If you’re a tech enthusiast, you probably already have a few “smart” appliances. But even if you don’t have any, you likely know someone who does. A report published in October by Parks Associates, an emerging consumer technology research firm, surveyed 10,000 US households connected to the internet and found that 27% had bought a smart home device in the previous 12 months.
From the article, "7 Smart Home Devices You Should Add To Your Space in 2023," by Bridget Reed Morawski.
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