Research

Wednesday, January 31, 2018

40% of U.S. broadband households willing to pay for at least one home-living service for themselves

The most popular service alerts family members if there is an emergency

New research from Parks Associates finds 40% of consumers would pay for at least one home-living service for themselves, including one-third who are interested in a service that alerts family members during an emergency.

“Interest in home-living services will increase as the U.S. population ages,” said Kristen Hanich, Research Analyst, Parks Associates. “Nearly 50% of consumers 65 and older see these ...read more

Thursday, January 25, 2018

Parks Associates Announces Topics and Call for Papers for Inaugural Integrated Life Program at InfoComm

44% of U.S. broadband households own two or more Internet-connected home video entertainment devices for streaming content

Parks Associates today announced the topics and call for papers for the inaugural Integrated Life program, a one-day event produced at InfoComm 2018 in partnership with AVIXA, the Audiovisual and Integrated Experience Association. The event, held on June 5 at the Westgate Las Vegas, will focus on the crossover opportunities between the commercial and res ...read more

Wednesday, January 24, 2018

76% of North American broadband households use Wi-Fi as their primary connection technology

Whitepaper addresses connected home revenue opportunities for service providers as well as technical issues that continue to drive support calls

Parks Associates today released a new whitepaper, Staking a Claim in the Connected Home: Service Provider Solutions, which reveals more than 60% of U.S. broadband households with a networking router received that device from their broadband service provider. The whitepaper, sponsored by Calix, addresses operator strategies to enhanc ...read more

Monday, January 22, 2018

Mobile carrier strategies evolving to focus on value-added and OTT video services

Research firm finds the highest net promoter scores (NPS) are among prepaid services and low ARPU subscribers

New research from Parks Associates finds only 14% of U.S. mobile subscribers switched providers as the most recent change to their mobile service plan. Mobile Service Churn: Managing Consumer Expectations reports that, despite intense efforts by Sprint, T-Mobile, Verizon, and AT&T to lure new subscribers, only 39% of mobile subscribers have made a plan change in the ...read more

Wednesday, January 17, 2018

19% of young consumers engage in live streaming but often to stream legitimate social media video

New industry report examines emerging trends in streaming video habits and content-pirating consumers

Parks Associates today announced that as of Q3 2017, 12% of U.S. broadband households use a live streaming platform like Facebook Live or Periscope. The profile for live streamers is generally younger, with 19% of consumers ages 18-24 engaging in live streaming activity, but live streaming of TV shows and sports skews older, indicating more older viewers might be using these ...read more

Wednesday, January 03, 2018

Nearly one-half of consumers with insurance are interested in receiving additional services from their insurance provider

New smart home research evaluates potential for insurance providers to become channel for smart products

New research by Parks Associates shows that 40-50% of consumers with either homeowners or renters insurance are interested in receiving additional services, such as restoration and maintenance services, from their insurance provider. Insurance Opportunities in the Connected Home explores the convergence of smart home technologies and insurance services as a way to generat ...read more

Thursday, December 07, 2017

Parks Associates and TiVo Examine Top 5 IPTV Challenges in Industry Webcast

44% of U.S. broadband households have two or more connected video entertainment devices

Parks Associates will host the industry webcast “Top 5 IPTV Challenges: Decoding UX Trends, Android TV & Cloud Services” on Tuesday, December 12, to examine the challenges for operators in providing IPTV services as consumers view content across managed set-top-boxes (Linux, Android TV, ASOP) and their devices (Apple TV, Amazon Fire, Roku, mobile, and web).

Sponsored by TiVo, this web ...read more

Tuesday, December 05, 2017

User experience becomes key focus for smart TVs and streaming media players

Consumer entertainment and IoT research firm releases Smart TV Market Snapshot ahead of CONNECTIONS™ Summit at CES

A new Market Snapshot from Parks Associates finds that makers of smart TVs and streaming media players are shifting strategies to focus on the user experience (UX) as device sales start to flatten out. According to Parks Associates’ “Market Snapshot - Smart TVs & the User Experience,” 45% of U.S. broadband households have a smart TV, which is now the most common ...read more

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