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Keynotes


David Bardan David Bardan, Vice President, Enterprise Solutions, Tyto Care
Twitter ID: @TytoCare

David has over 9 years of experience within the healthcare industry, securing and building partnerships among leading US healthcare systems. As VP of Provider Solutions, he focuses on establishing relationships with health systems, large provider groups and home healthcare services. Prior to joining TytoCare, David managed relationships with leading enterprise clients at Zocdoc and consulted for Deloitte's Healthcare IT group.


Mike Braham Mike Braham, SVP & General Manager, Trapollo, A Cox Business Company

As SVP & General Manager of Trapollo, Mike Braham is responsible for profit & loss performance and leading all aspects of strategy and execution of the Trapollo business plan. Braham retains a unique blend of strategic and operational experience in healthcare, telecommunications, and crisis management industries. He has extensive expertise in building high-performance teams, and has been a leader in public and private enterprise level organizations as well as smaller venture capital-backed firms.


Tom Cassels Tom Cassels, President, Rock Health


Dr. David Cook Dr. David Cook, Senior Vice President, Optum Labs, UnitedHealth Group
Twitter ID: @UnitedHealthGrp

Dr. David J. Cook is senior vice president of OptumLabs at UnitedHealth Group, one of the world’s largest diversified health care companies. In this role, Dr. Cook oversees the strategy and implementation of innovative health care programs across the enterprise, including efforts spanning the research, clinical and ventures divisions to help improve the quality and affordability of health care. He also focuses on modernizing care delivery and payment models, helping lead enterprise-wide initiatives related to diabetes and kidney disease.  
 
Prior to joining UnitedHealth Group, he served as chief clinical officer at Jiahui Health in Shanghai, China, overseeing the development and opening of an integrated, multisite medical system. In this role, he oversaw strategic planning and clinical operations at ambulatory and hospital locations, along with technology development and strategic international partnerships. 
 
For nearly 25 years, Dr. Cook was professor emeritus at the Mayo Clinic and Foundation. As an anesthesiologist-intensivist, Dr. Cook focused on the application of systems engineering and approaches to improve medical practice analysis and design. He is recognized for clinical practice optimization, innovation and the application of mobile health information technology to improve the quality and efficiency of health care services. 
 
Dr. Cook’s work has been featured at the World Economic Forum (WEF), the American College of Health Care Executives, the National Bureau of Economic Research (NBER), the National Health Service (NHS) Innovation Conference, the National Press Club. A frequent public speaker, Dr. Cook has been featured in the Wall Street Journal and Harvard Business Review. 
 
Dr. Cook is on the board of directors of the National Kidney Foundation, the Rosenman Institute at the University of California, San Francisco, and is a fellow of the American Heart Association. He earned a Doctor of Medicine degree from Jefferson Medical College in Philadelphia and holds a Master of Health Administration from the University of Minnesota. He is based in Minnesota.


Dr. Renee Dua Dr. Renee Dua, Former Chief Medical Officer, Heal

Dr. Renee Dua is a nephrologist and internist and has served as Chief of Medicine at Valley Presbyterian and Simi Valley Hospitals. She completed her BS in Biochemistry at UC San Diego, her medical degree at Rosalind Franklin University, her residency at UCLA, and her fellowship in nephrology at USC. Most recently, she was Chief Medical Officer at Heal, a healthtech startup in the housecall delivery space.
 
Outside of work, Renee is married to technology entrepreneur, Nick Desai.
She is the mother of three children and is still learning how to parent “on the job.”  She believes there is no way one can ever be perfectly prepared for the challenging yet wonderful role of parenthood. She is always improving her ability to multi-task, whilst juggling family and work.


Joshua Locke Joshua Locke, Vice President, Essence USA
Twitter ID: @Essence_grp

Josh’s professional career has been dedicated to keeping older adults independent with the dignity and respect they deserve.  He was a Certified Senior Advisor, CSA, for over 8 years and has been in the Personal Emergency Response Systems, or PERS, space since 2004.  His experience in this industry is expansive.
 
He started a PERS dealer/reseller program of his own at a Metro Detroit based Medicare/Medicaid home healthcare agency in 2004.  
In 2006 he gained the attention of a startup company Critical Signal Technologies, a full-service monitoring service provider, where he spent 7 years as a key member of the business development and ultimately executive management team.  He contributed greatly to CST becoming one of the largest and most innovative PERS companies in the nation that was most recently acquired by Best Buy Health/GreatCall. 
 
In 2013 he made the transition to manufacturing by joining another startup company Numera, based in Seattle.  He successfully launched the Libris mobile PERS (mPERS) product to the industry.  After gaining significant market share and solidifying mPERS as an industry standard, Numera was acquired by Nortek Security & Control in 2015. 
 
Josh joined Essence at the beginning of 2016 as an answer to increased demand in adding innovation and quality to PERS products.  Headquartered in Israel, Essence has been developing iOT solutions for over 26 years.  Entering the US market in 2014 with a focus on the healthcare business segment, Essence quickly gained the attention of the large volume providers. 
 
Today, Essence is a custom manufacturer of PERS and independent living IoT products for many of the top 10 medical alert companies in the space.  Innovation often begins with new technology from manufacturers.  Essence’s “Care@Home” is an expandable next-generation PERS platform that is not only cost competitive but has also brought many firsts to the industry.  Such as; voice activation, activity monitoring, caregiver engagement, and detecting falls using radar. 
 
He is an active member of the Medical Alert Monitoring Association and is well respected by his peers.  Josh is a graduate of Michigan State University, GO GREEN!, he enjoys the outdoors with his children, and currently resides in Michigan. 


Amol Pangarkar Amol Pangarkar, Director, Product Management, Samsung Electronics

Amol Pangarkar is a Director of Product Management at Samsung Electronics.. Amol has been working in digital health for more than 13 years building remote patient management products at Boston Scientific and later using wearables and mobile technology to help people lead healthier life at Samsung. He has done in MS and MBA from the University of Minnesota, Twin Cities.


Paul Scialla Paul Scialla, CEO, Delos

After 18 years on Wall Street, including 10 at Goldman Sachs as a Partner, Paul Scialla’s interest in sustainability and altruistic capitalism led him to found Delos, which is merging the world’s largest asset class – real estate – with the world’s fastest growing industry – wellness. Since the company’s inception, Paul has become a leading voice in the wellness and sustainability movements, serving as a keynote speaker at prominent green building, real estate, and technology forums and conferences around the world.
 
Paul is also the Founder of the International WELL Building Institute (IWBI), which administers the WELL Building Standard® globally to improve human health and wellbeing through the built environment, a member of the Board of Directors for the Chopra Foundation, and a founding board member of the JUST Capital Foundation. Paul graduated from New York University with a degree in finance, and he currently resides in New York City.


Adam Sobol Adam Sobol, CEO, CareBand
Twitter ID: @adsobol

Adam Sobol is driven by making people's lives easier, healthier, and more sustainable through emerging technologies and machine learning. He is currently the Founder and CEO of CareBand, location-based health and safety wearable solution for people living with dementia. Trained in informatics and cybersecurity, Adam has a background in consulting, leadership, and project management. Before CareBand, he had founded three SaaS startups focused in education, sports, and healthcare. Adam is an award-winning entrepreneur and speaker. In 2018, Adam was asked to speak at the Bluetooth World Seminar in San Jose, California. He also spoke at TEDxDayton on using technology to empower people living with dementia. Adam has been recognized numerous times for his innovation in healthcare. In 2017, he was named to AARP's 50+ Innovation Leaders for healthcare. Adam also serves on various boards and committees, including the LoRa Alliance Smart Home/Neighborhood Committee, American Medical Directors Association's Innovation Advisory Council, and the Dementia Action Alliance's Corporate Leadership Board. Adam continues to be excited by the potential of new technologies and the opportunities they have to improve the lives of people.


Susan Taylor Susan Taylor, Director External Affairs, Scripps Health

Susan Taylor has spent more than 30 years as a TV journalist before joining Scripps Health in 2012. She have been on the front lines of the Persian Gulf War, the O.J. Simpson trial, the Palestinian uprising in Israel, the Super Bowl and Haitian riots in Miami, the downfall of Panamanian leader Manuel Noriega, the Rodney King Civil rights trial, numerous wildfires including the 2003 and 2007 wildfires in San Diego, the Northridge Earthquake, and returned with troops from Iraq as they sailed into San Diego Bay on-board the final voyage of the aircraft carrier U.S.S. Constellation before it was decommissioned.


Micky Tripathi Micky Tripathi, National Coordinator for Health IT, US Department of Health and Human Services
Twitter ID: @mickytripathi1

Micky Tripathi is the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services, where he leads the formulation of the federal health IT strategy and coordinates federal health IT policies, standards, programs, and investments. Mr. Tripathi has over 20 years of experience across the health IT landscape. He most recently served as Chief Alliance Officer for Arcadia, a health care data and software company focused on population health management and value-based care, the project manager of the Argonaut Project, an industry collaboration to accelerate the adoption of FHIR, and a board member of HL7, the Sequoia Project, the CommonWell Health Alliance, and the CARIN Alliance. Mr. Tripathi served as the President and Chief Executive Officer of the Massachusetts eHealth Collaborative (MAeHC), a non-profit health IT advisory and clinical data analytics company. He was also the founding President and CEO of the Indiana Health Information Exchange, a statewide HIE partnered with the Regenstrief Institute, an Executive Advisor to investment firm LRVHealth, and a Fellow at the Berkman-Klein Center for Internet and Society at Harvard University. He holds a PhD in political science from the Massachusetts Institute of Technology, a Master of Public Policy from Harvard University, and an AB in political science from Vassar College. Prior to receiving his PhD, he was a Presidential Management Fellow and a senior operations research analyst in the Office of the Secretary of Defense in Washington, DC, for which he received the Secretary of Defense Meritorious Civilian Service Medal.


Andy Tubman Andy Tubman, Chief Clinical Officer, Musical Health Technologies

Mr. Tubman is a board-certified music therapist with over 20 years of experience developing innovative techniques that help clients achieve their therapeutic goals. A graduate of the Temple University Music Therapy department, Andy's experience includes working with children, adults and seniors in a variety of settings, including in-patient care. In 2005 Andy founded Integrative Music Therapy Services (IMTS), which provides music therapists for health care facilities, drug and alcohol recovery centers, state-funded regional centers and individual clients throughout Southern California. Andy's work has been recognized by the state of California as providing essential care for the severely disabled. He has a broad background in music therapy, with expertise in scaling practices in therapeutic music. His research includes looking at digital music interventions in persons with visual impairments.


Kristen Valdes Kristen Valdes, CEO and Founder, b.well Connected Health
Twitter ID: @kvaldes13

Kristen Valdes, founder and CEO of b.well Connected Health, has dedicated her career to empowering consumers with the data and tools to take control of their health care journey. An award-winning leader and acknowledged visionary, Valdes has pioneered inventive solutions that are pushing the industry forward into the consumer-directed future of digital health. She is driven in that quest by her experience as the mother of a child with an autoimmune disorder who nearly died due to a lack of health data interoperability. Prior to founding b.well in 2015, Valdes was an executive at UnitedHealthcare running Medicare Advantage plans across 12 states. She started her healthcare career working with CMS on the first national payment integrity programs for Medicare and Medicaid. She then helped to build XLHealth, one of the pioneering Medicare Advantage plans for the chronically ill. Valdes was responsible for maintaining and growing the profitability of the plan and was instrumental in its acquisition by UnitedHealthcare in late 2012 for $2.4 billion. Valdes has won numerous awards for her leadership. Named one of Maryland's Most Admired CEOs, she was recognized in 2020 as one of four "Women Transforming Industries" by Accenture and Springboard Enterprises for re-imagining how we can more efficiently and wisely leverage technology to access healthcare. Under her leadership, b.well has been recognized by Business Insider as "one of 35 healthcare startups VCs say will take off in 2021"; by BuiltIn Austin as a 2020 Best Place to Work; by the Digital Health Awards as the 2020 winner of the "consumer directed digital health" category; and as a Top Innovator at the 2019 Accenture HealthTech Innovation Challenge. Valdes is a board member of the CARIN Alliance, a non-partisan multi-stakeholder collaborative that aims to enable consumers to access their health information with less friction. Kristen’s personal profile is shaped by strong family values, a superior work ethic, and an integrity-driven competitive nature. She is actively involved in her community; serves on various boards as an Advisor; mentors women entrepreneurs on her own and through organizations like Springboard Enterprises and the GuideWell Innovation Center; and has been a featured speaker at numerous healthcare industry conferences.


Gene Wang Gene Wang, CEO, People Power
Twitter ID: @PeoplePowerCo
Website: http://www.peoplepowerco.com

Gene Wang is Chairman and CEO of People Power Co., a senior care technology company focused on increasing quality of care while reducing costs for caregivers, alleviating loneliness and anxiety for seniors, and improving peace of mind for families. Gene was previously Chairman and CEO of Bitfone, the industry leader in Over-The-Air device management solutions for mobile phones, which he sold to HP in 2007. Gene was CEO and Chairman of Photo Access, where he sold its high performance PhotoChip division to Agilent Technologies in 2000. Gene was the CEO of Computer Motion, a leader in medical robotics, which he led through a successful IPO in 1997. At Symantec, Gene was Executive VP where he managed four divisions and helped triple sales. Gene was VP and general manager at Borland, where he drove sales of the C++ programming language to over one million copies. Gene earned a bachelor's degree in computer science from the University of California at Berkeley. Gene leads the People Power Band and is happily married with three wonderful children and two bad dogs.


Speakers


Tori Ames Tori Ames, Manager, CincyKids Health Connect, Center for Telehealth, Cincinnati Children's Hospital Medical Center
Twitter ID: @CincyChildrens

Tori Ames began working at Cincinnati Children’s in 2011, and with the Center for Telehealth in 2017.  She leads the medical center’s Direct to Consumer Telehealth program and is a Certified Telehealth Liaison. She has expertise in program development with both clinical divisions and community groups, and is trained in Quality Improvement Science. Before focusing on Telehealth, Tori worked in Community Health both at Cincinnati Children’s and a regional mental health agency. She was recognized as a Cincinnati Business Courier Forty under 40 and honored with the Cincinnati Children’s Martin Luther King, Jr Humanitarian Award. She received her Masters in Public Administration from Northern Kentucky University and studied Micro-Finance at Grameen Bank in Bangladesh.


Ijaz Arif Ijaz Arif, CEO and Chairman, VeeMed


Andy Atwell Andy Atwell, Exec. Director New Business Development, Global Innovation Incubation Team, Omron Healthcare, Inc.

Andy Atwell has over 25 years of experience in the healthcare and life science markets in both business innovation and research roles. As Exe. Dir. of New Business Development and Corporate Strategy for Omron Healthcare Inc., Andy engages early stage companies through open innovation partnerships to expand Omron's medical device business to include disease management. Andy is also an Executive in Residence for The Angels' Forum Venture Capital and Private Equity group advising on digital/mobile health investment opportunities. Prior to Omron, Andy spent nearly a decade at Samsung Electronics, the last 5 leading the digital health practice for Samsungâ's Global Innovation Center and as a Principal Investor in their corporate venture capital NEXT fund. The balance of his time at Samsung was spent driving strategic business development for Samsung's clinical and consumer healthcare initiatives. Andy is also a former board member of the Continua Health Alliance (now HIMSS Personal Connected Health Alliance) a membership-driven not-for-profit focused on developing an eco-system of interoperable personal health devices. Andy has also held business development roles at Cepheid, a FDA cleared diagnostic and medical device company, and Scientist positions at Agilent and Hewlett Packard Laboratories. He holds 2 patents from his work on diagnostic DNA micro-arrays while at HP Labs. Andy earned his bachelors in biological sciences from the University of California, Santa Barbara and completed the venture capital executive program at the University of California Berkeley, Haas School of Business.


Greg Baker Greg Baker, Managing Partner, Bascom Ventures
Twitter ID: @badgerforward

Greg is the Managing Partner of Bascom Ventures and Towerview Ventures, two of the 19 alumni funds of Alumni Ventures.  Greg has been with Alumni Ventures for almost 5 years investing in over 100 companies across a variety of industries, stages, and geographies.  Prior to Alumni Ventures, he was President and CEO of SafePlug, and an executive at Woodhead Industries, and Sensient Technologies. He also worked at Tenneco Packaging, AlliedSignal, and Texas Instruments.  Greg holds a Bachelor of Science degree in Mechanical Engineering from the University of Wisconsin and a MBA from Duke University.


Iris Berman Iris Berman, VP of Telehealth Services, Northwell Health

Iris has served as the VP, and leader of Telehealth Services, and has been instrumental in growing the program from design through inception and operation.  In this role, she has worked with a variety of disciplines to expand the reach of Northwell’s Telehealth Services  across the Organization and to the communities it serves.
 
Iris has a long history of service and quality delivery for the Health System. She began her career in direct patient care in the critical care arena, and has held a variety of positions over her tenure including nursing education, process improvement, management, and supervisory roles prior to joining the Clinical Transformation Team.  Iris was also a member of the first cohort of the High Potential Program and has served as a mentor for follow on classes.. 
 
Iris received her BSN from the University of Bridgeport and her Masters in Nursing Administration from Adelphi University where she was the recipient of the Gertrude Ujhely scholarship award. Throughout her career Iris has been involved in both community and professional organizations all focused on improving provision of care and education for at risk populations. She has been a public speaker for HIMSS, Philips, the American Heart Association as well as the Chair of the Long Island Nassau-Suffolk  AHA Chapter of Nursing Education, Past President of the Nassau County Association of Critical Care Nurses, and served as the Acute Care and TeleICU special interest  group  Chair for the American Telemedicine Association from May of 2017 to May of 2019. Most recently Iris serves as an Advisory Board member for CTel and has been involved in Telehealth advocacy in both  New York State and National/ Washington DC meetings.


Paul Berney Paul Berney, CMO, Anthropos Digital Care
Twitter ID: @paulbmobile

Paul is Chief Marketing Officer of Anthropos Digital Care Ltd where he has been responsible for creating and developing the brand, as well as leading their business development activities. Previously he founded a connected marketing education and advisory services company, The Connected Marketer and worked with over 175 brands, agencies, technology companies and investment companies to help them better understand how to make technology work in marketing. Paul has been a speaker at over 400 events, in 41 countries to a combined audience of over 43,000 people. In total, he has 30 years experience in a wide variety of sales, marketing, business development and commercial roles spanning several different industries and market sectors including automotive, printing, internet development and management consultancy.


Brian Carter Brian Carter, Chief Operating Officer, Validic
Twitter ID: @briancarterKC

Brian Carter is the Chief Operating Officer at Validic, provider of the industry's premier platform and solutions to orchestrate personal health data. As Validic's Chief Product Officer, Brian sets the roadmap and vision for Validic's suite of solutions which help people live healthier lives through actionable data insights. Prior to joining Validic, Brian was the general manager of Population Health Management at Cerner Corporation and has more than 20 years of experience in healthcare IT and data. Brian's background gives him unmatched insight on delivering seamless user experiences and comprehensive machine learning capabilities designed to move healthcare to the home. Brian is an industry committee member of the Digital Medicine (DiME) Society and collaborates on industry best practices and standards with the Consumer Technology Association (CTA). Brian frequently presents on digital health, moving care to the home, population health management, consumer health engagement, and the future of artificial intelligence in healthcare.


Jeff Cutler Jeff Cutler, Chief Commercial Officer, Ada Health
Twitter ID: @adahealth

Jeff Cutler Chief Commercial Officer, Ada Health As Chief Commercial Officer of Ada Health, Jeff leads Ada's business in the United States, including establishing enterprise partnerships with health systems, payers, employers, and other digital health platforms as well as strategic partnerships to strengthen Ada's globally available mobile consumer app. Jeff has over 25 years' experience in digital healthcare and media, including leading the US launch of TytoCare, the industry's first approved remote health examination platform, and building and leading Vitals, one of the US' top patient engagement and transparency platforms; Prior to Vitals, Jeff launched & led Answers.com & Office.com. At Ada, Jeff's goal is to "further our mission of democratizing access to healthcare“ by creating meaningful partnerships that align with our values and help deliver more personalized care to all.


Rob Deal Rob Deal, VP of Healthcare Solutions, Everise

Rob Deal, Vice President of Healthcare Solutions at Everise, has worked in all facets of healthcare with a focus on healthcare analytics for the past 20 years. He has accumulated an impressive breadth of knowledge and experience, being a groundbreaker in the field of healthcare personalization. Rob's focus in the last few years has been on working with AI to achieve the hyper-personalization needed to provide patients the best care possible; at Everise, Rob combines his expertise with the company's AI-powered support automation technologies to maximize member and patient benefit.


Andy Droney Andy Droney, Sr. Director ADT Health & Innovation Programs, ADT
Twitter ID: @ADT

Andrew (Andy) Droney is Senior Director, Health and Innovation Programs at ADT and is responsible for growth of ADT's portfolio of Personal Emergency Response (PERS) products and related services. He is also responsible for operational efficiencies related to the deployment, delivery, installation and service of the ADT Health product line. Prior to joining ADT in 2007, Andy spent 11 years in operations management with Verizon focused on the deployment and infrastructure enhancements of Verizon's FiOS network. Andy graduated with a bachelor's degree in sociology from Duke University in Durham, N.C., and earned his MBA from Lehigh University in Bethlehem, Pa.


Dr. Mia Finkleston Dr. Mia Finkleston, Medical Director, Amwell

Board certified family physician with interests in basic dermatology, women’s health, sports nutrition and wellness.


Becky Fox Becky Fox, Chief Nursing Informatics Officer, Atrium Health; Founder & Chief Strategy Officer, Clinical Advisor, Vital Circle, Atrium Health / Vital Circle

Becky Fox, MSN, RN-BC, has a passion to change healthcare for the better. Becky currently serves as the Chief Nursing Informatics Officer at Atrium Health, based in Charlotte, NC, where she sets strategy and vision of improving the experience of clinicians, consumers, and communities. Her clinical experience has spanned across multiple venues (Emergency Medicine, Acute, Ambulatory, Higher Education), which has helped Becky build a comprehensive perspective of the healthcare ecosystem. She also brings more than 20 years of informatics experience, including time at Cerner Corporation, a large health information and technology company, where she was privileged to work with more than 300+ hospitals/health systems from around the world on the Health IT journey. Becky's passion for how to leverage technology is matched with her love of UI/UX and continuously improving medical, administrative and user experiences. As a Founder and Advisor, she is excited about the possibilities that Vital Circle brings - using data, analytics, and modern technology to empower people and communities.


Mark Francis Mark Francis, Chief Digital Health Integration Officer, Electronic Caregiver
Twitter ID: @ElectronicCare

Mark Francis is Chief Digital Health Integration Officer for Electronic Caregiver, an innovative digital health company. Mark has 20+ years of experience as a product innovator for companies such as Amazon, Intel, Age Wave, and Health Hero Network. Mark is a graduate of Harvard and the University of Pittsburgh. He has been awarded 17 patents.


Maneesh Goyal Maneesh Goyal, Chief Operating Officer, Mayo Clinic Platform, Mayo Clinic
Twitter ID: @welltok

Maneesh leads partnership, M&A and business development for Mayo Clinic Platform. 
 
He is responsible for leading the development of strategy and execution of corporate partnership and M&A transactions for the newly created organization, Mayo Clinic Platform, within Mayo Clinic.
 
He brings a cross-disciplinary background of finance, investing, product development and engineering. Prior to joining Mayo, Maneesh led the product and solution functions as the Chief Solutions Officer and Chief Corporate Development Officer at Welltok, an enterprise B2B2C consumer health platform where he also had responsibilities in corporate development, post-merger integration, and capitalization. Prior to joining Welltok, Maneesh was a Managing Director with Miramar Venture Partners, a leading early stage investor focusing on the information technology space. With Miramar, Maneesh led investments and was an advisor and board member for several health and consumer Internet companies. Before entering the venture world, Maneesh was an early employee with Broadcom, a Fortune 500 Company, leading product development and engineering efforts in more than a dozen communications technology solutions.
 
Maneesh earned a bachelor’s degree in biomedical engineering from Worcester Polytechnic Institute, a master’s in electrical engineering from the University of Southern California, and an MBA from the Anderson School of Management at UCLA.


Kerrie Holley Kerrie Holley, Senior Vice President and Technology Fellow, Optum
Twitter ID: @kerrieh

Kerrie Holley joined Optum as the company's first technology fellow, focused on advancing UnitedHealth Group in artificial intelligence (AI), machine learning, deep learning, graph technologies, the Internet of Things, blockchain, virtual assistants and genomics. Prior to Optum, Kerrie was the VP and CTO of analytics and automation at Cisco. He spent the bulk of his career at IBM where he was a fellow and master inventor, focused on scalable services and cognitive computing. He was IBM's first African-American distinguished engineer and a member of the Academy of Technology comprising the top 300 technologists. He has appeared on ABC News and in a TED video to discuss IBM's Watson the day after its historic debut and iconic display of AI on Jeopardy.


Karen Holzberger Karen Holzberger, Senior Vice President & GM, Healthcare Diagnostics, Nuance Communications
Twitter ID: @NuanceInc

Karen Holzberger is the senior vice president and general manager of Nuance's Healthcare's diagnostic solutions business. Karen joined Nuance in 2014 with more than 15 years of experience in the Healthcare industry. Prior to Nuance, she was the vice president and general manager of Global Radiology Workflow at GE Healthcare where she managed service, implementation, product management and development for mission critical healthcare IT software. Karen attended Stevens Institute of Technology where she earned a B.S in Mechanical Engineering.


Thomas Kamber PhD Thomas Kamber PhD, Founder and Executive Director, OATS - Older Adults Technology Services

Tom Kamber is the founder and executive director of Older Adults Technology Services (OATS) and Senior Planet. He is a leading expert on aging and technology and is regularly featured in national media.Under his leadership, OATS and Senior Planet have developed award-winning programs for older adults across America and are now charitable affiliates of AARP. Tom has taught courses on technology, urban studies, and philanthropy at Columbia University, is widely published in professional and academic journals, and has presented his work on five continents. He is also a co-founder of the Afro-Latin Jazz Alliance (which has won multiple Grammy awards) and serves on several nonprofit boards of directors and public commissions.


Anthony Kaul Anthony Kaul, Co-founder & COO, Cloud DX

Anthony Kaul is a passionate digital health entrepreneur. In his role as Chief Operating Officer, Tony provides operational leadership including functional control over sourcing, regulatory & compliance, hardware and software development within our ISO 13485 regulated QMS as well as oversight for human capital and operations of Cloud DX offices in Kitchener ON and Brooklyn NY. Tony also serves in integral roles on the company’s finance committee, business advisory board and actively participates in fundraising activities. 


Nick Knowlton Nick Knowlton, Vice President of Strategic Initiatives, ResMed

Nick Knowlton is the Vice President of Strategic Initiatives for ResMed, where he leads initiatives and strategy for healthcare interoperability and partnerships for ResMed companies Brightree and MatrixCare, which together cover the entire post-acute care continuum. Nick is also Chair of the board of directors for CommonWell Health Alliance and has been involved since helping form the Alliance in 2013. Nick is on the advisory board for the Home Care Technology Association of America and several other post-acute and interoperability advisory groups. He has championed dozens of health information exchange projects across acute, ambulatory and post-acute settings, has helped encourage an industry culture that emphasizes patient-centric interoperability and regularly provides feedback to the relevant federal agencies on policy issues that affect providers and patients across the care continuum. Nick has a Bachelor of Science with a Biochemistry major from the University of Notre Dame, and lives in Denver, CO with his wife and three children.


Dr. Steven LeBoeuf Dr. Steven LeBoeuf, President & Co-founder, Valencell

Inventor of more than 100 granted patents in the field of wearable biomedical sensing, Dr. Steven LeBoeuf is one of the foundational innovators in wearable PPG sensors that are now embedded in millions of wearables on the market today. Before founding Valencell in 2006, Dr. LeBoeuf pioneered innovations in solid state materials, multiwavelength optoelectronic devices, high-power electronics, nanostructured materials and devices, and biochemical sensor systems while serving as a Senior Scientist and Biosensor Project Lead for General Electric. LeBoeuf has developed dozens of strategic partnerships with industry leading consumer technology brands, medical professionals, research institutions, medical device manufacturers, health and fitness companies, and start-ups. One of the most broadly quoted scientists and entrepreneurs in the field of wearable PPG sensing, LeBoeuf has served as a speaker in 50+ events around the world and is routinely interviewed by journalists, industry analysts, venture capitalists, and academic researchers.  As a founding pioneer in modern wearables, LeBoeuf has managed Valencell’s foundational patent portfolio, which has been licensed to dozens of companies around the world and implemented in 40+ wearable devices, ranging from earbuds, hearing aids, wristbands, legbands, smartwatches, virtual reality systems, headbands and more. LeBoeuf holds a PhD in Electrical Engineering from North Carolina State University and BS degree in Electrical Engineering and Mathematics at Louisiana Tech University.


Greg Lillegard Greg Lillegard, Chief Operating Officer, A&D Medical

Greg has driven world class medical device product innovation and development for over 25 years.  Having worked in both the US and Japan, he is an experienced and skillful facilitator of diverse global teams working through challenging multi-functional issues to bring products to market.  
 
Greg Lillegard began his career in the healthcare industry as an ultrasound design engineer at GE Medical, and he holds four patents related to ultrasound. For sixteen years at GE Medical, he continued in product development and marketing positions of greater responsibility for GE’s magnetic resonance, patient monitoring, cardiology and healthcare IT businesses.  He subsequently joined the executive staff at Honeywell’s remote patient monitoring business (HomMed) in 2007 leading the engineering, product marketing, and regulatory teams. Greg joined A&D in 2016 and became the Chief Operating Officer in 2020.
 
Greg hold a BS in Electrical & Computer Engineering from the University of Wisconsin and a MS in Electrical Engineering from Marquette University.


Joshua Locke Joshua Locke, Vice President, Essence USA
Twitter ID: @Essence_grp

Josh’s professional career has been dedicated to keeping older adults independent with the dignity and respect they deserve.  He was a Certified Senior Advisor, CSA, for over 8 years and has been in the Personal Emergency Response Systems, or PERS, space since 2004.  His experience in this industry is expansive.
 
He started a PERS dealer/reseller program of his own at a Metro Detroit based Medicare/Medicaid home healthcare agency in 2004.  
In 2006 he gained the attention of a startup company Critical Signal Technologies, a full-service monitoring service provider, where he spent 7 years as a key member of the business development and ultimately executive management team.  He contributed greatly to CST becoming one of the largest and most innovative PERS companies in the nation that was most recently acquired by Best Buy Health/GreatCall. 
 
In 2013 he made the transition to manufacturing by joining another startup company Numera, based in Seattle.  He successfully launched the Libris mobile PERS (mPERS) product to the industry.  After gaining significant market share and solidifying mPERS as an industry standard, Numera was acquired by Nortek Security & Control in 2015. 
 
Josh joined Essence at the beginning of 2016 as an answer to increased demand in adding innovation and quality to PERS products.  Headquartered in Israel, Essence has been developing iOT solutions for over 26 years.  Entering the US market in 2014 with a focus on the healthcare business segment, Essence quickly gained the attention of the large volume providers. 
 
Today, Essence is a custom manufacturer of PERS and independent living IoT products for many of the top 10 medical alert companies in the space.  Innovation often begins with new technology from manufacturers.  Essence’s “Care@Home” is an expandable next-generation PERS platform that is not only cost competitive but has also brought many firsts to the industry.  Such as; voice activation, activity monitoring, caregiver engagement, and detecting falls using radar. 
 
He is an active member of the Medical Alert Monitoring Association and is well respected by his peers.  Josh is a graduate of Michigan State University, GO GREEN!, he enjoys the outdoors with his children, and currently resides in Michigan. 


Scott McMillan Scott McMillan, CEO, XCO
Twitter ID: @XCOTech

Scott McMillan is the co-founder and CEO of XCO, a privately held Canadian technology company focused on advancing human health and performance through precise and integrated measures of movement, cognition, and biometrics, and a founding Director at Recon Health, a leader in next-generation virtual healthcare technologies based on embedded AI edge computing and medical-based analytics. Scott has over two decades of experience commercializing sensor technologies for the healthcare and sports markets and has worked in innovation for Adidas and the US Olympic Committee. Scott holds an MSc in physiology and biomechanics.


Ryan McQuaid Ryan McQuaid, CEO, PlushCare

Ryan McQuaid is the CEO and co-founder of PlushCare, a leading virtual health platform that offers primary healthcare and virtual doctor’s visits to patients in all 50 U.S. states. Ryan graduated from The University of California with his undergraduate degree. While in college, Ryan prided himself in being a student athlete where he had unlimited access to quality healthcare services. He understood this is not common for the average person, and with the current state of U.S. healthcare, he knew he wanted to lead efforts in making quality healthcare access seamless and affordable for the everyday citizen. Prior to launching PlushCare, Ryan led AT&T’s MHealth Platform.


Sean Mehra Sean Mehra, Founder & CEO, HealthTap

Sean is an entrepreneurial technology executive dedicated to leading exceptional teams to distribute inventions that enhance our quality of life, the survival of our species, and the health of our planet. He currently serves as the Founder & Chief Executive Officer at HealthTap, a virtual-first, affordable urgent and primary care clinic, providing top-quality physician care equitably nationwide to all Americans, with or without insurance. Over the decade, Sean served various leadership roles at the organization, including COO and CPO, responsible for envisioning and building its proprietary, easy-to-use, and innovative apps and electronic medical record, applying Silicon Valley standards to effectively engage consumers and doctors online to make trusted health information and ongoing care accessible, convenient, and efficient for all.
 
Prior to that, Sean specialized in digital consumer engagement — as founder & executive of GXStudios, a venture-backed, team-based casual games platform, and PayoutHub, a social game-monetization platform that was acquired. Sean advises startups regularly through venture capital firms, Stanford's Center for Entrepreneurial Studies, and the Yale Entrepreneurial Institute (now "TSAI City"), Yale University’s official incubator and fellowship program for entrepreneurs (which he co-founded). Sean holds numerous honors and inventions in the fields of health informatics, drug delivery, genetic testing, medical devices, and new industrial polymers.
 
Sean earned an M.B.A. from Stanford Graduate School of Business and a B.S. (with Distinction) in Biomedical Engineering and Pre-Medicine from Yale University. He's a futurist by nature, an inventor at heart, a scientist by training, an engineer by trade, and a designer by hobby.


Dan Messina Dan Messina, President and Co-founder, HandsFree Health

Dan Messina is an entrepreneur who has identified market needs and created companies and products to solve those needs. Dan Messina is currently Co-Founder of HandsFree Health, which provides a fully integrated, personalized, and interactive health platform that enhances compliance and the health experience.  Dan spent most of his career in leadership roles at healthcare organizations including Aetna, Magellan Health, and US Healthcare before partnering in developing new health companies which create innovative solutions for the healthcare market.
 
Four years ago, Dan Messina started HandsFree Health with the goal of helping consumers easily access health information at home, sometimes referred to as the  digital “front door” of healthcare. Dan and co-founder Mike Cardillo invested their own money to bring a HIPAA-compliant voice technology platform to market to help transform healthcare in the home.
 
Before HandsFree Health, Dan was helping consumers navigate the confusing maze of healthcare with Health Advocate, which was an entirely new approach to healthcare advocacy. It was the first large-scale patient support program within the healthcare system and still assists employees and health plan members maximize their benefits with solutions from pricing tools to wellness support. Dan helped build the company to 40 million members and sold it in 2014 for $265 million.


Cassie Morris Cassie Morris, Sr. Director of Innovation and Strategy, Sleep Number Corporation

Cassie Morris serves as Sleep Number’s Senior Director of Innovation and Strategy (NYSE: SNBR).  She joined the company in 2020 to help accelerate Sleep Number’s evolution into a connected health player and leader in sleep innovation.  With 15+ years of medical device industry experience and a proven track record of driving results in emerging environments, Cassie is defining the future of connected sleep health and driving innovation to deliver meaningful solutions that result in higher quality sleep, health, and wellbeing. 


Lainie Muller Lainie Muller, Director, Health & Wellness, Strategic Sales, Alarm.com

Lainie Muller is a 15-year veteran of the technology industry and an emerging voice on Smart Solutions for Aging in Place and Connected Caregiving.

Lainie is Director of Wellness at Alarm.com, a publicly traded company (NASDAQ: ALRM)and the nation’s leading cloud-based platform for the smart home. The Wellness solution leverages Smart Home technology to support Aging in Place and independent living for older adults and those living with disabilities. Wellness, an integrated element of Alarm.com’s comprehensive ecosystem of home management technology, is currently in use in residential homes, senior living communities, schools and in remote caregiving programs funded by Medicare and Medicaid.  The product has received critical acclaim from The New York Times, Kiplingers, CNN, NPR and TechCrunch.

In 2010, Lainie joined BeClose, a privately funded start-up company, as the Director of Partnership Sales. In 2015, BeClose was “spun-in” to Alarm.com, an early-stage strategic investor of the company. The BeClose product is now available as Alarm.com Wellness.

Prior to BeClose, Lainie served as National Sales Manager, Major Accounts Unit (MAU) at Washingtonpost.Newsweek Interactive, the online subsidiary of The Washington Post company, where she led a top revenue producing team driving Healthcare, Consumer Electronics and Retail sales.

Lainie has been an active Board Member for the National Capitol Area Chapter, Alzheimer’s Association since 2012. She holds a BS in Business and Organizational Development from Vanderbilt University. Lainie lives in Chevy Chase, MD with her husband and two teenage boys.


Chris Otto Chris Otto, Senior Vice President, Clear Arch Health
Twitter ID: @chrisaotto

Chris A. Otto is a healthcare executive with over 20 years of technology management and new business development experience, with a career focus on remote health monitoring. Chris is a technology entrepreneur and has spent the majority of his career in and around aging-in-place technology companies. He co-founded Halo Monitoring in 2008, where he and the company launched the first automatic fall detection solution in the marketplace. In 2012, MobileHelp acquired Halo Monitoring including the fall detection technology and he joined the MobileHelp team at that time as part of the acquisition. Chris holds twelve U.S. patents, with others pending. He earned both his bachelor’s and master’s in computer engineering from the University of Alabama in Huntsville.


Dr. Raj Padwal Dr. Raj Padwal, CEO, mmHg


Lisa Reihl Lisa Reihl, Director, Marketing Strategy, Aprilaire

Lisa Reihl has over 25 years of marketing experience building consumer-driven brands at Fortune 50 global consumer products companies including Dow, P&G, and several mid-size entrepreneurial businesses.  Her responsibilities have included brand development, product innovation, marketing communications, business development, and e-commerce.  Lisa holds a B.S. degree in Business Administration from St. Mary’s College of Notre Dame, Indiana and an MBA from the University of Minnesota, Carlton School of Management.
 
Since joining Aprilaire in 2016, Lisa has focused on evolving the position of the Aprilaire brand to reflect its purpose of enhancing people’s health by improving the air in their homes.  One of her favorite things about working at Aprilaire is the company’s demonstrated commitment to making a healthy air difference in the lives of its customers, communities, employees and their families.  
 
Lisa and the team at Aprilaire are actively developing marketing, data, technology, and product partnerships to deliver smarter, better connected, healthier homes to consumers, and strengthening Aprilaire’s leadership position as the source for healthy air in the home.


Howard Rosen Howard Rosen, Founder, LifeWIRE Corp

For over 15 years Howard was the strategic and visionary leader of the LifeWIRE communications platform which he invented and developed as a patented population management engagement platform that humanizes digital communication through personalized, responsive interactions between parties such as health care providers and patients. A Schulich MBA with over two decades of experience as a film & television producer prior to founding LifeWIRE, Howard brought a unique perspective from which to approach the issue of adherence and patient engagement from which LifeWIRE evolved. Howard has parlayed his unique experience into innovation, currently having been awarded 6 patents (with 2 pending) relating to mobile health management (starting in 2006 through to 2036). As a digital health innovation thought leader Howard has been named one of the top 100 Innovators of the Next Century (Rockefeller Foundation) and one of the Top 30 mHealth Innovators by the mHealth Alliance (United Nations Foundation). Howard has authored a number of articles, written policy guidance for the sector on behalf of the Province of Ontario, past member oh the HIMSS Public Policy Committee, regularly speaks on health innovation at national & international symposiums, he has addressed Capitol Hill subcommittee's on the subject, he is a member of the Forbes Business Council and President-Elect of the HIMSS Chapter (Ontario). As a result of having built a health innovation company starting in the early days of the HealthIT evolution, Howard advisory and consulting insights on innovation strategy, HealthIT, and engagement, are valuable for all organizations from start-ups through to established Fortune 500's. Howard speaks regularly at graduate schools at leading universities and health innovation conferences discussing innovation, engagement, Health IT, analytics, as well as his work with active duty military, veterans, and mental health issues such as Post Traumatic Stress, Substance Use and High Rick suicide, and recently, COVID and long COVID related products.


Karsten Russell-Wood Karsten Russell-Wood, Portfolio Leader, Post Acute & Home, Philips

Karsten Russell-Wood, MBA, MPH, is a healthcare marketing professional with over 20 years of global product development and strategy experience. He currently serves as the Global Portfolio Marketing Leader for the Connected Care Cluster of Philips Healthcare. He is responsible for linking the innovations of Philip’s product teams to the prospect and customer-focused commercial operations of the business unit to build the Philips global brand, create consumer awareness, dominate thought leadership, and drive customer preference for the solutions through all channels, every day. Prior to joining Philips, Karsten held global product management roles within GE’s healthcare businesses with an orientation to targeted patient populations and continues to be active in venture capital and start-up phase HealthTech businesses.
 
Karsten received both undergraduate and graduate degrees from The Johns Hopkins University, and holds an MPH from University of Massachusetts. Karsten presently is pursuing doctoral work at the LeBow College of Business, Drexel University where his thesis studies concentrate on value based pricing and new marketing approaches in the healthcare solution market.


Chuck Sabin Chuck Sabin, Senior Director, Market Development, Bluetooth SIG, Inc.

Chuck Sabin is responsible for Business Strategy and Planning at the Bluetooth SIG. In his role, Mr. Sabin is responsible for working with the Bluetooth Executive team, Board of Directors, and member companies to influence and drive the development of strategic business priorities for the Bluetooth SIG. Mr. Sabin has been a proud member of the Bluetooth SIG team for six years, and has an extensive background in marketing, product management, planning, and business development for enterprise servers, mobile operating systems, mobile devices, client software and services. linkedin.com/in/chucksabin/    


Emmanuel Sambuis Emmanuel Sambuis, Senior Director Consumer and Healthcare, Silicon Labs

Emmanuel Sambuis is a Senior Marketing Director at Silicon Labs, focusing on Consumer and Healthcare solutions for the IoT market. He has a deep technical background in Bluetooth connectivity, digital and analog hardware, embedded software development and has spent much of his career in various sales, business development and marketing positions in the semiconductor industry. Prior to joining Silicon Labs in 2019, he was Vice President of Microcontrollers and Wireless Connectivity Products at NXP, a Product Line Manager and Executive Director of wireless connectivity products at Freescale, and a General Manager of microcontroller and metering products at Texas Instruments. Emmanuel holds a Master of Science degree in Electrical Engineering (Signal Processing and Microelectronics) from ESIEE Paris.


Rob Schneider Rob Schneider, Senior Vice President, Commercial Operations, OMRON Healthcare
Twitter ID: @OmronHealthUS

Rob Schneider is the Senior Vice President, Commercial Operations Omron Healthcare. With over 15 years of experience working for Omron, Schneider provides leadership, strategy, and results in the areas of sales, marketing, product strategy, and operations; all of which are vital in advancing Omron's mission of Going for Zero the elimination of heart attack and stroke. Schneider also has previous experience in key support functions of supply chain management, customer service, consumer services, and finance; both at Omron as well as Baxter Healthcare.


John Showalter MD, MSIS John Showalter MD, MSIS, Chief Product Officer, Jvion
Twitter ID: @jvionhealth

Dr. Showalter brings visionary thought leadership on the application of advanced information technology to improving outcomes for patients. His unique education in biomedical engineering, physiology, clinical informatics and internal medicine has allowed him to work at the intersection of those fields to positively impact patient care and health system efficiency. His work has been recognized with cross-industry awards including ComputerWorld's Premiere 100 IT Leaders and health IT awards such as the CHIME Collaboration Award. Dr. Showalter is dedicated to using his passion and knowledge to ensure that Jvion's AI CORE has the maximum positive impact for patients.


Pete Stevenson Pete Stevenson, President & COO, eCare21, Inc.
Twitter ID: @pjstevenson

Pete serves as President and COO of eCare21. A technologist at heart, Pete has a passion for solving big problems that dramatically improve people’s lives. After an eleven-year career at Bell Labs building software systems for the telecommunications industry, Pete founded a network security technology company and led it from Inc 500 recognition to an acquisition by IBM. Pete then led IBM’s Global Security SWAT team – an elite team of cybersecurity experts helping Fortune 500 customers implement solutions to protect their ‘crown jewels’. After eleven years at IBM, in 2018, Pete jumped at the opportunity to join the mission at eCare21 where he has helped build what is now a leading Virtual Care solution that is transforming how healthcare and homecare are delivered. eCare21 provides quality virtual care anytime, anywhere.


Dr. Sabrina Taldone Dr. Sabrina Taldone, Medical Director of the Televigilance Program, University of Miami Health System


Dr. Prentiss Taylor M.D. Dr. Prentiss Taylor M.D., VP of Medical Affairs, Doctor On Demand
Twitter ID: @drondemand

Prentiss Taylor Jr., MD, FACP, is Vice President of Medical Affairs at the combined Doctor On Demand and Grand Rounds Health organization. There he is currently co-leading national health initiatives with several national employers and health plans.
 
He has most recently been Medical Director at Advocate Aurora Health Care, where he was physician leader for the JP Morgan Chase employee health services in downtown Chicago and suburbs. He also had responsibility for launching Advocate’s successful Patient Centered Medical Homes sites.
 
Prentiss is a graduate of Harvard Medical School, the Kellogg Business School, and is a Fellow of the American College of Physicians plus a Fellow of the American College of Preventive Medicine. He has been chosen by peers as a Top Doctor by Chicago Magazine or US News, multiple times, including in 2020. He has served as Illinois/ NW Indiana medical director for Blue Cross Blue Shield and for United Healthcare.


Jaydev Thakkar Jaydev Thakkar, COO, Biofourmis


Moderators


Kristen Hanich Kristen Hanich, Senior Analyst, Parks Associates
Twitter ID: @KristenAtParks
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Consumer electronics, mobility services and devices, connected health and wellness

Kristen Hanich heads Parks Associates' consumer electronics and mobility research, with expertise in other verticals including connected cars, mobile networking, healthcare, wellness, and independent living. She leads a mix of custom and syndicated research projects throughout the year, with a focus on major players and emerging trends. Kristen specializes in bridging the gap between data-driven and narrative approaches to understanding the consumer markets via a mix of qualitative and quantitative research approaches.

Kristen has dual master's degrees in applied anthropology and public health from the Universities of North Texas in Denton and Fort Worth. She earned her BSc in health at the University of Texas at San Antonio and has a graduate certificate in Geographic Information Systems.

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Keshav Jaiswal Keshav Jaiswal, Consumer Insights Analyst II, Parks Associates
Website: http://www.parksassociates.com

Keshav studies market trends and consumer behaviors related to the use of smart home and entertainment technologies. Keshav’s work with the Consumer Analytics team includes primary and secondary research, where he focuses on finding data-driven solutions from syndicated and custom survey data.

Keshav Jaiswal graduated from University of Texas at Dallas with a Master of Science degree in Business Analytics specializing in Marketing and Research. He also holds a bachelor’s degree in Computer Science and Engineering.


Jennifer Kent Jennifer Kent, Vice President, Research, Parks Associates
Twitter ID: @JenniferMKent
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Connected Health, Connected Home Technologies and Services, Connected Entertainment Products and Services

Jennifer manages the research department and Parks Associates' process for producing high-quality, relevant, and meaningful research. Jennifer also leads and advises on syndicated and custom research projects across all connected consumer verticals and guides questionnaire development for Parks Associates’ extensive consumer analytics survey program. Jennifer is a certified focus group moderator, with training from the Burke Institute.

Jennifer earned her PhD in religion, politics, and society and an MA in church-state studies from Baylor University. She earned her BA in politics from the Catholic University of America in Washington, DC.

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Elizabeth Parks Elizabeth Parks, President, Parks Associates
Twitter ID: @elizparks
Website: http://www.parksassociates.com

Elizabeth leads the marketing team and supports the research and operations teams. Elizabeth manages and directs the integrated strategic communications plan for Parks Associates, including advertising, public relations, and marketing campaigns for research and events hosted by Parks Associates. Elizabeth is the key organizer for all of Parks Associates' events, including CONNECTIONS™. She also supports Parks Associates' Business Development Team with prospective client searches, overall support, and maintenance of Parks Associates' databases.

Elizabeth joined Parks Associates on a full-time basis in 1998 after graduating from the University of Texas at Austin with a BA in psychology.


Patrice Samuels Patrice Samuels, Senior Analyst, Parks Associates
Twitter ID: @PatriceatParks
Website: http://www.ParksAssociates.com

INDUSTRY EXPERTISE: Television Services, Broadband Services, Technical Support Services, International Markets, Digital Music

Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband services in North America and Europe, digital media, and digital music services.

Patrice earned her MBA from Texas A&M University at College Station and BSc. in Psychology from the University of the West Indies in Kingston, Jamaica.

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Mark Vena Mark Vena, Senior Director, Smart Home and Strategy, Parks Associates

Mark Vena is the Senior Director of Smart Home Research at Parks Associates. Mark is a strategic technology executive with more than 25 years in the high-tech space with companies such as Compaq, Dell/Alienware, Synaptics, Segway, Sling Media, and Neato Robotics. He has led and managed numerous consumer technology brands in the PC, gaming, consumer electronics, and smart home space, giving him a unique and real-world “end-to-end” understanding of the challenges that companies face with developing innovative products and services for consumers, especially distributed in the retail space.

Mark is passionate about consumer technology and the role it plays in enhancing people’s lives. Mark graduated Cum Laude from Boston College with a Bachelor of Arts degree in history.