1-5 p.m.

Pre-Conference Workshop—Connected Health: Serving Consumers at Home
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Topics:

State of the Market

Consumer Interest in Independent Living Technology

Innovations in Consumer Fitness: Equipment, Content, and Services

Voice Assistants and Privacy

Telehealth: the Consumer Perspective

Lessons Learned: Successful Strategies for Engaging Consumers

Innovation at Transformative Life Stages: New Parents and Caregivers

View Workshop Agenda

5:00 p.m.

Welcome to Connected Health Summit: Wine and Cheese Reception
Sponsored by Parks Associates

7:10 p.m.

Networking at Petco Park Baseball Game
San Diego Padres vs. LA Dodgers
Sponsored by MDLIVE

Empowering Consumers with Connected Health

Wed, Aug 28

7:45 a.m.

Registration Open
Sponsored by Alarm.com

8:00 a.m.

Networking Breakfast
Sponsored by Reemo Health

8:30 a.m.

Welcome: Consumer Engagement Strategies

Presenter: Elizabeth Parks, President, Parks Associates

8:45 a.m.

Role of Technology: Serving Social and Medical Needs

Healthcare stakeholders increasingly recognize the important ways that social, economic, housing, transportation, employment, and family routines impact health outcomes. Connected technologies can detect patterns across many facets of consumers’ lives and provide new insight on these family and social determinants of health. This panel explores the role of connected technology and services for consumers in understanding and achieving their health and wellness goals and for providers in delivering critical new information to better care for their patients.

James Dold, VP Strategy East, Lumeris

Lainie Muller, Director, Health & Wellness, Alarm.com

Roy Raymann, PhD, VP, Sleep Science & Scientific Affairs, SleepScore Labs

Dan Trigub, Head of Uber Health, Uber

George Valentine, Executive Director, New Growth and Development, Cox Communications, Inc.

Moderator: Brad Russell, Director, Connected Home, Parks Associates

9:45 a.m.

Keynote - The Trust Factor: Maintaining Human Connection in the Era of Care Automation

	Andrew Altorfer Co-Founder and Chief Executive Officer CirrusMD
Despite the proliferation of AI in the healthcare market, recent studies show only one in five patients trust AI-generated care information when it comes to virtual care delivery. CirrusMD CEO and Founder Andrew Altorfer discusses the value and implications of first-touch human connection when it comes to building a level of provider-patient trust that measurably improves outcomes, patient satisfaction, and ROI in an increasingly automated virtual care landscape. He also shares unique perspectives on how AI and predictive analytics can be best leveraged to enhance, not replace, the critical element of human connection and support improved clinical decision making and efficiency.

10:15 a.m.

Networking Break
Sponsored by Vital USA

10:45 a.m.

Choice in Care: Telehealth, Kiosks, and Retail Clinics

With the growth of telehealth, retail clinics, and kiosks, consumers have more choice than ever before as to how to seek care. These care sources are increasingly becoming integrated, solving fragmentation across the care ecosystem. This panel assesses drivers of telehealth and other new ways of accessing care and discusses how increasing choice in consumers’ access to care impacts the health ecosystem.

Tori Ames, Program Manager, Telehealth, Cincinnati Children's Hospital Medical Center

Michael Farrell, SVP & GM Hospitals and Health Systems, MDLIVE

John Jesser, President, LiveHealth Online and Employer Solutions, American Well

Brendan Levy, Chief Medical Officer, HeyDoctor

Laura Mackay, Chief Product & Growth Officer, higi

Phil Marshall, Co-Founder & Chief Product Officer, Conversa Health

Moderator: Jennifer Kent, Senior Director, Parks Associates

11:45 a.m.

Fireside Chat—AI in Health: Creating Personalized Insights

AI and machine learning are expanding the value of smart products and systems. The application of various forms of AI to IoT products and services promises to disrupt a variety of vertical industries, including healthcare. While traditional health data sources – claims and EMR data – are episodic and historical, predictive analytics and machine learning algorithms are capable of turning real-time data into actionable and often predictive insights. This session explores how AI and machine learning are advancing healthcare insights and how consumer-reported data from wearables and connected health and home devices can help improve outcomes. It also addresses ongoing challenges in making the most of this new wealth of health data while also securing sensitive personal health information.

Brenda Cass, Data Science Strategist, Validic

Jeff Cutler, Chief Commercial Officer, Ada Health

Kerrie Holley, Technology Fellow, Optum

Moderator: Brad Russell, Research Director, Connected Home, Parks Associates

12:15 p.m.

Networking Lunch
Sponsored by CONNECTIONS™: The Premier Connected Home Conference

1:15 p.m.

Enabling Independence: Addressing Seniors’ Health and Social Needs
Session sponsored by HP

While the physical and cognitive effects of aging can make living in one’s home difficult, nearly all seniors desire to do so. Demographic trends in the US population point to growing senior consumer segments, with many opportunities to offer assistive technology that can enhance seniors’ ability to live safe, active, and healthy lives. This session evaluates the opportunity to better serve seniors’ health and social needs, acknowledge their dignity, and enable independence.

Fran Ayalasomayajula, Head of Population Health, Worldwide, HP Inc.

Sanjay Khurana, VP Caregiving, AARP

Bijou Lulla, CEO, Smaart House

Andrew Parker, Founder and CEO, Papa

Moderator: Dina Abdelrazik, Senior Analyst, Parks Associates

2:15 p.m.

Keynote - IoT, AI, & 5G Enabling the Next Frontier in Personalized Healthcare

	Gil Adato Vice President, Digital Health/IoT Philips
What we have been calling healthcare throughout the years has not been healthcare; it has been "sick care." Global healthcare is at a tipping point, yet we are at the verge of something truly transformational in healthcare, driven by the IoT, AI, and 5G to create an experience truly engaging for people, patients, and caregivers. Together these advanced solutions will not only enable real-time, personalized, adaptive, and predictive healthcare, providing better care and user experiences at lower costs, but also make possible things that never existed or that seemed utopian not too long ago.

2:45 p.m.

Networking Break
Sponsored by GiftCard Partners

3:15 p.m.

Expanding Reach: Making Remote Patient Monitoring Work

Care providers are turning to remote patient monitoring solutions to improve health outcomes and deliver value-based care. Initial use cases for monitoring patients outside the facility include managing transitional care post-discharge and better supporting chronic care patients. In this session, connected medical device manufacturers and healthcare providers reveal lessons learned and specific ways to tailor programs to meet organizational and patient goals.

Amy Cook, Director, Business Development, Sleep Marketing, ResMed

Spencer Moore, Vice President, Sales & Marketing, Rapid Response Monitoring Services

Tad Reynes, Global Director, IoT Healthcare Solutions, AT&T

Joe Smith, MD, PhD, CEO, Reflexion Health

Anne Weiler, CEO, Wellpepper

Moderator: Steve Nason, Senior Analyst, Parks Associates

4:15 p.m.

Keynote - Shades of Grey: Bringing Clarity to Age-Tech Design

	Sarah Jones VP of Commercial Product GreatCall
Designing technology for older adults is not a “one size fits all” endeavor. Creating designed-with products that meet the wants and needs of the older adult – and the organizations that support them – is the ultimate goal. While it’s easy to get swept away with what’s cool, keeping the real-life end user top-of-mind through all phases of product development is critical in order to avoid the common pitfalls that limit its reachability and effectiveness. This presentation addresses how to develop products and innovative solutions that fit the needs of a varied market.

4:45 p.m.

Employee Wellness Programs and Consumer Engagement

With the US job market overheating, employers are offering increasingly attractive benefits packages to stand out from their competitors. For wellness programs to be effective and worthwhile to businesses, they must successfully engage their workers. This panel discusses best practices in consumer engagement across the spectrum of employee wellness solutions and the role of incentives, apps, consumer wearables and other connected devices in achieving results.

Alexandra Frith, Lifestyle Medicine Consumer Marketing, Blue Shield of California

Deborah Merkin, CEO, GiftCard Partners, Inc.

Kristin Torres Mowat, Senior VP of Corporate Development, Castlight Health

Steven Parker, SVP, Business Development, Virgin Pulse

Kristen Valdes, CEO and Founder, b.well Connected Health

Moderator: Lindsay Gafford, Research Analyst, Parks Associates

5:45 p.m.

Networking Reception
Sponsored by Independa

8:00 a.m.

Registration Open
Sponsored by Alarm.com

8:00 a.m.

Networking Breakfast
Sponsored by Smart Energy Summit: Engaging the Consumer

8:15 a.m.

Welcome: Impact of New Technologies on Consumer Health

Parks Associates shares insights and data on use of new technologies impacting consumer healthcare and highlights examples of innovative partnerships that challenge the status quo.

Presenter: Brad Russell, Research Director, Connected Home, Parks Associates

8:30 a.m.

Consumer Technology in Healthcare: Preparing for the Tech Giants

Major consumer technology players such as Samsung, Apple, and Fitbit are expanding their footprint in health and wellness by partnering with payors, health providers, and employers, while also expanding their overall presence in the home via voice assistants. This panel discusses the increasing influence of the tech giants in the health field and the opportunities and challenges these moves bring for a variety of ecosystem players. Speakers discuss strategies for these players to respond to these changes, when to partner, when to compete, and steps to ensure the industry maintains necessary privacy and security standards.

Ardy Arianpour, CEO & Co-Founder, Seqster

Sumit Nagpal, SVP, Global GM, Health Innovation, Comcast NBCUniversal

John Valiton, CEO, Reemo Health

Moderator: Brad Russell, Research Director, Connected Home, Parks Associates

9:30 a.m.

Keynote - Movement as Medicine: Innovation and Wearable Device Walking Programs

	Mark Smith Senior Vice President of Emerging Products UnitedHealthcare
The promise of the digital health revolution is tantalizing: a multitude of connected devices providing personalized feedback to help people improve their health. But how can consumers, companies, and other stakeholders harness the power of these connected devices to help improve health and more effectively curb costs? Hear from Mark Smith, Senior Vice President of Emerging Products at UnitedHealthcare, about how one of the nation’s largest healthcare companies is using connected devices to help motivate people to take charge of their health and to reduce healthcare costs. Mr. Smith outlines some of the most compelling use cases for digital health, including sharing details about a national wearable device walking program proving effective in encouraging people to move more and help prevent or better manage chronic conditions.

10:00 a.m.

Networking Break
Sponsored by Aprilaire

10:30 a.m.

Smart Home Devices and Wearables: Enhancing Wellness at Home

Connected health devices and wearables can coordinate with other connected devices in the home, from smart lights, smart door locks, and smart speakers to smart thermostats and smart TVs. This session explores crossover use cases where these interactions can add real value. Speakers discuss opportunities for smart home solutions to contribute to consumers’ health and wellness and for connected health and wellness devices to become part of the larger connected home ecosystem.

Travis Johnson, Global Product Lead, Garmin Health

Mark Khachaturian, PhD, CTO, Vital USA

Bill Maher, Director, US Medical Sales, A&D Medical

Alton Martin, SVP Growth and Co-Founder, Trusource Labs LLC

Moderator: Dina Abdelrazik, Senior Analyst, Parks Associates

11:15 a.m.

Consumer Engagement Strategies: Charting a Path Forward

A variety of factors, from motivation to time constraints, have long plagued consumer engagement with healthcare solutions. Connected solutions can address some of these barriers but also create new challenges regarding awareness, device and data management, and proper usage. During this session, the panel of speakers discusses strategies to create strong revenue models, marketing plans, and solutions that deliver actual and verifiable results to improve customer engagement.

Fahad Aziz, Co-Founder & CTO, Caremerge

Chris Nicholson, CEO, mPulse Mobile

Rob Schneider, Senior Vice President, Commercial Operations, Omron Healthcare

Moderator: Steve Nason, Senior Analyst, Parks Associates

11:45 a.m.

Keynote - How Applied Health Signals Help Us Personalize Your Care

	Anmol Madan Chief Data Scientist Livongo Health
In this keynote presentation, Livongo offers insights and guidelines, gained from its pioneering work in Applied Health Signals, in delivering a successful mobile experience and coaching and medication support solution. Anmol Madan, Chief Data Scientist, shares examples where providers leveraged data to deliver clinically based insights to their members and helped people to stay healthy and manage a wide range of chronic conditions, including diabetes, hypertension, weight loss, and behavioral health. He also highlights the importance of investing in machine learning and AI in order to deliver a personalized and intuitive experience that members love and that drives positive clinical and financial outcomes.

12:15 p.m.

Networking Lunch
Sponsored by CONNECTIONS™ Summit at CES

1:15 p.m.

IoT Integration: Effective Connected Health Partnerships

Successful partnerships can help bridge the connected home and health verticals, which often function in silos. Industry experts present lessons learned, discuss ways to improve the integration of connected home and health device functions, and provide an outlook on future opportunities for collaboration.

Dr. Renee Dua, Founder & Chief Medical Officer, Heal

Jennifer Fraser, Director of User Experience, Macadamian

Jim Hunter, CTO, Delos

Kevin Kraus, Director Technology, ASSA ABLOY/Yale/August Locks

Dev Singh, CEO, ViKi Health AI

Moderator: Dina Abdelrazik, Senior Analyst, Parks Associates

2:15 p.m.

Senior Tech Channels: Home Service Providers, Builders, Care Agencies

Seniors and their caregivers are not typical demographics of focus for consumer technology companies, and healthcare ecosystem players are entirely new to engaging their patients outside their facilities. This session examines new ways companies are selling connected health products and services through channels such as home service providers, home builders, in-home care agencies, and retailers.

Laura Mitchell, CEO, GrandCare Systems

Dale Philippi, President, Aprilaire

Kian Saneii, CEO, Independa

Moderator: Lindsay Gafford, Research Analyst, Parks Associates

3:00 p.m.

Investing in the Future of Connected Health

After a record year in 2018, momentum continues into 2019 for investment in health innovation. Investment veterans and corporate insiders share their perspectives on the current climate for connected health investments, advice for companies seeking investment, and outlook on areas that will generate interest and capital in the near future.

Edmond Banayan, Chairman, LAVA Healthcare, Los Angeles Venture Association

John Gardner, Venture Partner, NGP Capital

Alyssa Jaffee, Vice President, 7wire Ventures

Thomas Kluz, Head of Global Healthcare Investing, Qualcomm Ventures

Cyril Philip, Principal, Providence Ventures

Moderator: Brad Russell, Research Director, Connected Home, Parks Associates

4:00 p.m.

Closing Comments