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Speaker Biographies


John Butrim John Butrim, Vice President - Multifamily, HOA & Builder, ADT Multifamily

John Butrim serves as ADT’s Vice President of Multifamily, Builder and HOA and has more than 15 years of smart home and security experience. In this role, John is responsible for driving the vision, growth, and go-to-market of these three verticals.

Over the past 4 years, John has led the transformation of ADT Multifamily from enterprise security solutions to being a fully integrated smart home platform, capped off with the 2022 acquisition of IOTAS. The combination of IOTAS, and other ADT offerings like Solar, Commercial and Safe by ADT provides a safe, smart, and sustainable solution for Multifamily owners and operators. John received his B.A. in Marketing and Finance from Loyola University of Baltimore and his MBA from the Kellogg School of Management at Northwestern University.

Guillermo Rivas Guillermo Rivas, Vice President, New Business Development, Cox Communications

As the Vice President of New Business Development for Cox Communications, Guillermo Rivas manages the teams responsible for building strategic relationships with developers, builders and owners of apartments, condominiums or single-family projects. In this role, he helps develop programs for the builder community to maximize the return of their investment through Cox’s advanced fiber to the home network, Pre-enabled Wi-Fi feature Quick Connect, Managed Wi-Fi and IoT network solutions that improve the Resident experience.

Prior to joining Cox, Guillermo has held various leadership positions with Time Warner Cable and Comcast Communications. Guillermo has over 25 years of Marketing, Operations, New Product Development and Sales experience in the Telecommunications industry. 


Joel Bernsten Joel Bernsten, Vice President, Channels & Partnerships, Vutility
Twitter ID: @try_vutility

Joel ins an award-winning, strategic senior sales, marketing, and technology leader with 15+ years of experience creating and scaling exceptional product offerings at organizations ranging from Fortune 100 leaders to Inc. 500 start-ups. In his roles he has advanced the emergence of innovative smart building and energy management solutions to increase efficiency, sustainability, and peace of mind in the IoT-enabled world of today and tomorrow.

Scott Buehrle Scott Buehrle, VP of Multifamily Sales & Strategy, Frontier

Scott Buehrle guides the overall multifamily strategy and sales efforts at Frontier. He leverages nearly 20 years of experience serving the multifamily industry in order to effectively partner with multifamily owners, developers, and property managers to create exceptional telecommunications solutions for communities across Frontier's national fiber-optic footprint. Prior to joining Frontier, Scott served as Vice President of MDU Sales at Single Digits where he oversaw the company's managed Wi-Fi services delivery to luxury apartments and student housing clients in all 50 states. Scott was instrumental in the design, development, and implementation of innovative mobile apps and pacesetting IoT products and services platforms implemented by the company. Additionally, Scott began his multifamily career serving in various property management roles for one of the largest student housing management companies in the industry, and leverages this knowledge in all aspects of technology services and solutions development to drive enhanced value for his clients. Scott earned a Bachelor of Science Degree in Chemistry from Penn State University. Outside of work, Scott enjoys spending time with his wife and their two children, has coached baseball and lacrosse, enjoys travel, and is an avid Nittany Lions fan.

Duncan Cannon Duncan Cannon, Director of Building Technology, Cortland

Duncan brings 12 years of AEC experience in healthcare, institutional, corporate, and multi-family residential working with owners, engineers, and contractors to foster innovative ideas from schematics to realization. He also brings 7 years of IT network consulting including hardware, software and network infrastructure installation, and service. At his 5 years with Cortland he focuses on building technology, innovation, low voltage design, and community connectivity. Duncan has a foundation of creative problem solving, communication, and attention to detail. He holds a bachelor's degree in Architecture from the University of Virginia.

Jim Conti Jim Conti, VP of Sales and Marketing, Nimbio

Jim is seasoned sales, marketing and business development professional, with over 25 years of specializing in bringing new, innovative or disruptive products and technologies to all channels of distribution, including Wireless, Direct, B2B, Multi Family, Retail, E-Tail, Enterprise, and Distribution worldwide. Jim has extensive start up experience, having been involved in 9 startups to date, as well as Corporate and Enterprise experience. Jim has been both a quota bearing C Level or VP of Sales and Marketing professional and has also managed sales and operations teams. Jim has inherited sales and marketing professionals, as well as built teams from the ground up, implementing all sales tools, quotas, activity, GTM plans, compensation and tracking tools, like CRM, and achieving over a 90% participation rate, with minimal turn over. Most recently, Jim has joined Nimbio, a startup in the MFU and Enterprise access control space as Vice President of Sales and Marketing.

Michael Doucette Michael Doucette, Vice President of Sales, Blueport

Sharon Douglass Sharon Douglass, VP of National Accounts, Cox Communities

Sharon Douglass, Vice President of National Accounts for Cox Communities, is an accomplished leader with 20+ years of experience leading sales teams and negotiating complex contracts in the government and multifamily space.

She joined Cox in 2015 and has held corporate strategy roles with the Direct Sales, Cox Owned, and Third-Party Retail Channels. Sharon has driven numerous programs to increase profitability as well as tools to support field teams. In her current role, she leveraged her insights and experience to develop the Cox Communities National Accounts Program. This team is responsible for $350M in annual revenue for Cox Communications and leading acquisition of customers for Cox Communities latest product offering, Cox MyAPT, which is property management automation.

Sharon has also spent a substantial portion of her career at Comcast leading large sales teams to overachieve their goals. She has a passion for developing people, being a collaborative partner, and driving exceptional execution. Sharon holds a master’s degree in public administration from Northern Illinois University.

Kyle Finney Kyle Finney, Business Development Manager, Arize

Kyle Finney is a Business Development Manager at Arize with a passion for leveraging emerging technologies to transform the multifamily industry. With extensive experience in commercial real estate in both the Phoenix and Las Vegas markets, Kyle is a renowned strategic advisor and spearheads industry-wide initiatives to accelerate the adoption of new technologies. He is a leader in IoT-backed smart technology initiatives that help attract and retain tenants, and boosts operational efficiency. Kyle is deeply dedicated to pushing the multifamily industry forward, making him an invaluable asset to the Arize team. 

Hannah Greenberg Hannah Greenberg, CEO, Eleven Software
Twitter ID: @elevensoftware

Hannah Greenberg is the CEO of Eleven Software, a cloud-based Wi-Fi authentication SaaS for large carriers and global brands to connect users in hospitality, multi-family housing, and community segments. Eleven utilizes technologies such as multi-passkey and Passpoint to facilitate 7 billion authentications per year in over 10,000 properties with 1.5+ million doors in 50+ countries. At Eleven, Hannah is responsible for running all facets of the business with a focus on strategy, growth, sales, marketing, and customer success. She has a proven executive management track record of leading multi-disciplinary teams and strategy development. She has extensive experience in the hospitality, multifamily, and entertainment industries. Prior to joining Eleven, Hannah founded a private equity fund, Ven Capital Partners, backed by a group of institutional investors and experienced entrepreneurs, with the investment thesis of acquiring SaaS businesses in the hospitality vertical. Hannah spent eight years Vice President of Development at Seaview Investors, where she oversaw the private equity firm's hotel and multi-family development efforts including underwriting, acquisition due-diligence, budgeting, construction, branding, sourcing new investment opportunities, and dispositions. Hannah previously held positions at PwC in the real estate consulting practice and led large scale hospitality and strategy engagements. Hannah received her MBA from the Haas School of Business at University of California, Berkeley, and bachelor's degree from Cornell University's School of Hotel Administration. 

Robert Grosz Robert Grosz, President, World Cinema

Robert is a leader in the institutional real estate and technology industries with a 25-year track record. He is committed to helping institutional real estate owners and managers create value from investments in technology by enhancing the customer experience and forming long-lasting partnerships with best of breed technology solutions. Robert started at Equity Residential in Chicago, IL and led their Strategic Business Development unit where he was responsible for assuring that technology providers helped create the best possible living experience while yielding non-rent sources of income. While at Equity, he gained an understanding of how technology improves the marketability of a real estate and developed a reputation for having a long-term vision and thinking outside the box to create win-win partnerships with technology companies. He leveraged this experience and reputation to hold senior executive leadership positions at three different public companies and two successful technology start-ups. With laser focus on the client, he is currently the President of World Cinema and SPARRO. Robert currently oversees WCI's overall vision to promote sustainable technology, 5G, global enterprise networks and entertainment to communities. Previous to WCI, he has worked at Boingo Wireless and DISH Network. His consistent focus on leveraging technology and information to benefit commercial enterprise and institutional real estate clients has afforded him industry-wide accolades. 

Charles Hadsell Charles Hadsell, CEO, PROMPT (formerly ePropertyCare)

Charles is an accomplished technology executive with a proven 20+ year track record at leading organizations. Charles spent the first 15 years of his career in a variety of sales, marketing and senior leadership positions at semiconductor firms Analog Devices and Texas Instruments. During that time Charles started a real estate business and built a rental portfolio that spans multiple states. To address a gap he saw in the market for landlords, he left semiconductor and founded ePropertyCare in 2018 to help service his own rental portfolio, but also help other owners remotely manage and control their portfolios. Today ePropertyCare has clients in over 27 states and offers an end-to-end smart building solution that allows owners to charge higher rents for smart apartment “as-an-amenity”, while simultaneously reducing utility expenses, repairs & maintenance expenses, and protecting assets from damage.

Charles is married to his wife Tara and has 4 children (Hannah - 16 months, Mason - 3, Connor - 6 and Taylor - 8). Charles has a BS in Electrical Engineering and minor in Finance from Princeton University, received an executive MBA from the University of Chicago Booth School of Business, and completed executive education at MIT Sloan School of Business. 

Kristine Hedlund Kristine Hedlund, Director – New Development & Major Accounts, Cox Communities

As part of the Cox Communities New Build leadership team, Kristine is responsible for the West Region New Build Multifamily team, Multifamily National New Build Account Managers, and all Cox Communities expansion initiatives outside of the Cox footprint. She has held various leadership positions with Cox for 14 years with both Cox Communications and Cox Business.

Prior to Cox, Kristine held leadership roles with two other telecom companies, published a local Arizona Women’s magazine, led national sales initiatives for a start-up digital signage organization, and worked for the Arizona Diamondbacks as the Director of Community Affairs.

Kristine currently serves on boards for Make A Wish Arizona and the Arizona Multihousing Association and is currently working on her BAS in Strategic Leadership and Management at Northern Arizona University.

Outside of work Kristine loves to hike or enjoy winter sports with her favorite travel companion, Bert, a 14-year-old rescue Terrier mix. She also loves spending time with four grandchildren whenever possible. Kristine can be reached at Kristine.Hedlund@cox.com.

Jeff Hendler Jeff Hendler, CEO, Logical Buildings
Twitter ID: @logicalbldgs

Michael Hughes Michael Hughes, Chief Revenue Officer, ChargePoint

Michael Hughes Chief Revenue Officer Michael Hughes is an accomplished sales leader with 25 years of experience in strategic planning, sales, services, marketing, business and organizational development, product leadership, operations and market-making in early-stage and established technology companies. At ChargePoint, Hughes leads global sales, mobility ecosystem relationships and business development functions. Prior to joining ChargePoint, he spent nine years at Barracuda Networks, serving as Senior Vice President of Worldwide Sales and Services and scaling the company to $500 million in revenue and an initial public offering. He was previously Vice President of Sales for Asempra Technologies and a sales and business development leader at McDATA Corporation, Invio Software and Marimba. Michael advises technology and venture capital firms. He holds a BS in Marketing from Miami University and an MBA from the University of Michigan.

Austin Kennedy Austin Kennedy, Strategic Sales Manager, Alarm.com

Austin Kennedy is a Strategic Sales Manager at Alarm.com and has over a decade of experience in the smart home/security industry. Alarm.com is the leading connected home platform used by millions of people to help them stay connected to what matters most - their families, homes, and businesses. Austin is responsible for driving revenue across several vertical growth channels, building new relationships, and implementing new business strategies and programs. In addition to coordinating with key stakeholders within Alarm.com to develop new programs, Austin enjoys supporting external partners in several areas including the solar, home builder, and healthcare industries. Austin is a graduate of Virginia Tech where he earned his bachelor’s degree in business management. 

Ryan Kimura Ryan Kimura, Senior Vice President of Strategic Partnerships, Premier

Ryan Kimura serves as the Senior Vice President of Strategic Partnerships at Premier. Kimura is responsible for growing revenue and partnerships as well as overseeing other business development activities across the Dallas-based company's bundle of services. Prior to joining Premier, Kimura was an industry principal for RealPage Student Housing and Axiometrics Student Housing. He has over 20 years of real estate experience and almost 10 years of student housing experience. 

Jenny Lytle Jenny Lytle, Vice President of Emerging Business, Chamberlain Group

Jenny Lytle is the Vice President and General Manager of Commercial Emerging Business at Chamberlain Group. With more than 15 years of experience in growth strategy, product management and innovation, Jenny leads the Liftmaster multi-family access control hardware and software portfolio and the Facility Enterprise software business. Prior to joining Chamberlain Group, Jenny led the Global Product & Pricing at Performance Health, a Madison Dearborn Partners Portfolio Comapny. Previously, she spent 7 years at The Boston Consulting Group. She began her career as a private equity investor and as an investment banking analyst for JPMorgan. Jenny holds an MBA with honors from The University of Chicago-Booth School of Business and holds a B.S. in Finance from The University of Illinois. 

Adam Miller Adam Miller, Vice President, Microgrids, Sunnova Energy International, Inc.
Twitter ID: @sunnovaenergy

Adam Miller has +20 years of experience in power and renewables with extensive real estate experience, having built single and multi-family homes in Texas and Florida. He leads Sunnova’s Microgrids program that develops off-grid campus solutions and pioneered the Adaptive Community™ enabling residents and businesses to produce, store, and share power across their neighborhood. Adam’s energy career is focused in the downstream electricity and natural gas markets. In his prior experience with NextEra Energy, Centrica, and Reliant/NRG, he has been responsible for the engineering, data science, and commercial product teams focused on bringing innovative solutions to consumers, businesses, and institutions in N. America. Mr. Miller holds a BSBA and MBA from Washington University in St. Louis.

Jeff Morrison Jeff Morrison, Vice President, Aquana Water Protection Systems

Jeff Morrison Vice President, Real Estate Aquana, LLC. Jeff Morrison is the Vice President of Real Estate services for Aquana, a smart water IoT platform. In his role, he leverages his background in business development and proptech consultation to inform real estate owners and operators about the value of comprehensive wireless water monitoring and control solutions. Providing vision, focus and direction to real estate owners and operators, Jeff is a Multifamily and Commercial Real Estate industry leader and public speaker with 24 years of complex technical and solution sales experience growing SaaS platforms from start-up to IPO or acquisition. Prior to joining Aquana, he worked as a Senior Director at Brivo, a global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Before that, he was Vice President at STRATIS IoT, a leading IoT Software as a Service (SaaS) platform built for the complexities of Multifamily, Student Housing and Senior Living operations. Mr. Morrison earned his bachelor of science degree in business management from Arizona State University. He serves on the advisory board of Shark Stewards (Earth Island Institute), a global non-profit focused on restoring ocean ecosystems and protecting sharks from the global shark fin trade. Additionally, he volunteers actively with various animal-oriented charities including MCP Rescue, Second Chance Rescue, Peace for Pits and Chicagoland Bully Breed Rescue. 

Mary Nitschke Mary Nitschke, VP of Sustainability, RealPage

As the Vice President of Sustainability at Real Page, Mary's goal is to revolutionize sustainability for the multifamily industry. She helps people leverage efficiency programs and vet technology to improve, enhance, and change the world. She is the creator of the RealPage Smart Waste, Smart Energy and Smart Water Solutions which use IoT to reduce costs, greenhouse gases and create amenities that residents seek. She helps owners and operators achieve their ESG targets in new ways. Mary's prior role was the director of ancillary services at Prometheus Real Estate Group, Inc. where she improved NOI for 18+ years. She managed utility and waste expense plus ancillary income for over 12,000 units; working directly with vendors, clients, and properties to reduce waste consumption, increase revenue and ensure compliance with State, County and City requirements. She is the founding member (2008) and the first President of UMAdvisory a customer peer group specific to Sustainability in Multifamily. She holds two Bachelor of Arts degrees from the University of California at Berkeley, a certificate in Energy Resource Management the University of California at Davis and is a True Waste Advisor (USGBC).

Ben Nowacky Ben Nowacky, Chief Product & Technology Officer, HappyCo
Twitter ID: @HappyCo

Ben Nowacky is the Chief Product and Technology Officer at HappyCo and leads the product development and engineering teams across North America and Australia. In this role, Ben is responsible for executing the company's overall product strategy while ensuring business continuity and data security. He leads with a customer-first methodology and promotes alignment between the product, engineering, and go-to-market teams. Prior to joining HappyCo in 2022, Ben was the Chief Product and Security Officer at Axcient and brings more than 20 years of product and technology experience to his role.

Hrag Ohannessian Hrag Ohannessian, SVP of Global Sales, Home Automation, Security & Hospitality, Universal Electronics Inc.

Dustin Orr Dustin Orr, General Manager, ZoJacks

Dustin Orr has been engaged in product and service-based industries for over 13 years. He has extensive experience in small business development, team efficiency and growth, funding acquisition, strategy and consulting. He is currently General Manager and Co-owner of Zojacks, a prop-tech startup that provides wireless water monitoring systems to detect and prevent flood damage caused by leaks and freezing temperatures, the number one insurance claim in North America. As part of leading ZoJacks, Dustin has helped develop national partnership programs, complete product lines, go-to-market strategies, and overall program growth and development. His passion for people and emotional intelligence drive his belief that the right team can accomplish anything. Dustin has pursued further business knowledge by completing a Masters of Business Administration with a focus on Technology and Innovation in 2020 at Toronto Metropolitan University. The Assistant Dean of his business school stated that "Dustin is in the top 1% of students" he's seen come through the program. Dustin lives in Alberta, Canada with his family. When he isn't working hard for Zojacks, you'll find him heading to the mountains with his wife and three beautiful and chaotic children. 

Eric Roseman Eric Roseman, Chief Revenue Officer, Xeal

Eric is the Chief Revenue Officer of Xeal, a technology first electric vehicle charging company focused on supplying EV charging for the commercial real estate sector. Eric spent half a decade at industry leader CBRE overseeing technology on the west coast and then Lincoln Property Company where he built out their technology investment division, LPC Ventures, before joining the Xeal team to grow their real estate relationships. He's primarily focused on bridging the technology gap for real estate owners and ensuring the future of electrification. 

Chris Rothey Chris Rothey, Vice President, Multifamily Product Solutions, Comcast/Xfinity Communities

Chris Rothey leads the Multifamily Product Solutions team at Comcast. His team focuses on creating new and purpose-built products for the multifamily space, from hardware to streamlined onboarding processes. Our WiFi Ready and Managed WiFi offerings are part of the portfolio of products they manage. Of particular importance to Chris and his team is simplifying the life of the property manager. His team has built the Xfinity Communities Concierge, the first interface to assist property managers. Ultimately, property managers will be able to schedule service, check on the status of the network in their building and more directly from the platform. Prior to Comcast, Chris was a co-founder of several technology companies, including traffic.com, the first Internet/mobile traffic information system which was eventually sold to Nokia. Chris also served in the United States Navy as a submarine officer. He holds degrees in Finance and Electrical Engineering from the University of Pennsylvania. 



Kristen Hanich Kristen Hanich, Director of Research, Parks Associates
Twitter ID: @KristenAtParks
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Consumer electronics, mobility services and devices, connected health and wellness

Kristen Hanich heads Parks Associates' consumer electronics and mobility research, with expertise in other verticals including connected cars, mobile networking, healthcare, wellness, and independent living. She leads a mix of custom and syndicated research projects throughout the year, with a focus on major players and emerging trends. Kristen specializes in bridging the gap between data-driven and narrative approaches to understanding the consumer markets via a mix of qualitative and quantitative research approaches.

Kristen has dual master's degrees in applied anthropology and public health from the Universities of North Texas in Denton and Fort Worth. She earned her BSc in health at the University of Texas at San Antonio and has a graduate certificate in Geographic Information Systems.

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Jennifer Kent Jennifer Kent, Vice President, Research, Parks Associates
Twitter ID: @JenniferMKent
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Connected Health, Connected Home Technologies and Services, Connected Entertainment Products and Services

Jennifer manages the research department and Parks Associates' process for producing high-quality, relevant, and meaningful research. Jennifer also leads and advises on syndicated and custom research projects across all connected consumer verticals and guides questionnaire development for Parks Associates’ extensive consumer analytics survey program. Jennifer is a certified focus group moderator, with training from the Burke Institute.

Jennifer earned her PhD in religion, politics, and society and an MA in church-state studies from Baylor University. She earned her BA in politics from the Catholic University of America in Washington, DC.

Jason Paris Jason Paris, VP, Business Development, Parks Associates

Jason Paris joined Parks Associates as an analyst studying international telephone, cable, and satellite providers and is now a member of the business development team.

Jason graduated from the University of Texas at Austin with a BA in psychology and government. After working for the Texas House of Representatives, Jason spent the previous seven years in New York City working with portable and enterprise healthcare technologies.

Chris White Chris White, Research Director, Parks Associates
Twitter ID: @cwhiteinsights
Website: http://parksassociates.com

Chris is a Senior Researcher with Parks Associates, covering the connected home market. He was previously a Director of Insights at PeopleMetrics in Philadelphia and the Data Manager of a youth-serving collaborative in New Orleans. He has performed research for companies in a variety of industries, including the telecom/ISP space.

Chris earned his BBA in Marketing from the College of William & Mary and his MBA in Marketing and Finance from American University.

For immediate questions, contact Parks Associates.

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