Virtual Care: Current and Future Demand

Interest in features and solutions among care organizations is now more nuanced than prior to the pandemic, with interest differing according to the size and specific needs of organizations. Private practices require more streamlined and simpler solutions than larger organizations. They cannot assume that patients will be willing to download an app and create a unique account with a username and long-term password. This session addresses the new platforms emerging to meet demand and the advanced solutions offering new customer healthcare experiences, providing more patient-centric and holistic care.

11:00 AM CT

Welcome & Analyst Insight

Telehealth usage has leveled out at majority adoption among US internet households. In 2022, telehealth usage among US internet households dropped, from its pandemic high of 64% adoption in 2021 to 55% adoption. This research presentation provides highlights on the drivers and barriers to virtual care including the latest adoption and use of these services.

Jennifer Kent, VP, Research, Parks Associates

11:15 AM CT

Making Virtual Care Smart: Sensors, Platforms, and AI

According to Parks Associates research, over half of diabetics report that their care provider has given them a connected health device in the past 12 months. A quarter report that this device is specifically to monitor an ongoing chronic condition. This session addresses the advancements in technology, the integration of devices and services, and new tools empowering and helping consumers have a better understanding of personal health metrics.

David Albert, Founder & Chief Medical Officer, AliveCor

Mark Felice, VP Business Development & Licensing, Valencell

Aaron Goldmuntz, COO, Center for Medical Interoperability; Chair, Connectivity Standards Alliance Health and Wellness Working Group

David Maman, Founder & CEO, BINAH.AI

Lainie Muller, Senior Director, Business Development, Health & Wellness, Alarm.com

Moderator: Kristen Hanich, Director, Research, Parks Associates

12:00 PM CT

Visionary Spotlight

Robert Rose President & CEO MedWand

Moderator: Jennifer Kent, VP, Research, Parks Associates

12:30 PM CT

Closing Comments

Tuesday, May 23

Pre-Show Workshop - Modern Living: Growing Demand for Home Technology

10:00 AM CT

Welcome: State of the Connected Home

Parks Associates research team provides an update on market shifts in 2023, the adoption of connected devices, including smart home, entertainment, healthy and energy devices. This opening presentation features research from the firm’s survey work of 10,000 internet US households.

10:30 AM CT

Industry Roundtable - Beyond Security: Video Analytics Driving New Opportunities

AI and advanced video verification technologies are changing the landscape for video security devices. The new capabilities create more context to understand scenarios and determine the best ways to respond. This session highlights the many new use cases and capabililties for video technologies in the home.

Peter Giacalone, President, Giacalone Associates

Troy Iverson, Senior Vice President Sales & Marketing, AvantGuard Monitoring Centers, A Becklar Company

Sai Reddy, CEO, CamerEye

Andreas Rudyk, CEO, Smartfrog & Canary Group

11:15 AM CT

Demand Response, EVs, and the Smart Home

Consumers are interested in saving energy and understanding what actions can be taken to reduce energy consumption. This session highlights current adoption of energy devices and the implications for the future of energy as utilties and the government seek to reduce the load on the grid through renewable energy resources and demand response.

11:30 AM CT

Demand for Connected Health at Home

Consumers continue to adopt connected devices. Now, 51% of US households have a least one connected health device. There is growing familiarity and use of telehealth and virtual care as a result of the pandemic. In addition, remote patient monitoring solutions are creating new opportunities for more patient-centric care. This research presentation highlights consumer adoption of and interest in new health to home solutions.

11:45 AM CT

Q&A with Parks Associates Research Analysts

Join the Parks Associates team for a short Q&A sessions where attendees can ask questions about research or industry developments presented in the morning.

12:00 PM CT

Lunch

1:00 PM CT

Multifamily and SMB: Growing Opportunities

New applications and services stemming from IoT platforms are enabling small-to-medium business (SMB) and MDU owners and managers to have greater insight into the metrics and real-time analytics of their properties. The integration of new tech also provides great value to the end user and enables monitoring across ecosystems in a business or multi-tenant building. 

1:30 PM CT

Serving Seniors: Technology-based Solutions

The growing senior population will rely on technology solutions to help with healthcare, communications, and living independently as long as possible. This session addresses the growing demand for technology solutions in the home to help caregivers and seniors enhance safety and security, track important health metrics, and communicate with care providers.

Michael Crane, Vice President Global Business Development, Imprint Energy

Gene Wang, Chairman, Care Daily

2:15 PM CT

Home Security Solutions: New Market View

Safety and security have long been the top value propositions for the smart home market. Now, players are expanding on the peace-of-mind concept to end users with new applications of familiar technologies and service models. This research presentation highlights current adoption of home security solutions and market growth.

2:45 PM CT

Closing Comments

Parks Associates wraps up the research workshop with final comments before the opening session.

Welcome Connected Health Summit (colocated with CONNECTIONS™)

3:00 PM CT

Welcome and Opening Comments: State of the Connected Home

Parks Associates welcomes attendees and provides opening comments on the state of the market and future of technology for consumers at home and at work.

3:15 PM CT

Opening Session: Building Connected Home Services

Most connected home product categories have been rising steadily in perceived value as prices fall and the adoption rates and installed base grow. Connectivity and integration of devices enable data to be shared and create new value through services delivered. This session highlights the role of broadband, hardware, software, and security solutions in building connected home services across energy, security, and controls. This session provides insights from key players in the smart home ecosystem.

Dean Avgiris, Executive Director - Xfinity Home, Comcast

Jim Conti, Vice President of Sales and Marketing, Nimbio

Bruce Mungiguerra, CEO, Riverbend Sandler Pools

Kian Saneii, Founder and CEO, Independa

4:15 PM CT

Keynote

4:45 PM CT

Creating Whole-Home Control and Experience

Security system apps continue to be the most common tool for controlling multiple smart home products, but consumers also look to the CE and tech giants as a control point for devices in the home. This session highlights the key channels that have an opportunity to provide a whole-home experience, incorporating security, smart home, energy, and entertainment devices across a unified platform.

Colin Cureton, Senior Director of IoT Home & Life Ecosystems & Marketing, Silicon Labs

Paul Williams, Chief Product Officer, Nice North America

5:45 PM CT

Opening Reception

Parks Associates welcomes conference attendees for networking and refreshments following the day’s sessions.

Wednesday, May 24 - Empowering Consumers with Connected Health

7:30 AM CT

Registration Open

7:30 AM CT

Networking Breakfast

8:30 AM CT

Welcome: Evolution of Healthcare

The rapid expansion of telehealth and remote care brings both challenges and opportunities for players across the healthcare ecosystem. This opening presentation provides insight into the growth of technology solutions and the current market trends in connected health, highlighting Parks Associates’ industry and consumer research.

8:45 AM CT

Remote Patient Monitoring: Devices, Payors, and Consumers

Care providers want remote patient monitoring (RPM) solutions that automate data processing and analytics, showing providers not just the raw results of the tracking but also the meaning of these data. This session addresses the advances in RPM from basic preventative care to management and monitoring of severe disease states and critical conditions. Speakers also address the increased scrutiny with regards to device and data accuracy and the implications for both BYOD models and deployments from care providers and insurers.

Kent Dicks, Founder & CEO, Life365 Health

Ben Weintraub, CEO and Founder, Kajeet

9:45 AM CT

Keynote

10:15 AM CT

10:45 AM CT

Choice in Care: Telehealth, Kiosks, and Retail Clinics

Companies are increasingly offering not just primary care but integrative care with the virtual experience at its core. This includes chronic condition management, mental health, dermatology, and specialist referrals and visits. Connected health devices play a key role in this transformation, offering clinicians insights into patients’ health status that they cannot discover by questionnaires or conversations alone. This session addresses consumer choice in care and how care is shifting.

11:45 AM CT

Fireside Chat: AI + Energy = True Ambient Monitoring

	Christopher Berke Director of Offer Management, Digital Healthcare Eaton
With staff shortages growing, caregivers are increasingly relying on technology to prioritize their time and monitor individuals remotely.  To support these needs, Eaton is applying their AI/ML expertise to inferentially sense activities of daily life through energy use patterns.

12:15 PM CT

Networking Lunch

1:15 PM CT

Research Presentation: PERS and Monitoring

An estimated 14.4M households report using at least one tested solution to care for a loved one, according to Parks Associates research. PERS and medical alert solutions lead the market for caregiver-sourced independent living solutions. This session highlights Parks Associates data showing a high percentage of PERS customers have adopted multiple solutions, including smart speakers and smart home devices, and the implications for care delivery in the home.

1:30 PM CT

Healthy Home: Air, Water, and Comfort

As we shift into a post-pandemic world, the demand for healthy homes and superior air quality has exploded. Clean air is vital to home health, making air quality sensors and smart indoor climate products essential to healthy living. As indoor air quality grows in importance, smart climate control devices such as smart air purifiers and smart humidifiers/dehumidifiers will increase in adoption. This session addresses new solutions that address different air quality issues.

2:15 PM CT

Special Session: Reimbursements and Policy Impacts

2:45 PM CT

Networking Break

3:15 PM CT

Seniors, Caregivers, and Independent Living Solutions

When considering solutions, independent seniors are interested in solutions that can be added to their current home and are self-monitored. Preferences are evenly split between home-based systems and wearable systems. Seniors purchasing solutions for themselves look first to independent living solutions specialists, then to solutions providers, health insurers, and retailers. This session addresses tech solutions for seniors and caregivers, with a special look at purchase channels and growth in PERS.

Jean Anne Booth, CEO, UnaliWear

Kevin Jameson, Volunteer President | Founder, Dementia Society of America

Brock Winzeler, President, Freeus, A Becklar Company

4:15 PM CT

Keynote

Anthony Dohrmann Founder and CEO ECG - Electronic Caregiver

4:45 PM CT

Integrating Data: Sensors, Standards, and Value

Devices with video and audio data capture capacity are the fastest-growing smart home categories, and analytics are improving due to more powerful edge components (chipsets) or more effective and efficient cloud interactions. This session addresses the opportunities for growth as a result of advanced technologies embedded in devices.

Justin McKinney, CEO & Co-Founder, IVANI

Lars Oleson, CEO, Xailient

5:30 PM CT

Networking Reception

Thursday, May 25 - Innovation and Partnerships

7:30 AM CT

Registration Open

7:30 AM CT

Networking Breakfast

8:15 AM CT

Welcome: Passive Monitoring and Health Solutions

The development of smart sensors and the decreasing costs of devices have made it possible to offer chronic disease management, aging-in-place, and post-acute care services in the home. Truly continuous patient monitoring at home typically occurs in one of two approaches: wireless wearable monitoring sensors, patches, and devices or via environmental sensors. This opening presentation highlights new developments and trends in passive monitoring solutions.

8:30 AM CT

Consumerization of Health: The Evolution Continues

The healthcare market is permanently changed as a result of the COVID-19 pandemic. Both consumer and clinician behaviors are altered, and telehealth and connected health device adoption will remain strong for the near future. This opening session addresses the new services and partnerships emerging and the impact on care outcomes.

Ardy Arianpour, CEO & Co-Founder, SEQSTER

9:15 AM CT

Keynote

9:45 AM CT

Networking Break

10:15 AM CT

Connecting Devices with Services

Health devices — both medical-grade and consumer-oriented — are becoming more capable and accessible, expanding the possibility of virtual care models and empowering consumers with more insight into their own health status. This session addresses the role of connected health and medical-grade devices along with the services that enable data sharing and integration with care providers.

James Mault, CEO, BioIntelliSense

11:00 AM CT

Physician Perspectives: Making Virtual Care Work

One of the key limiting factors for virtual visits today is the lack of vital sign and other critical health data to which clinicians would otherwise have access in a facility setting. This lack of data limits the types of conditions that can be treated in a standard virtual consultation model. This session addresses the new models emerging to incorporate medical sensors and devices, which will elevate the level of care that is possible at home and the success of these programs.

Dr. Brad Younggren, Chief Medical Officer and President of Care Innovation, 98point6 Technologies

11:30 AM CT

Keynote

12:00 PM CT

Lunch & Interactive Networking

1:00 PM CT

Research Presentation: Defining the Smart Home

Join Parks Associates for a special presentation explaining key definitions of the connected home and categories tracked over decades. The team shares special insights into methodology and household data.

1:15 PM CT

Selling Peace of Mind: Safety and Security

Consumer demand for Wi-Fi devices like smart cameras and video doorbells will only increase over time. Integration capabilities across smart home devices and security systems create a stickier customer base that is engaged with their system. Security dealers can expand beyond the perimeter of the home with new solutions, including vehicle monitoring and personal emergency services. This session highlights the new role security players have in the home as consumers add more and more connected devices.

Mason Hall, Head of Connected Products, Moen

Greg Mora, Executive Director, Johnson Controls

Keith Puckett, Founder and CEO, Ubiety

2:15 PM CT

Power of Tech: Enabling Accessibility & Independence

2:45 PM CT

Funding the Connected Solutions: View from Investors

In the last 10 years of development, the smart home market has established important foundations for future growth. In 2023 and beyond, solution creators have the necessary ingredients to deliver on the promise of the vision of the smart home where the sum – an intelligent, integrated, helpful home – is greater than the individual parts. This session brings experts from the industry to share their perspectives on where the next stage of growth and investments are coming from.

3:30 PM CT

Closing Comments

Health and Home: Modern Lifestyles

The pandemic amplified concerns around the safety and security of property and family members, driving consumers to seek solutions for these heightened needs. There is rising demand for new smart home solutions that enable independent living, secure delivery, indoor air quality, and advanced security services. This session examines solutions that integrate health and smart home to deliver new benefits and experiences to consumers.

11:00 AM CT

Welcome & Analyst Insight

11:15 AM CT

Fireside Chat: Visionary Spotlight

11:45 AM CT

Data and Analytics: New Sensor Based Tech Driving Applications

12:45 PM CT

Closing Comments

Connected Health Innovation: Devices and Services

The role of at-home medical and wellness devices exploded with the pandemic and continues to grow. Patients and physicians increasingly use connected health devices for use cases such as diagnosing sleep or heart issues and monitoring ongoing chronic conditions, recovery for illnesses, and patients post-discharge from the hospital. These sessions highlight new innovation and advancements in digital health

2:00 PM CT

Welcome & Analyst Insight

The connected health device market overall is following a similar trajectory to the smart home market, with existing product owners comprising an ever-larger percentage of the buyer base. This session highlights adoption of connected health devices and key trends in 2023. The top product categories of consumer-owned connected health products include smart watches, fitness trackers, Wi-Fi weight scales, connected fitness equipment, smart thermometers, and connected blood pressure cuffs.

Kristen Hanich, Director, Research, Parks Associates

2:15 PM CT

Connected Health at Home: New Opportunities for Data Sharing

Connected health devices, particularly wearables, provide users with new insights into their own health and behaviors. Adoption of connected health devices continues to increase over the years, with over half of consumers now owning and using at least one device. Parks Associates research reports that 57% of consumers find sharing device health data appealing and more than one in three seek care providers who offer this. The session addresses the use of health device and data to empower patient care.

Shea C. Gregg, MD FACS, Practicing Trauma Surgeon; Founder and President, FallCall Solutions

Drew Schiller, CEO, Validic

Craig Smith, CEO, eBuyNow

Moderator: Kristen Hanich, Director, Research, Parks Associates

3:00 PM CT

Fireside Chat: Visionary Spotlight

Tony Dohrmann Founder and CEO Electronic Caregiver - ECG

Moderator: Jennifer Kent, VP, Research, Parks Associates

3:30 PM CT

Medical Devices and Expanded Consumer Health Services

Payers and providers are leveraging technology to experiment with new care delivery models. The past few years have seen the advent of virtual-first primary care services, as well as a boom in hospital-at-home programs. This session focuses on omnichannel care support and internal communications tools as well as integrations with connected health devices and platforms. It examines the use of connected devices to complete remote physical exams, remote patient monitoring, and hospital-at-home services.

Mark Khachaturian, PhD, CEO, Wellvii

Nick Knowlton, Vice President, Strategic Initiatives, ResMed SaaS

Dan McCaffrey, Vice President of Digital Health and Software, OMRON

David Moss, Co-Founder & CEO, Care Daily

Brian Taylor, Senior Director, Audiology, Signia

Brad Wiltz, Director, Medical Business, A&D Medical

Moderator: Jennifer Kent, VP, Research, Parks Associates

4:30 PM CT

Closing Comments