture data and perform tasks, communicating over IP and other protocols with cloud or local systems to create intelligent systems and enable automation. These solutions support a wide variety of use cases, enabling more functionality while saving companies money and increasing revenue opportunities. Parks Associates provides an overview of the BIG opportunity in MDUs.

Smart Wi-Fi technology, mesh networking products, and new cybersecurity solutions have also become increasingly important as consumers require private spaces in every room of their household to conduct their business. This research presentation highlights Parks Associates’ latest research on demand and opportunity for bulk broadband services in buildings.

Resident requests are a key motivator for property managers and owners in deploying smart home solutions. The top five most requested features are automated lighting, smart appliances, increased levels of security in common areas, increased broadband speed, and remote access to residential units. This session highlights perspectives from industry players on the ideal solutions for property managers and owners.

Consumers have a growing expectation for smart home technology, and these new devices help differentiate with modern lifestyle marketing and practical benefits.

To maximize success, integrations and partnerships will be critical for service providers to create a holistic experience for consumers in multifamily. Integrating smart home devices will allow for the creation of fully connected systems in a property, as well as for the resident experiences. Consumers now expect advanced technology solutions that would require a platform to enable new services, like energy management, video storage and verification, access / control applications and more. These industry presentations highlight key solutions and vision for a connected experience.

Sponsored by Nice

Sponsored by ADT Multifamily

Companies are investing in new technologies in building environments to enable the next generation of applications and services. This opening research presentation highlights the state of the market and the huge challenges and opportunities.

To gain the full ROI on technology investments, building owners and managers expect their deployments to last for many years. This session addresses the requirements needed for the cloud-based systems, running next gen software and the broadband and Wi-Fi requirements necessary for future proofing.

Proptech and building management solutions can also enable new use cases, such as access control mechanisms that enable self-guided tours for prospective tenants. These benefits typically require centralized control, as well as the ability to integrate with existing building management solutions, to be fully realized. This session brings industry leaders together to talk about the new technology bringing these different systems together to provide new value through data insights and operational efficiencies.